I recently purchased a Toto UltraMax II toilet from Pacific Sales and worked with Armando. I…read moreoriginally planned to reuse my over 12‑year‑old Toto Washlet, but after re-installation it started making gear noises. Probably age and dust catching up with it. I contacted Armando again, and he made everything incredibly easy over text and a quick phone call with their finance dept. He clearly explained my options and helped me upgrade to a Washlet+ S550e at a fantastic price. The UltraMax II and S550e combo is a huge upgrade: powerful flush, comfortable height, and all the modern Washlet features. If you're looking at Toto products, I highly recommend Armando at Pacific Sales for great pricing and very convenient service.

My entire kitchen appliances were purchased here at Pacific Sales. The staff was extremely…read moreknowledgeable. Not just saying it. I've worked in the restaurant industry and very experienced with the brands they carry. Of course there are many brands but every kitchen needs to be tailored to one's needs. Anyway, you get the picture. Choosing was fun. What keeps me going back is the service after the sale. I'm going to name one associate in particular because he's been there the longest I believe. He goes way beyond the call of duty. If I need a part, or a reputable repairman he's your guy. His name is Armando Cruz. Never go all over town to get a snubbed rather than results. You are buying quality here. For the long term.

Sara is very, very knowledgeable. In 2006 I went into her showroom without a clue as to what I…read moreneeded. My plumber told me to buy the rough in valve for my shower and I truly thought I needed the shower trim. Sara taught me the construction lingo and helped me with everything I needed. I also live in Newhall but I would drive whatever distance to get her guidance. Her prices are competitive and her customer service is top notch. I purchased my Toto toilets from her and a lot of the plumbing needs along with all the trims. She helped me understand a lot of what my contractor needed from me. I now need another Grohe trim for my shower and will definitely go to her for guidance. Go to Sara. She's very helpful and very nice.

This place sucks and I refuse to believe the 2 reviews I've read here because the customer service…read morewas HORRIBLE! Apparently the bathroom sink I wanted was out of stock (very odd seeing as it was a small & basic sink) so I was told it can be easily ordered and shipped to the store in less than a week...GREAT! I go to pick my sink up only to find out upon opening it at home that it's a jigsaw sink!!! 2 MONTHS LATER AND "SUDDENLY" NO ONE ANSWERS MY CALLS OR EMAILS...WTF?! This place does shady biz and I caution EVERYONE to not waste time of money as it's a SHAM!!!

All employees , Chuy , Arturo , Casey are all helpful and have good customer service every time I…read morecome in to buy parts that I need they point me to the right directions and if they don't have it they will get it for you , would recommend coming to get parts here I've been going there for 5 years already and new manager Josh has definitely been running the store more smoothly and restocking material that was never restocked , if it's not there Josh makes it happen the next day and will let you know or call you directly to let you know Ferguson will now stock material requested if needed , definitely will let people know to come here

I bought a water heater in 2021 from the Newhall Ferguson location. Last week we came home to cold…read morewater. I called to check on the warranty on our unit. The counter customer service woman confirmed our coverage. She recommended replace both parts to be sure we get back up and running. She got us up and running and made the whole process painless.

You will be highly disappointed. I never liked their work anyways. Poor quality materials. Only…read morecouple of years after installing my hinges are rusting like crazy.

ZERO STARS. Stay…read moreaway from this business. Peter, the owner of this business is unprofessional and unethical. Complete scam. If you are looking to do custom kitchen cabinets, he does not do them. He will tell you he can and when you give him a deposit, he will say he can't do this and can't do that. He took a deposit from us and when we realized he couldn't do any of the things we were asking for, we asked him kindly if he would refund us the deposit since he did not actually do any work (no drawings, no orders, etc.), he refused. The only thing he did do was come measure our kitchen. His attitude completely changed once he received the deposit and was extremely rude. We got most of our deposit back after a couple of intense argumentative conversations. We cut our losses and called it a day. We don't have time to deal with con artists like Peter Guo. Don't get scammed. Stay away.

Bedrosians Tile is an amazing store! Their showroom is always filled with the latest styles and…read morebeautiful selections, making it easy to find exactly what you're looking for. We've shopped here for everything from a full remodel to smaller DIY projects, and they never disappoint. The staff is incredibly knowledgeable, friendly, and always willing to help. Alex went above and beyond to help us narrow down our choices, answer all of our questions, and get us the best pricing possible. His customer service was exceptional and made the entire experience enjoyable. If you're planning a remodel or any tile project, I highly recommend Bedrosians. It will always be our go-to store for quality products and outstanding service!

Hands down one of the best experiences I've had at a tile store. The selection was amazing --…read moreeverything from modern styles to classic looks, and everything was super well organized, which made it easy to browse. The staff was awesome -- super friendly, not pushy at all, and really helpful when it came to narrowing down choices. They actually listened to what I was looking for and gave honest recommendations based on my space and budget. You can tell they know their stuff. Jessica was amazing !!!

Great helper. I appreciate that he offered us water in this hot summer day…read more He did not keep us waiting.

Macro is very professional helped to deliver the bathroom vanity. He delivered on time and very…read morepolite.

I've been here a few times & they're always extremely helpful ! Great prices as well, I've been to…read moreHome Depot , floor and decor and Lowe's and they don't compare to kitchen & bath !!

Don't recommend buying here cheap product ,drawers are not pre drilled but when make holes it ruins…read morethe drawer for each one I did all of them have something ruined on it , instructions were horrible not clear at all And customer service was horrible inside and especially the receiving guys

The crew from Artex was a pleasure to work with from the beginning to the end of our kitchen…read moreremodel. Michael truly went above and beyond with his craftsmanship and installation of our shiny new cabinets. They came up with clever ways to integrate parts of our kitchen soffit that couldn't be removed into the surrounding cabinetry and had great ideas on maximizing the usable space in the cabinet boxes. In the end everything fit together absolutely perfectly, in spite of the crooked walls in our 60's home, and we're truly grateful for their attention to detail. I regularly recommend them without hesitation to any friends and family who need custom cabinetry...and finally I got around to recommending them here on yelp :)

These people are easy to work with and very knowledgeable and creative. Serj and Chris went out of…read moretheir way to make sure the job didn't get held up by minor issues. They were able to present solutions quickly and confidently. The installation was exceptional........even other trade's people have remarked on how fine the installation was. I appreciated Ken's attention to detail and follow thru all the way thru the last minor issues. I highly recommend Artex and their team.

Gorgeous show room and Tony Tran was awesome at explaining the differences in all I asked about and…read morebeyond. We are doing a full kitchen remodel and feel prepared as we venture in getting our appliances. Purchase coming soon!! Thank you Tony Jennifer and Jesse Contreras!

Soooo if you value wasting money, time, and effort then please yes shop here. Zero customer…read moreservice, business structure is not respectful to customers. It's only about the money here. You have been warned. Do not come here. Better luck at best buy, at least they have people to help. Update: Spoke with Mr. Ryan and he is a treasure. 100% listened to my concern and expressed the shared frustration of customer service not being met that day. Ryan shared changes have been made, and I will give them another shot on my next home project. Thank you Ryan.

I was looking for tiles for a bathroom upgrade and arrived at the store just before closing. Even…read morethough it was close to closing time, Jamal took the time to walk me through the different tile options, explained the pros and cons of each, and helped me make the right selection. Jamal is knowledgeable about the products, customer-focused, and remained patient and calm despite the late hour. He made sure I got everything I needed, personally helped pick the tiles, and even assisted in bringing them to the front of the store. Thank you, Jamal, for providing such outstanding customer service. Floor & Decor is fortunate to have employees like you who genuinely care about helping customers.

I had a bad experience with floor decor I ordered a tile and…read morethe delivery supposed to be on 18 and today's is 20 no delivery call or email I called and talked with Will and instead of apologizing he told me i called to verify you address and someone hung up the phone You made me to fill out all info from email to delivery address and then no call no email Very bad service and he should not work for costomer service since he doesn't know how to behave Hopefully I'll get on Monday and not going back anymore