I'd love to give this company 5 stars, I truly would. But, unfortunately I can't. Whoever we spoke to on the phone 3x was great. Hence the 3 stars. She was very apologetic when the cleaners did not do a great job. That's where they lost stars. This company was priced so much cheaper than alternatives, so we expected a few missed areas. Unfortunately the first crew did a subpar job in multiple areas (sticky floors, a dirty fridge, dusty window sills, and quite a few windows left WIDE OPEN). However, the lady on the phone apologized and sent out another crew to correct the first ladies mistakes, so overall it was a 3 star experience. Wouldn't use them again but appreciate the damage control. read more

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Not a good cleaning company. I requested my bathrooms and floors be cleaned and the furniture dusted. Dust bunnies were on the baseboards and under the glass end tables after the floor was vacuumed. They mopped the floor with something that left a white residue. The upstairs bathroom was cleaned OK. The downstairs bathroom was not OK. I could tell the sink had barely been washed out because there was brown residue on the drain. The squatty potty stool was still dirty. I would never recommend this company. read more

Not a good cleaning company, not very thorough did a poor job cleaning. Floors still dirty and sticky, windows dirty. Did a mechanical job but did not go beyond that. Definitely not a German style cleaning. read more

I have been using Scrubby Dutch to clean my house for several years. Their personnel are efficient, personable and do a good job of cleaning many rooms. DeDe does the scheduling and is very easy to work with. They don't require a contract and their prices are more than reasonable. I highly recommend Scrubby Dutch Cleaning. read more

Dede was an absolute pleasure to work with. She provided a move-out cleaning on my property, was able to squeeze in my appointment last minute, and gave me detailed info as she went along (I live out of state). Having such reliable help is invaluable, especially not being right there to see what's going on. She had transparent pricing as well. read more

This is my 11th year with Scrubby Dutch over two different houses after we left another St Louis County service, and I am always pleased with the thoroughness of the cleaning and the concern they show for the home. They have frequently alerted me to issues, and even make suggestions for improvement. Keeping them throughout the pandemic has been the best decision as routine is important when everything is WFH. Their work helps me stay focused on my job knowing that they will make the home presentable again in short order. I will give an extra shout out to Brandi and Team 8 who typify the service we get from Scrubby Dutch. read more

I've had this service clean on and off for at least eight years. Most all of my experiences have been positive. We have a big house and they do a good job of cleaning overall. They are always pleasant and pet friendly. I trust them to do a good job, when I'm not home. They were here today. Cheri J read more

Had the worst experience with this company in my recent Move in /out cleaning. Nothing was done. When I called to discuss the issue, was told "we don't do that. I knew they didn't do the inside of the fridge, but the grate at the bottom of the doors and the sides are clearly NOT the I side. I will never use or refer this company to anyone. $130 to wipe off a glass door and partially 2 counter tops is a JOKE! read more

Scrubby Dutch Cleaning - This is how it was left AFTER one of their teams left my appointment. I was not there as this is a rental. - Home Cleaning Near Me - Saint Louis, Missouri

I was totally disappointed with my clean. I had two cleaners that were suppose to be here for a hour an a half. they got here at 10am and left at 11:10. they did not do the dishes or the kitchen sink, they swept the floors but did not mop. not one wall got wiped down and there were visible hand marks from my special needs child. the sinks in the bathrooms were wiped down but not scrubbed, and they needed scrubbing. the underside of the toilets were left untouched. they neglected all sufaces that were under chairs, tables, bed and couch. not one corner was cleaned. I spent $120. plus a very good tip for a clean that was not worth it. I called to cancel my service and explained why and all i got was a quick I'm sorry about that. no offer to make it right or any excuse at all. i will never use them again. i give the clean a C-, but paid for a clean that should have been an A+. read more

The cleaning ladiess were polite and professional, however they did not come close to doing the job we expected. When the appointment was scheduled, I specifically told them what I was looking for. I was in need of a cleaning company that could complete the heavy duty cleaning that I was no longer capable of getting on my hands and knees to do, such as cleaning the baseboards and scrubbing the shower basin to name as few examples. I was assured that Scrubby Dutch could handle the job and that all I needed to do when the cleaning ladies arrived was to tell them what I wanted done. I paid $200 for 3 maids for 2 hours, which I was assured was all the time they needed to do the cleaning I described. Despite the instructions I gave prior to the start, the ladies did what I would call surface cleaning. Dusting, vacuuming, wiping counters down, etc... They quickly took a rag to wipe the baseboards down but what the baseboards needed was a good washing to get the dirt off. They never even touched the shower basin. They wiped down some of the windows but missed the window sills and tracks which really needed to be cleaned. I was also shocked that they did not even stay the full two hours that I paid for and they did not do a walk through to make sure I was satisfied with the job. The lady who was supposedly the supervisor, had her coat on and ready to close out the bill fifteen minutes before my two hours were up. I could go on and on about what was missed and how dissatisfied I was! I will simply state that if your only in need of the surface cleaning such as dusting and vacuuming them Scrubby Dutch may very well work for you, but if you need a cleaning company to do the deep down heavy duty cleaning, then I recommend looking elsewhere because Scrubby Dutch will tell you they do the heavy duty cleaning but in fact they don't come close! I would not recommend Scrubby Dutch to anyone. read more

Horrible experience. I called to have my home cleaned and boy was that a mistake.! I should have just kept my money. First, they were late to the scheduled appoint time. That was not the issue, I understand if they are running behind because one home took longer to clean, ok. However, they came in started cleaning and I went to the basement to give them space. After 45 minutes or so I didn't hear any noise from upstairs so I walked up and they were already gone! No one came to get me to review the home, so I was aggravated. I figured I would look around to see how things went, what a mess. I started looking around in the bedroom, the bed was made sloppy, the window treatments had dust on them. Then in the kitchen half the dishes weren't cleaned there were still pots and pans sitting on the stove. Then my biggest issue was the bathroom. I have tile, so you can see everything! Nothing was cleaned, there was areas on the floor that needed to be cleaned and the toilet as well. I also had a problem that it didn't smell clean. I like the smells of cleaning products, then at least it smells like you did some work. I called and complained, however they could not returned the next day because it was Saturday. They offered to come on Wednesday my day off, but I ended up having to work and was not letting people in my home unsupervised. The manager did nothing to resolved the problems. She offered no solutions and did not apologize/ for the poor service. I would not use them ever again and would NOT recommend. read more

I highly recommend Scrubby Dutch as a cleaning service. They have cleaned my house every other week for over 10 years. I've had the same lead person nearly the whole time. I've never had any problem with loss or damage. They are flexible about scheduling changes I might need. They are reliable, do a good job and their price is reasonable. Overall, I'm very pleased. read more

I got these guys as a gift for my grandparents for Christmas last year, to clean their house monthly! I'm across the country so it's hard for me to be there in a way that allows me to take care of them! They always treat my grandparents very professionally and my grandma always tells me she loves them, and apparently they are pet friendly too in regards to my cat! Cleaning wise they are very spot on and are timely! They are also flexible with a payment schedule for myself and are affordable in my opinion! I'd highly recommend them any day to anyone who needs a good cleaning service in the metro area! read more

Extremely happy with the move-in cleaning they did to my mom's new rental! Plus, the staff is super friendly and quick to schedule appointments. We'll definitely use them again! read more

I couldn't be an happier to write a review. We had NEVER had the pleasure to have someone come and clean our home. Once I finally decided to call in some cleaning help.... after having our homes vents cleaned professionally. I was amazed by what a wonderful job Dawn and Britney did on our home. They put the extra time and effort into making sure everything as clean as humanly possible! Not to mention the ladies were so friendly and it really was as reasonable as I could get price wise. I will forever be a big fan of Scrubby Dutch Cleaning. Actually decided to use them twice a month! read more

Don't waste your money!! Sounds to me like all of the other people here had the same experience I had! Hired them to do a deep clean on an EMPTY HOUSE and it was horrible, I have about 18 pictures of the dirt, grime, dust, cobwebs, and FOOD left behind. Scrubby Dutch is a joke. Obviously by reading their reviews on the internet this is common practice for them. I refused to pay for a service that I did not receive and they had the nerve to send me to collection, All I can say is good luck getting penny out of me.... read more

Called to have an empty house cleaned. I live out of state so the cleaning would need to be done without supervision. Mistake! I did not receive a call indicating that the property was done. Which, I decided was not a big deal as long as the work was completed. Lo and behold fast forward a week later, I have a realtor go in the check the house and to my surprise I am told the house is filty and that trash was left in the garage (there was a large garbage can which could have been used). Needless to say, due to the time passed I have decided not to pursue corrective action or request a refund for work they clearly never did. I just will NEVER use them again and I will not recommend them to anyone! If you are not there to WATCH them the whole time I would not advise using this company. By the way...DeeDee is very nice on the phone:). read more

NOT HAPPY with quality of work or customer service... I hired them to clean my vacant house just before putting it on the market for sale. We covered what they would do. They did a decent job on most of the house, but didn't cover a few major areas that were to be cleaned. I had to clean myself due to timing. When I called to discuss I was told they could send a crew back in a few days (next availability), but that was it. I do not recommend them. read more

I decided for our anniversary to have the house cleaned by Scrubby Dutch. My wife is a very hard working woman and she still never complains about cleaning, but wanted to give her a break. They arrived on time, were very efficient and were well worth the cost. My wife was so happy! The team cleaned places my wife had been wanting to clean but never had the time. Thank you so much for the experience and helping me "shine" for our anniversary! read more

Very friendly and thorough....also very good at getting last minute services on a day's notice. Have used multiple times in past and always pleased with the job well done. Also have shopped around and Scrubby Dutch has the best prices I could find. Definitely will use again and recommend to others. Jane W. Affton, MO read more

We were very happy to have them clean our house! I am not a neat person (at all) and they had 3 people zooming through our house--cleaning floors, baseboards, bedroom, bathroom, kitchen, etc. They even cleaned our refrigerator! I had a mess of stuff on the floor in my bedroom..they worked around that stuff. The staff, both on the phone and in person are friendly, on time, and did a great job. Thanks Linda S read more

Awesome company, The girls came to my home, talked with me on what I wanted and expected, Very polite and courtious, It was my first clean so I was not sure what to expect, Kim and Debbie did such a wonderful job on makeing my home look and smell so fresh and clean! I booked regular after the girls left ! I look forward to the visit and the cleaning every two weeks now!!! Peg and DeDe in the office are also very polite and accomodating on every level!! Keep up the great work!! read more

These maids did not clean, they merely wiped things off, not even using any sort of cleansers. The mop water they used was from the last house, not fresh. After they left, I had to dust the living room because of spots they missed on side tables, and mop the floors again because they left them smelling so skunky and moldy. Glass table tops still had hand marks on them. I will never use this company again, nor recommend them to anyone. read more

I has Scubby Dutch come to my home a couple of weeks ago and I must say I was very pleased with them. So I dedecide this would be a good thing for me and sent a hosue key with them for future cleanings. Today I was schedueld for a clean and even received a message on Thursday stating that they would be here between 11 and noon - OK. NO SHOW - WHEN I RETURNED NOTHING WAS DONE - I CALLED THE OFFICE WHERE I WAS TOLD 'OH, I TRIED TO CALL BUT YOUR ANSWERING MACHINE MESSED UP' - FUNNY I got four other calls with clear messages - the person on the other end of the phoen was sort of giggy! When I qiestioned what the problem was "oh, the girls are running a LIttle LATE" IT WAS 1:09 WHEN i CALLED - THAT'S OVER AN HOUR LATE ACCORDING TO MY CLOCK. THE PERSONASSURED ME THE GIRLS WERE STILL ON THEIR WAY - I TOLD HER NO THAT I HAD AN IMPORTANT SCHEDULED AT MY HOME AT 2:30 PM NOTHING MORE - I ANSWERED OK AND SHE SAID NOTHING - NOT HAPPY IN FLORISSANT read more

I hear all these satisfied reviews but this is not one. Upon calling making the appointment and on their arrival I stressed the importance of what needed to be cleaned. Nothing out of the ordinary carpets, floors, cabinets,dusting and mirrors, kitchen. I did not inspect prior to paying that was my fault. Two days prior I went over the house myself to make it easier for them. What I discovered was a hit and miss cleaning. Nothing on the counters were moved and cleaned. Vacum if used was again a hit and miss job along with other things. It would take me only about an hour and a half to finish but there were three of them here for two hours. I really needed this help at this time. I did call and they offered to send someone out tomorrow but will they do any better besides we are having medical issues, that is why we needed it it done today. Warning.....Inspect before you write that check. I am giving them one star for showing up. read more

DON'T WASTE YOUR TIME!!! I hired these cleaners for a move out clean of a rental property. Two women showed up and cleaned for supposedly four hours. After returning to the home I found that the glass cook top was not cleaned nor was the refrigerator. I called and explained my findings and was told that they would send another crew out to fix those issues. When the second crew arrived the cleaner told me that they don't clean glass cook tops and don't have the product to do so. If I wanted it to be cleaned I would need to provide the cleaner. (Never was this explained when booking the appointment.) She then examined the fridge and then began bad mouthing the previous cleaning crew and talking down to me as to how things should be cleaned. I was looking to have a home cleaned, not participate in a drama session. So after two cleaning crews, I was forced to finish the job they didn't do. While cleaning the cook top myself, I also discovered that the microwave had never been touched and had to clean it too. I should have saved the money and done it all myself to begin with. read more