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    SculptHouse Charlotte

    4.5 (8 reviews)
    Open 5:15 am - 8:00 pm

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    10 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    7 years ago

    GREAT workout! The boot camp style instruction was definitely not my style. I won't be returning, but I'm glad I tried it out!

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    9 years ago

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    Charlotte Athletic Club

    Charlotte Athletic Club

    3.4
    (48 reviews)
    1.2 mi

    I recently moved from Denver, CO and joined Charlotte Athletic Club primarily for the location and…read morewalkability to Uptown. From signup through cancellation, the experience was consistently poor. The signup process was unnecessarily difficult. You cannot sign up online or over the phone and must come in person. I arrived during hours I was told a manager would be present, only to find they had left early, requiring an additional visit to complete enrollment. The gym charges $150 per month per person, with additional costs for lockers, an extra month (extra $150) due on signup, and a facility improvement fee every six months. Despite the price, there is no coat rack or place to store even a jacket. Communication is "you must pay an extra amount for lockers each month" even though lockers are framed as an optional amenity. Charging for lockers in the first place is grubby. Every gym I've attended in the past includes them for free. Pool access is advertised. The pool is actually pool access passes included in membership to the Omni Hotel pool, we were told it was to be opened fall 2025, it has remained closed. This was communicated after signup. The equipment itself is fine, but there is no water bottle refill station, and the water available specifically says "don't fill your water bottle up". It's a gym. Who wants to use a small paper open top cup when working out. Bathrooms are often not clean. If you're coming in in the afternoon for workouts, the gym maintenance and cleaning happens then, so expect some vacuuming and hammering happening most days. But my primary issue is the staff experience relative to the price point. Front desk staff are often disengaged. A trainer instructed us to re rack weights that we didn't use. When we told him they were there before we used the machine he communicated "clean them up anyways". I rack weights when done using them. For $150 a month, if another gym member leaves weights behind, and this is noticed by the staff, I'd expect gym staff to care for the cleanup of other members weights left behind. And especially the first time, just unnecessarily hostile and unfriendly. There are many more similar interactions like this with staff. After I canceled my membership and requested my wife's remain active, a manager approached her requesting credit card information, the implication being "don't forget to pay" in a way that felt inappropriate. This is acceptable at a lower priced gym. Again, it's not what I expect at this price point. This is a premium priced gym with a good location and adequate equipment, but the service level does not match. I'm switching to another gym in the area.

    Curious as to why there's a lack of transparency on the membership rates not posted in the website…read more Instead they want you to fill out a contact form.... And what about advertising "all classes included" however all of these indicate again, the lack of transparency that these class descriptions in RED are not... And it looks like the website is back online.

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    Charlotte Athletic Club
    Charlotte Athletic Club
    Charlotte Athletic Club

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    Life Time

    Life Time

    2.9
    (103 reviews)
    11.3 mi

    Great example of the quality provided by Lifetime Gym's…read more We had a long layover in Charlotte and decided to go to the gym between our flights. We frequent Lifetime gyms whenever we travel as we like the consistent quality and classes provided by the gym. Overall, this is a very nice building and was on the larger side from the facilities that we are used to. They have both Pickleball and basketball courts. They also have the standard high-quality technogym equipment found in all of their locations. The steam and dry sauna area was on the smaller side from what I'm used to seeing, but they were very clean and well-maintained. The Lifetime café was also very clean and had plenty of space to sit down. Overall, wonderful experience and would definitely visit again in the future

    As you read this...Keep the fact that this facility is the most expensive gym membership…read moreanywhere...and especially Charlotte. Also this is meant to provide constructive feedback in hopes that management/area director and leadership at Lifetime read this- finally these are constant grievances of mine, others on this feed and I have been a member for more than 3 years. Additionally, I've experienced the brand new top shelf Lifetime in Cary NC...world of difference in service, equipment (of course new) , AND true spa like feel in the men's locker room...down to lockers have 'bumpers' on them so when they are shut they are quiet. 1. NOISE! Men's spa area is so loud I have to wear airbuds to escape the constant yammering of others in the steam and sauna. 2. Tired Equipment and in consistent amenities- I joined for the quality of equipment and mainly access to steam and dry sauna- Equipment is worn out...bikes, cable machines, benches, accessories for gym equipment in general need replacement. Machines sit dormant waiting for repair often...and Steam room is constantly inconsistent and temperatures in dry sauna are below recommended temps. Did I also mention how LOUD it is in the 'Quiet Area.' 3. Towel service is 1 STAR....and unacceptable. Last night and many days/nights the shelves in the locker area are bare with NO TOWELS....I literally had to walk the locker room to find a clean towel to dry off with. 4. Family Friendly. YES! It should be...but now that school/college is on summer break the gym experience is fraught with kids being kids.. from locker room to gym floors...absolute chaos... 5. Showers- The entire shower area is a mess a lot of the time, but especially last night....walk into a shower and someone left towels inside stall....No attendants cleaning up or restocking towels...counters full of water, etc. NOT A PREMIUM EXPERIENCE! I truly enjoy investing in my health and consider Lifetime a splurge in my budget....BUT I continually leave shaking my head at the level of service...quality...and inconsistency....even the 'simple things' from a staff person, like Have a good night...hope you had a nice workout. It would be nice to have persons on the floor assisting 'newbies' with workout tips or offering assistance in using the equipment.

    Photos
    More equipment out of commission. How long will this one take to repair? We're going on over a month on one of the other ones
    More equipment out of commission. How long will this one take to repair? We're going on over a month on one of the other ones
    Life Time
    Cable Equipment going on 1 month and still broken

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    Cable Equipment going on 1 month and still broken

    SculptHouse Charlotte - gyms - Updated July 2026

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