Wonderful people and great products. Couldn't be happier. 5 Stars…read more Can't wait until they open there new store in Woodbury!

Great place! I needed CPAP supplies that were currently out of stock. Supplies were ordered and…read morepromptly delivered. Staff was easy to work with. They are professional but also thoughtful and friendly. This is my new place for medical equipment.

I am a new customer in the last half year. I researched very carefully. Tracy rises above and…read morebeyond all others in this field in MN where I have researched. Tracy has trained me well and problem solved many times so I am successful in my therapy. I have needed Aron the respiratory therapist twice for complex issues with myself or the equipment. Aron fully addressed each and every issue. Mike at technical assistance in the New Hope main office also hit the nail on the head the first time when I had an issue. I am thankful and proud to be a customer of this company. Tracy makes a extra personal effort to be good to people and this takes time. She is a very valuable employee. Sometimes I wonder if she is the only one at the store that does my therapy system because it seems she does everything by herself and I am very thankful for the continuity of care. Not many people these days are this flexible, kind and productive all at the same time. Thank you Tracy:)

Beware of CHM warranties, my elderly family member received her Golden electric lift chair in…read moreDecember of 2024, in the fall of 2025 the electric remote stopped working and it was replaced the same day ( thanks to Ron from CHM Fridley) on Monday September 14th 2026 the new remote again stopped working. I brought the new remote to CHM Fridley and talked to Samantha at the desk. She told me she had no record of the of the remote that I was given in the fall of 2025 and that I would have to purchase a new remote for $ 78.00 or wait to talk to Ron on Tuesday the following day. I explained to her the remote and all electronic parts for the lift chair are covered under the 3 year warranty and I tried to show her the proof of warranty that I had with me. She dismissed me like I was a foolish old man that didn't understand their warranty that she stated was only 1year on remotes. My family member relies on her lift chair to help her get into her wheelchair so I had to pay the $78.00 on Wednesday September 16th back at CHM I spoke with Ron who again stated the warranty is only 1year on electrical parts. I showed him the 3 year proofs of warranty I had so he called the corporate office and was told yes indeed it is a 3 year warranty on chair electrical parts and I should get a refund for $78.00 ( I was told checks in the mail) what amazes me is how can employees that have been there for years not understand or know the warranties for the expensive products that are sold mainly for and to elderly consumers and how many have been scammed in the past. Thank you Ron for your help now you understand the 3year warranty. Samantha try working on your customer relations and interaction with the elderly we're not fools, and by the way you were wrong all 3 times I spoke with you.

Tonka Medical Sypplies was conveniently located had everything one could need for supplies was…read moreclean, cheerful and very helpful getting me exactly what I needed. I would highly suggest this store to anyone needing medical supplies. Cindy M. Minneapolis, MN

I went to Tonka medical Supplies for the accessory to my nebulizer. Customer service was excellent…read moreand the cost was HALF of what another local supplier charges for the exact same thing. Since this is a medical supply that has to be replaced monthly, so I welcome the savings. Thank You Tonka!

This company screwed me over! Even after having tried to make their Transcend Auto cpap work for…read moreme...and trying diligently for 30 days.....they wouldn't give me even a partial refund. I have been ripped off for over $500!! BELIEVE ME...DON'T MAKE THE CALL TO THIS GROUP OF SHYSTERS!! THEY WILL TAKE YOUR MONEY AND YOU WILL BE THE LOSER....FOREVER....

No reviews written good or bad seems unusual but after dealing with their "Customer Disservice"…read moreDepartment I can understand why there are no positive reviews. I ordered a MiniCPap machine for the 10 day trial as I was about to embark on an 8 day fund raising bicycle ride. When I first spoke with the representative, I provided my address of record in Morgan Hill, CA. After I obtained the necessary prescription, I dealt with Chris in Medical Records. There was a delay in my getting the necessary prescription to them but Chris worked with me, even giving me a credit towards the two day shipping needed to get the device to me in Monterey, CA the day before I was to embark on the bike ride. Chris and I spoke a few times and repeatedly we discussed the device needing to be in Monterey on 9/8/17. It did not arrive. I spoke with Chris and I told him that if it could arrive by Saturday, I could still use it for the remainder of the trip as our second night would be spent in Monterey. It did not arrive. About day four into the ride, the unit had still not arrived and that is when I spoke with Mr. Brown in Customer Service. He indicated that he wanted to resolve the issue and get the machine to me so that I could try it on the trip. He said that if he could have it delivered to Lompoc (near a stop on the ride) that he would do that or he would have it delivered to Monterey after the conclusion of my trip. Neither of those happened. Come to find out, the device had been delivered to my home of record in Morgan Hill where no one would be for another week. Mr. Brown did not call me while I was on the ride to tell me that he would not be sending it to either location as he indicated. When I returned to Monterey, I then found out that in fact the device was in Morgan Hill. I advised the company that I no longer wanted to try the unit out due to their failure to get it to me as was indicated. I said that I would return the device if they provided a return authorization. They refused to do that. I notified my credit card company that I was disputing the charge and that is where the situation is at this point. Another Rep from the Customer Service Department called to say that if I paid to have the device returned, they would allow that. I at first said no but then said that I would think about it. I in fact put the device in the mail the next day. I then received an email from that representative that they would not accept the device back as the ten day trial period had elapsed. They reportedly sent me transcripts of all my conversations with their company but oddly enough not any of the conversations that I had with Chris in Medical Records. I have called several times to reach Chris and I am told, he is not it, "is this Mr. Hall?" They seem to be blocking me from speaking with Chris and I can only surmise that this is because he can confirm where the device was to be shipped. Two sides to every story but I would say beware in dealing with this company as they appear to be more interested in forcing their device upon you rather that giving you an opportunity to try it out. I never opened the package and I did receive notice today that it was delivered to the company. Long winded but wanted you to have good sense of situation. Update 10/05/17 Chris did return my call saying he had been out of the office. Said he had no recollection of our discussing Monterey shipping address. As I said, two sides to every story. I still say Caveat Emptor!

The power chair that Handi Medical recently dealt me just spontaneously combusted in my Great-room…read more !!!! Is It because... -Handi arrived a month late on a service call ? -Handi could not produce any record of the make, or model of the chair they sold me (October, 2018)? -Handi never answered the emergency pager, when the chair was brand new, stuck and obstructing egress traffic, and with electrical wiring loose and waving everywhere? their message machine said they would return my urgent call within 15Mins. (October, 2016) ? -Handi used hacked hybrid screws from both sides of the atlantic, complicating maintenance? (september, 2016) --Assembly was required, at home, by the client with mobility impairment? initially, Handi tried to drop the chair off at my house as an afterthought on the way home from work at 7P. I got them to deliver it dduring business hours to take me through a test spin. The bulk of assembly was left to me,and remains incomplete. My bedroom became their workshop, in their absence . (Sept, 2016) By golly, I was hoping to roll into courage center for the equipment eval and see Reliable Medical , as the appointed vendor. (Jan, 2016) The chair might be in driving condition now, rather than charcoal.

This company can't keep their job and should not exist. One they I call and they supposedly had my…read moreprescription and "shipped out my equipment" and then weeks later nothing arrives. I call them again and they say they have nothing in their system for a prescription for it. SKIP THIS BUSINESS AND GO ELSEWHERE!!!!!!!!!!!!!

Everyone friendly Wonderful gift selections…read moreI've been going here for years for gifts and all my prescriptions.

Per my insurance I've had to have my rx's filled by a Big Box store. After waiting all week for my…read morerefill, they told me they couldn't fill it until the 8th & to try smaller pharmacies. I called Setzer! Peter said they didn't have it either but to call their sister store, Lloyd's. I did and they filled it! Thank you Peter for pointing me in Lloyd's direction! I also am glad I was able to support a small, local merchant! Thanks Setzer!