Worst customer service I've ever experienced. Don't ship internally within stores for pickup, in…read moreaddition to having extremely poor options for home shipping; in fact, no items I've purchased online have ever been available for home shipping.

If you hate the crowds in Ikea or like things a little more traditional, then head here. I've…read morebought cushions, bedding, curtains, blinds and made-to-measure and have always been delighted. The quality and prices are excellent, very helpful staff and a great stock selection. They also have a limited haberdashery department upstairs which is really handy. Just one wee bit of advice, if you order something and are waiting for a stock delivery, keep calling because they sometimes forget to call you when the delivery arrives.

It's a really good ikea meatballs are the best at this ikea ikea the wonderful everyday :)read more

UK's Ikea looks neater and stocked well. We came here to get stuff for my friend's daughter who…read moreattends the Uni of EDI... yup they tend to abbreviate everything in Scotland. I was impressed though ordinarily I would not shop here...okay for young college students, inexpensive household gadgets & stuff...

Ordered and paid for sofa through these guys. Delivery is late - I've been told to rebook a…read moredelivery but their phone lines are busy (I once waited over an hour) and it's not possible to rebook via the website. Avoid this place like a plague. They are not a serious outfit.

Next at Straiton has recently expanded and is much better! The new store is an absolute labyrinth…read moreand I found myself getting lost many times. On the ground floor, there is womenswear, childrenswear, furniture and Beaverbrooks the jeweller. When you walk in, there is a big double height ceiling which really opens up the place! Upstairs pays host to menswear and homewares. There is also a Paperchase (yay!) and a small Costa Coffee. (yay again!) There are also toilets up here which are clean, spacious and bright. My favourite thing has got to be the furniture department because you are free to sit on the sofas and pretend you live a perfect life while you sip your Costa coffee. I was very impressed with the size of the shop and the Paperchase and Costa were doing a roaring trade with queues stretching out round through the shop. I'm glad that the old cramped store is now gone and we have this new one to serve us!

Fantastic sofas. I've used these guys for ten years now and their furniture is still going strong …read more Good quality products and lovely service. Thank you