Rio has a "get the job done no matter what" attitude and the resilience of a power cat. I don't…read moreknow exactly what that means, but I know it's a fantastic trait. Plus, with those long pointy nails, I had to tell her not to scratch me! Meow! Rio is funny, friendly, and genuine. She puts people and their needs first, with a "I'm not going home unless you're satisfied" attitude. Hold on to a treasure like Rio. They are few and far between. Thank you for sticking with it and getting me my knee scooter today. I'm eternally indebted to you. Five stars all the way! Heck, I might break my other ankle just to experience getting another knee scooter from Rio. She's that good.

I am extremely disappointed with our experience with Bellevue Healthcare, and after what happened…read moretoday, I have serious concerns about the quality and safety of their mobility equipment repair work. My 92-year-old father-in-law relies on his Baja Wrangler scooter for his mobility and independence. About a year ago, we brought it to Bellevue Healthcare because it would suddenly lose power and die while he was using it. We described exactly what we were experiencing: the scooter was losing power. They told us the batteries needed to be replaced, so we replaced them. That seemed to help for a few months, but then the exact same problem returned. We brought the scooter back and again explained that it was suddenly losing power. This time, we were told the circuit board was the problem. Bellevue Healthcare kept his scooter for THREE WEEKS to replace the circuit board. When we finally got it back, it was still having the exact same problem. Now we are being told the problem may actually be the right rear motor because the rear tire has been wobbling and has damaged the rotor. But what happened next is by far the most concerning part of this experience. While examining the motor, Bellevue Healthcare had removed the right rear wheel. Afterward, the nut securing that wheel was not properly tightened. Today, while my 92-year-old father-in-law was actually driving the scooter, the wheel nearly came off. That is completely unacceptable. This isn't simply an inconvenience or a repair that didn't work. Returning mobility equipment to a 92-year-old with a wheel that was not properly secured created a potentially serious safety hazard. Beyond that, throughout this process there appears to have been no thorough diagnostic evaluation to determine WHY the scooter was repeatedly losing power. Instead, we have gone from batteries, to a circuit board, and now to a motor/rotor issue while the original problem has continued. When we questioned the previous repair, we were actually told that because WE described it as a "power issue," that was why they replaced the circuit board. Of course we described it as a power issue--the scooter was suddenly losing power. We are the customers, not mobility-equipment technicians. How could we possibly know whether the underlying cause was a battery, circuit board, motor, rotor, wheel, or something else? Diagnosing the cause of the symptoms is precisely why we brought the scooter to professionals. At this point, we have had multiple visits, multiple diagnoses, replacement batteries, a replaced circuit board, three weeks without the scooter for a repair that did not solve the problem, and now a wheel that was not properly secured after Bellevue Healthcare worked on it. This scooter is not recreational equipment. It is essential mobility equipment for a 92-year-old man. He should be able to trust that when his scooter is returned from a medical equipment repair company, it is safe for him to use. Customers should not be expected to diagnose their own equipment before bringing it in, and they certainly should not have to worry that a wheel may nearly come off after that equipment has been serviced. For a company entrusted with repairing equipment that elderly and disabled people depend on for their mobility and safety, I expected a dramatically higher standard of care, competence, and accountability. After our experience, I have lost confidence in Bellevue Healthcare's ability to safely and accurately service this equipment. While they previously were helpful when we purchased a wheelchair, their repair department is deeply disappointing and dangerous.

Very knowledgeable of equipment and products. Great customer service. Terrific parking.read more

They provided the needed equipment the same day that it was requested. The equipment was clean and…read morefunctioned perfectly. The delivery person assembled the equipment and showed me how to use it. All the staff were polite and answered all my questions.

I've been working with Shield for several months to get medical supplies I need. They've been so…read moregreat. Sending reminders monthly so I wouldn't run. They were always accurate and prompt. They recommended a couple items that were actually really helpful. I would highly recommend them!

Greatest supplier and best help. This is the one that is most best. Employees show best knowledge…read moreand that leads to proficiency.

Norco my situation right . I talked with Joe Williams and Datri today. I received excellent…read morecustomer service from Datri who was extremely pleasant and helpful. She swapped out the machine and went over everything with me. I am extremely happy with the service I received and will continue doing business with Norco. Thank you

Ordered for my mom who was listed as urgent took over a month to receive it.. she is crippled and…read moreparalyzed on one side and can't swallow well , so an adjustable bed and lift was necessary for her .. took over a month for a bed and still waiting on the wheelchair , which they sent to another place just a few days ago , they said the don't supply them , took them a month to tell us that !! Horrible company , won't be using again !!

What a great company. Extremely nice people to assist with your transportation needs. Fast,…read moredependable and reliable.

This company is wonderful! Communication is excellent - scheduling is easy - they show up on time…read more- super care and gentleness is always shown when transporting my mom - always professional and competent - safety is always a priority - other company I used sold and new one didn't serve Pierce county so this company was a lifesaver - can't commend or recommend them enough!

This is a small business run by Kathy. They are a medical supply business for compression socks and…read morehose and have items in stock and also manage custom orders. Met with Kathy after being referred here by another medical supply business. She knows more about the product than the family doctor. She saw a related issue that has to be addressed first elsewhere and made some phone calls to find a place that would be able to help. Kathy really cares about her customers. Overheard her helping someone else prior to me.

I have been forced to deal with these folks again since my CPAP broke. (It took a whole year to…read morejump through the medical hoops to get a new one! I am supposed to use it every night!). Anyway, they seemed to have improved and now have a nice facility in Kent. One of their specialists helped me find a mask that will put minimum marks on my face since RESMED discontinued the one mask that I had found that was mark free. I would probably have given them a 4 but I'm still angry with Resmed. Thing I will Yelp them.

This place sent me a CPAP machine. It was entirely remote, so I followed all the video and written…read moreinstructions. While the initial setting for air pressure was at 4, it was fine. Then the machine announced it was changing to pressure 7. All of a sudden the mask was blowing all over the place, my sinuses immediately started hurting, and I got a headache and very dizzy . I called the company and the woman who answered got ANGRY with me, even though I was very polite and was trying to trouble shoot. (The dizziness lasted for 2 hours, headache lasted 4 hours TERRIBLE customer (non) service.

I like how they have all kinds of great things for the service industry but I should have called…read moreahead when I went and looking for structural fire gloves. Didn't have anything and ended up buying something else. Staff is super friendly and were very helpful with directing me to another place that may have lost that I need.

i still did not buy any boots from here . they do have all…read morethelittle thing and big things for uniforms nice people very helpful