Placed a purchase for a custom item in February to be deliver prior to May. Brought an exact…read moreexample with me. Received the item in November because they forgot. Wrong color, wrong customization after confirming/correcting the details in person and over the phone twice after the initial order. No responsibility was accepted for the inaccuracies of the order.

Kalamazoo sportswear handles all of my businesses apparel and uniforms. They always come through…read morewith the best garmets and quality prints. They are always able to transform my ideas and concepts into great products. 10 out of 10 recommend.

No one was at the front check-out desk when we arrived on Thurs., March 13. In fact, the sales…read moreassociate didn't appear for at least 10 minutes after our arrival. When she finally did appear, she never greeted or approached us, preferring to talk to a gentleman with whom she was obviously familiar. We selected two pairs of shoes and went to the check-out desk. She looked at us a couple of times but opted, instead, to shelve shoes. When she turned her back on us and started walking away, I called out to get her attention twice. I ended raising my voice, "Excuse me." Only then, did she come to make the sale, unsmiling and curt. I won't go back.

One of my go to shoe stores in the area. I need support in my shoes and this is the place to go. I…read morewent there today looking for white Taos. They didn't have any yet, but Will, a very nice salesperson offered to clean my white Taos that I had on. He did a great job! Thanks Will. The customer service at this location has always been wonderful.

Today I purchased my fifth pair of running shoes from Gazelle. On my first visit I went in planning…read moreto just try in shoes and Cass spent over an hour with me, watched me run, had me try over a dozen pairs of shoes on and ran behind me as I ran up and down the street with different shoes on. In addition he examined my existing (big box store) running shoes in order to get me into the right shoe. I bought them on the spot that day, and had a little buyers remorse that night feeling I had overpaid even though I had received amazing service. Later that night after a lot of online shopping I learned that I paid the exact same price as I could find online. From that day forward I've only "cheated" on Gazelle three times and all three were when Gazelle could no longer get a new pair of a shoe I really liked and had originally bought from Gazelle. Today's visit was no exception in that both by wife and I spent over an hour of personal one on one assistance and ended up with what I'm convinced is the perfect shoe for me. We did get the added bonus of watching a shoplifter attempting to steal from the store and then be run down by a staff member (Cass as luck would have it). Humorous side note - don't shoplift from a store a block from the police station that is staffed by runners. In response to the previous review - Gazelle is an awesome RUNNING store. They really specialize in running and are truly the leaders of one of the worlds largest running communities. The do ok with other sports, but running is their thing. They do have sales, although they aren't the most common. Keep in mind that you're buying higher-end running shoes. From a price perspective they are going to be a bit higher than your used to, but you get what you're paying for in both a quality product and amazing service.

I'll be honest, before this I'd never been to a shoe store. I always bought my shoes at Walmart or…read moreMeijer, but working on my feet all day in a hospital was killing my knees and feet with my new balances. I was greeted by Forrest and he was extremely knowledgeable and helpful. I tried on a bunch of shoes and we settled on one that they didn't have in stock. He had them shipped to my house. I was skeptical at first that I'd actually like the shoes but after breaking them in for a day they are probably the most comfortable shoes I've ever worn. I almost didn't want to take them off! The shoes get 5 stars and so does Forrest!!

Excellent service. Nice selection of petite sizes…read more J. Jill is all about muted good taste. They cater to women who want to look classy, not flashy. That tends to be women ages 50+. Good place for career appropriate attire. I can't comment on quality/value of the clothes because I did not buy anything. But given the high prices, the fact that the business has been there a while, and it's part of a chain must count for something. Summer selection was so-so. Limited range of colors and none that look good on me. If you like Chico's or Talbot's (and maybe even Banana Republic) you will probably like this place.

Staid, casual to business casual apparel that holds up well. I love that they carry a petite line,…read morebecause I'm basically a smurf and non-petite pants always drag on the ground or need to be trimmed for me and there aren't a lot of shops in the area that cater to petites. It's nice that they seem to be doing well in this quirky plaza that also hosts a coffee shop, ice cream parlor, Q'doba, mattress shop, men's clothing store and hot yoga studio. I wouldn't think they'd get enough traffic to stay afloat but they've been part of the plaza for a long time and don't appear to be going anywhere.

Wow, LoriAnne knows her fashions! She was also so helpful. We came up last Wednesday (June 24)…read moremorning looking for an outfit for my wife to wear to a wedding. LoriAnne took time and care offering several combinations that looked really great, fit very well and which had complimentary colors. It was so nice great experience with someone who really knew her stuff. Thank you, LoriAnne.

The older I get, the more Chico's loose-fitting, largely comfy cotton and lightweight linen lines…read moreappeal to me. It's like the store is a ring on the tree trunk of my mortality. That said, even when I was in my 20s I'd occasionally get sucked in by the vibrant hues that characterize Chico's, and I've been happy with how the clothes I've purchased there throughout the years have held up. They've got some really cute peasant tops in their fall line that I really like.

I would like to shout out Abby. I was there this afternoon and she's such a helpful person. Her…read moreattitude and knowledge of the products is top tier. Wonderful experience!

While The Buckle is best known as a chain that specializes in jeans, I was thrilled to find out…read morethis year that they also carry one of my favorite lines of hippie wear -- Free People -- so I always make a point to see what's in stock when I'm in Crossroads Mall. The staff here is helpful but not pushy and willing to hold something for you if you'd like to come back and try it on with another clothing item you're hoping to match it up with. I appreciate the level of customer service I've received here.

What's not to love about Hot Topic? Any mall I happen to be at Hot Topic is where you'll find me…read more Their teeshirts are what I always gravitate towards and today I was downright giddy to find a Hufflepuff sweater. Everywhere you look you find Gryffindor or Slytherin stuff but never Hufflepuff and rarely Ravenclaw. I was so pumped. I am always shocked at the prices however- $50 for the sweater I was dying to have. Maybe next time dear sweater, maybe next time. I am a enamel pin collector so I always stop at the displays that are chalked full with them since they are trendy right now. There are lots of places to get enamel pins now but I do always stop to look because they tend to have pop culture ones. If you ever cant find what you're looking for you can always go online or to their sister store Box Lunch (there arent any locally but there is an online store. Closest one I think in South Bend Indiana) Hot Topic has changed a bit since I was in high school and I was neck deep in the emo/goth culture but I still enjoy stopping. I'll come here anytime I'm at this mall.

I'm a nerd who loves to dress up in costumes so of course HT is one of my go-to spots in the mall…read more They've got a pretty good variety of gifts, and their clearance prices are about the best in town. Zoom straight to the back of the store for the sale-priced items.

By far one of my favorite stores. I make a special trip here sometimes just to check out the new…read moreline. Usually ending with a shopping spree. Some of the nicest people work here. Great help every time I'm in there. Plus it's one of the best fitting clothes for a thin guy like myself. Great business wear. As well as casual wear. I recommend to anyone who shoes some interest in fashion.

Great service -- one of the few BRs I love shopping at. And the best part -- they always have small…read moresizes on clearance. I'm actually a little afraid to write this review because I hope no one will catch on!