As much as I love to support independent local businesses I cannot recommend this boutique. They have a draconian policy of no returns, you can only get a store credit. The fact that even if you try to return something 5 minutes after buying it and not be able to it is ridiculous. Most of their merchandise has been there for months, some items are available at other stores sometimes for a fraction of the cost. They are very clear about their policies but it still doesn't make it agreeable for the customers. read more

would like to begin by saying that I have shopped at L Boutique since they first opened many years ago and have always enjoyed the selection in the store if not always the discernible snootiness that is often characteristic of the help. After many years and many, many purchases and no returns I have approached them with my first issue with a defective garment. I purchased a Frame Denim pair of shorts in June before I left town for the summer. After four washings the fraying met the patch pocket and because of the design the fabric split. As soon as I returned home at the end of the summer in August I took the shorts back to L Boutique assuming they would have a relationship with the manufacturer which would facilitate a solution. They refused because it was "over 30 days". They told me to contact the manufacturer myself which I did. Five emails later Frame Denim refused in five different ways to exchange these $250 denim shorts. Frame stated that if I had purchased the garment directly from them they would cover it. But since I had purchased it from L Boutique I would have to rely on their policies. Since L Boutique said they could not take the shorts back because the receipt was over thirty days I chose to purchase exactly the same pair and return the exact same but defective shorts with the more recent receipt so that they may send them back to the manufacturer as retailer to vendor for a refund. I was heading out of town so my daughter brought the return in and I spoke with the clerks at L Boutique on the phone to explain my thoughts. Not only did they refuse to even listen let alone consider what I was calmly saying, in that I was trying to give them recourse with the manufacturer to cover defective merchandise based on what they told me regarding thirty days, but they put me on speaker phone and literally yelled at me the entire time. They told me because the store purchased the shorts in June and the manufacturer gives them thirty days to return any of the merchandise, that even if I bought them today and they split they would not take them back. And then? They hung up on me. So. After years of being a customer from the inception I will certainly never set foot in that store again. What has become crystal clear is that not only does L Boutique keep merchandise at full price for many seasons past its prime, which was always one of the things I was wary of and I found to be disrespectful of their customers, they do not offer any warranty for this far out of season merchandise. Perhaps they don't stand behind any of their merchandise it may seem. The biggest takeaway was when they told me to contact the manufacturer and the manufacturer said they would cover it if I had purchased directly from their website. From that information I offer you my final word of advice....browse L Boutique if you must but order online from the manufacturer. The items you choose are likely outdated and already on sale online. That is the first benefit. The second benefit is a reasonable warranty and return policy. And lastly you will not suffer the most unpleasant staff of any boutique I have ever shopped. And yes, I fully expect a characteristically rude reply to this post as I would from any retailer who yells at their long term customer who is speaking calmly trying explain something and then proceeds to hang up on them. read more

The Worst experience shopping I have EVER had. The employees on the spa side are very kind, and several in the boutique are nice as well. But the manager/owner is the rudest person I have ever encountered- no exaggeration. I asked a simple question, trying to purchase something, and was met with aggressive and antagonistic behavior. Save yourself the time and headache, and avoid spending $$$$ on outdated merchandise selected by someone with poor style. read more

The place is so thick with attitude it's nausea-inducing. And the worst part is the dead animal fur draped all over the store. Who in their right mind sells fur anymore? You can tell they're trying way too hard to be upscale and exclusive. And it definitely doesn't work. read more

I love L. Boutique for their selections of head to toe fashion. But what keeps me coming back is the amazing staff of stylists who truly care about their customers. And, right next door is L. Spa! It's a one stop, feel good shop for everything beautiful. read more

A beautiful, chic, excellent place to shop, with gorgeous clothing for ladies, children and babies. Locally owned and expertly staffed, it's a charming jewel of a boutique, both inside and out, which is situated in one of Sarasota's most darling neighborhoods. If you shop there, you can be assured you will be properly fitted in only tasteful versions of the freshest thing to wear. Expect scarf lessons, shoe shopping and a pleasant exchange with excellent, concierge-type customer service, and don't miss a chance to relax at L Spa, adjacent. Though the service at L Boutique is intimate, the inventory is huge, hip and divine: the selections range from the finest resort ware to formal wear and everywhere in between, so you can confidently set trends wherever you go. read more

The owner has traveled all over and also used her years of experience in carefully selecting the merchandise. There are lots of clothes and accessories from elegant to casual finds that you wouldn't get anywhere else. They also sell beautiful jewelry. But the part that makes them the BEST is the staff. The girls are always there to listen and find just what you need and help you put together the perfect outfit. read more

Nice boutique. VERY pricey and not much loyalty to repeat customers from afar. Love Julia! Not pushy. Had a facial there that was superb-I think by Donna. read more

HANDS DOWN my **favorite** spa. The staff is so helpful and friendly. I went with my girlfriends to get side by side pedicures. We ended up getting the Hot In Your Havianas pedicures and my feet (and legs!!) have never felt so great!! We had a great time and were even offered complimentary mimosas. I will definitely be coming be coming back to check out more of their services. Thanks girls! read more