N E W O W N E R S!!!! I cannot say enough good things about the new owners, Eunice and Trey. I was given a list of scrubs that I could order with my work allotment and wanted to try some on because they are all cut and fit differently. Eunice took the time to look at the product numbers I was given, and to pull those scrubs off the rack for me to be able try them on. I was easily there for 2 hours, and she was just phenomenal. Kind, helpful, and extremely knowledgeable about their products. Her husband Trey answered all of my questions about embroidery services that they offer as well. I went to a scrub place in Port Charlotte, and another in Sarasota before I wound up here with someone that was willing to help me. They have my business going forward! Give this store another shot, the new owners were amazing. read more

Do not recommend this store at all. Extremely unprofessional. Horrible return policy. You are better off ordering from Amazon.

I would never recommend this store to anyone as their customer service is extremely poor. I had written previously that I found out that my new job wanted us to wear regular black pants, not scrub pants so I went to return the ones I had already purchased as well as paying for the same ones they ordered since they had only one pair in my size. Keep in mind that these are pants they already were selling and would have had to reorder to replenish their supply. I was told that their store policy is no returns, only store credit or exchange and they have a sign by the register stating that. I understood that was my fault on the one pair I had already purchased since I didn't notice the sign but I couldn't understand why they applied that same policy to the pants they were "ordering" since they could very easily put those back into their stock since they needed the size anyway. These were pants I never had in my possession and the manager told me they couldn't cancel the order because it was already processed. Again this was not a custom order just regular pants that they had run out of my size since I purchased the last one the first time I was there. I also mentioned when I went in that it had already been 2 weeks and the pants were still not even in. At long last, over 3 weeks later I get a phone call that my pants are finally in. I went in today and picked out scrubs for a friend that she can use so it was put in as an exchange which still left me with a $13 credit. Obviously I will never use that credit so that owner just got a $13 tip. This store has very poor selection so they get you by labeling everything "special order" and if that "special order" comes in and you don't like it for some reason, you have to find something else and once again they may have to "special order" it for you. So if you need anything in a timely manner, good. luck because their orders take forever. Also if you're left with a credit, you have the clock ticking on that and any credit will be wiped out after a period of time. The store manager refused to tell me what that time frame was as she said I "was just a customer." In this store, clearly not a priority. There are plenty of other scrub stores in this area that don't have the poor customer service and policies that this one has. Be aware. read more

I made a purchase in January of scrubs that needed to be ordered and arrived damaged and was later told they never arrived. When I called today (over a month after ordering) I was told they wouldn't arrive until May. When I asked for a refund they refused despite not having my item or ability to get it in a reasonable time. read more

Wow. Totally rude store owner. Or at least I assume she was the store owner. She refused to tell me what her name was. But my wife and I came in there to try on some scrubs and investigate how much they were $. She tried it on. WAY TOO OVER PRISED. We decided to buy on Amazon instead and she got offended and said, "just so you know, it's totally inappropriate for you to come in to try scrubs on when you're going to just order it on Amazon. Thank you have a nice day." What a GREAT first impression of this place. First time coming in and do not recommend it. Another customer overheard and told me she was also rude towards her. Do NOT come here. Overpriced scrubs with rude ownership. Shame on this lady for being such a Karen. Eres muy fea. read more

I would like to preface this with, I don't believe I have ever written a negative review for a company as I only like to do it for my positive experiences. I am also aware that mistakes can be made and people can have bad days and I have also worked in several jobs where I had to deal with dissatisfied customers, which is why I usually choose not to write a bad experience. With this being said, the way I was treated today was so unprofessional and uncalled for and I have never been treated so poorly. I was even hung up on. April 10th, 2023 I had a wonderful experience inside the store with the employee who helped me. She had who I believe was her daughter with her. She was helpful and kind and it was overall a very pleasant experience. There were a pair of scrubs that were not in store and needed ordered--no problem, they told me they would call me when my scrubs arrived in 1-2 weeks. Over a month goes by, which I held off on calling because I understand how covid has affected products and maybe it was on back order. After more time, I called to check on the status of my order. First, they couldn't find my order and did not know what I was talking about. Eventually they realized the order was never placed. Again, I told them it was no problem, mistakes happen! Again, they would call when they arrived. Well, by the time they arrived, my preceptorship was over and I had moved two hours away. They called me today and I asked if they could mail them to me as I am no longer in the area. This is when things went bad as the woman on the phone said there was no record of this happening and that there was NO way a mistake was made as her employees "document everything". While I'm sure they prioritize this procedure, mistakes do happen and to call a customer a liar (over a pair of scrubs, at that) is horrible and highly offensive. I kept calmly telling her I was fine with the fact the mistake was made but it was not my fault it happened and would like them delivered to my new address. She went on to tell me that they "do not have the staff to mail an order" and that she can't "just leave the store to mail you your order". Additionally, she said when her other employee returned from maternity leave she "might be able to" but that I would be responsible for paying for the shipping. I proceeded to tell her that I do not find it fair to pay extra money for shipment for a mistake they made again. Again, very VERY rudely, she told me there was no evidence of this happening and that there is no way it did. I kept explaining that I was not upset and that I am not lying about a pair of scrubs. In the end, she told me she would NOT be mailing my scrubs and said "we will call you another time" and HUNG UP on me before I could even respond. I am sorry but this was disreputable, distasteful, and inexcusable. I hope this is a lesson for Scrubs 941 to do better, implement proper customer service training, and humble themselves. EVERY company and person makes mistakes. We are human and innately flawed. To accuse a customer of lying (for no benefit of my own) is, simply put, disgusting. (SIDE NOTE): the owner's response to my google review said it's better if "irate" customers don't return... at no point in that phone call was I anywhere near "irate". I was not surprised as all of her responses to dissatisfied customers are incredibly rude. Additionally, she tried claiming that I hung up, but I have read similar reviews where she hung up on other customers. She should not be running a business with her attitude. read more

Good selection of scrubs. Great helpful staff. Very patient and helpful as I needed a specific color and brand of scrubs for work.

Nice place, very helpful and have a great selection of scrubs. It stays open later than other scrub outlets in the area. Very clean and simple layout read more

Scrubs 941 - Waiting area, view of main floor - Shoe Stores Near Me - Sarasota, Florida

Great customer service and prices! The lady (sorry forgot her name) waited for me at the last minute to run in and grab something. Thanks a lot! I'll be returning. read more

Customer service was great and their selection of scrubs was by far the best around. Plus they are open on weekends which is very helpful. I'll be a returning customer!! Thank you read more

Buyer Beware. Spent about $400 for most of which I found out I couldn't use. They will not refund. She rang us uo so fast and before we could decide she gave us the receipt. She said no refunds and said we should have seen it on the register or receipt after the fact. I won't recommend them and won't be buying from there again! read more

I really recommend this company for anyone who needs scrubs. Rachel was amazing and knowledgeable with everything I needed to find.

The owner is super helpful and nice but she is hardly there. She needs to consider hiring someone who has a background in customer service. What happened to "the customer is always right?" The "manager" argues with you whether it be over the phone or in person. She is by far the rudest person I have come across in service. Will never return to this place again and I'll be sure to tell all my nursing colleagues the same! read more

I would NOT walk in that place again. My employer asked me to go try on a particular scrub top and bottom so they would know what size to order me. The lady in that shop was so RUDE!! She was not the least bit pleased that I had to try on a particular Koi top stating their shop it set up by color and not brand, which is incredibly frustrating!! Then she asks who I work for so she could call my boss and let him know to not just send people in randomly and that I should have called first. Call first to try on one scrub top and one scrub bottom?? Get outta here you rude lady. read more

I was not frustrated by the layout. I was frustrated by asking for help and not getting any. The owner's reply made excuses for the staff. Maybe this store works for others, it does not for me. read more

The young lady Jessica that works there is the absolute best. She is very patient and kind. I would definitely go back to shop there because of the service recived! read more