Customer service was aweful! Had an appointment at 1 pm with Scott. He arrived before me so called…read moreto let me know. I apologized for running late and said it would take about 35 more min until arrival. Meantime, asked Scott to proceed with measurements of specific windows since the house was open and I didn't need to be there for that part. My day was extremely challenging and I considered rescheduling but realized I had not saved Scott's number, did not know which office he worked out of. I initially, called a general Budget Blinds number that rang to a central scheduler. However, got there 45 min late. Scott greets me with sarcasm "that was hardly 30 minutes." I apologized again and shared a little about my day, 84 yr old mom in rehab with broken leg, business very wild and so much going on today! Scott replied, "common courtesy would have helped." Apparently, my sincere apology wasn't good enough for him. I was so offended by his lack of empathy, disregard for my personal choice to afford him the chance to earn my business and the fact that he made me feel reprimanded. I reminded Scott that I apologized and it appeared that he wanted to argue and rudely said "so do you want to just move on?" I thanked Scott for his time, said no thanks and left. What a horrible memory that occurred in the Kitchen of my new home! If this type of attitude is acceptable to Budget Blinds, who needs them? Certainly, not me.

It has been a nightmare dealing with this company! They came out on July 24th to measure for a…read moresingle plantation shutter, told me it usually takes 2-4 weeks, but due to COVID, it could take up to 8 weeks (for a single shutter for our front door!). It has now been almost 11 weeks and still nothing. After emailing a few weeks ago, and calling (with no return call) we we're told it was scheduled to arrive on September 30th and they would schedule install "a day or 2 later." Today is Oct 7th and nothing!

Fantastic service. Pricing was unbeatable and staff was very knowledgeable and friendly. Our…read moreinstaller, Zsa Zsa was on time, polite, and a very enjoyable larger than life personality. Would highly recommend John and the guys down at BBC. Doug Franklin TN

Brentwood Blinds has poor customer service and does not stand behind their product. After they cash…read moreyour check, they want another check or they will never return. My issue was with replacement of plastic pulls- I hope no one out there has an actual structural or mechanical issue with shades installed by Brentwood Blinds! This company installed blinds in our bedroom. I ordered, chose fabric, and they installed fabric roman blinds. The whole point was to make our bedroom dark (south and west exposure), because I can't sleep with light in the room, which of course I made clear to them The blinds are beautiful, and the installation process was fine, but there are gaps all the way around all the windows. I called to ask about it (they installed during the day...) and they told me it's unavoidable because of the size of the window and the fabric I chose. COULD THEY NOT HAVE TOLD ME THAT WHEN I WAS MAKING MY SELECTION??? But no, they didn't mention it before they installed, which IMO means they knew it would happen and didn't tell me, or were making excuses. *Note the gap at the top in the photo!! So I have had to live with the semi-darkened room even tough I paid for Hunter Douglas blackouts. Fast forward 2 years, and the pulls start breaking, so my husband calls to ask for replacement pulls since they are Hunter Douglas and under warranty. Yes, the pulls are free from Hunter Douglas, but you have to pay for a service call on your almost $5000.00 shades because Hunter Douglas supplies free replacements (we called and they sent them) but we need more cash. 3 stars for the fact that they did deliver HD blinds, which they didn't make, but the actual installation of the blinds they should have told me not to get was fine. In fact, going up and changing it to 2 because good installation is not enough. We all pay up for service! I can get Hunter Douglas at Home Depot! I think.... So, I now need blinds in my kitchen because there are new owners next door, and I will go with Classic Blinds, a well respected shop here in the Nashville area. BTW: when we called Hunter Douglas and told them we needed new pulls and our local dealer wanted to charge *well over* $100.00 (pushing 200$) for "coming out to take a look" before replacement, Hunter Douglas said that was ridiculous and sent us replacements direct. Brentwood blinds has poor customer service and does not stand behind their product.

i used an interior decorator for my house & she works with Classic Blinds and Closets all the time…read more She always works with only the best. And they were the best! Scott came out to my house and helped me decide on the perfect choices for several window shades, a door shade and a closet island that was custom made. He had so much variety for me to choose from, in different styles and price ranges. Then the installer Glenn did an exceptional job. Above and beyond! Everything was installed perfectly! Both Scott and Glenn are extremely nice to work with and very knowledgeable. I highly recommend!

Excellent customer service. Glenn, who installs is amazing and makes sure your job is done…read morecorrectly! Best prices possible. Dont waste your time or money going anywhere else. Highly recommend! Living in downtown condo...wall of floor to ceiling windows now with perfect blinds.

About 2 months ago I placed a review regarding this company on Yelp because I felt I was not…read moregetting a response but Brent's more than made up for the 1st inferior shade. He got the company to replace both of my blinds and they were three years old so he stands behind his products and I'm very impressed with him I highly recommend him

From the owner: We offer a full array of window treatments. custom-made roman shades, roller shades, solar shades,…read morewindow Blinds, wood blinds, faux wood blinds, vertical blinds, cellular shades, transition shades, window Shades, window Shutters, motorized blinds, motorized shades, commercial blinds, and commercial shades, and window Drapery. Window Blinds as quick as the next day. In business since 2010. Call for a free consultation today. Our team of skilled professionals is committed to delivering a five-star experience to every client, and our unwavering focus on customer satisfaction has earned Stoneside the highest customer review ratings in our industry. Please call to make an appointment." Brent Chamberlain/Owner 615-971-1652

So glad I found these guys. Nothing beats a family run business that aren't reliant on…read moresubcontractors. A prior company I used had an owner/operator who died and now they are dependent on subcontractors who don't care or show up. Advanced showed up and fixed the malfunctioning blind that others installed. Eventually my other 30+ blind motors will start to fail so I'm glad I now have a good knowledgeable company to call

Wow!! What great quality! What great value! Advanced Window Coverings provided me with phenomenal…read moretreatments for my home. Thanks so much. Special shoutout to Luke!

Dan is awesome. Great service, accommodating, offers up ideas and his pricing is affordable and…read morefair.

This is our 2nd house to use Duff's Blinds Custom Window Treatments. Both times we have been taken…read moreso well care of. During COVID, of course, like all other businesses the manufacturing of the Window Treatments have taken a week or so more for a specific item. However, it positively is worth the wait and I am pleased with every single window treatment. The best part of using Duff's is I don't have to worry or think about anything once I call to place an order. The measurements are promptly taken, and I get help picking out the specific type of window treatment, and then I can take it off of my to-do list because in a few weeks every window will be complete. All I have to do is open my door to let the window treatments come in to be installed. We have a variety of kinds of treatments and all are spectacular. Since the company has grown from the first time we used it, additional staff has been hired to help with installation. And the hired staff installers were in and out of our home in know time. I love that the company takes such pride in doing great work and helping me to pick out or suggest a particular kind of window treatment for a room based on its purpose. For example, we have beautiful roller blinds in two windows that allow light to come into the home but doesn't allow someone outside to see in. We have two honeycomb blinds in rooms that were getting a lot of sun; these have cut down on the temperature change. And in our media room we installed blackout honeycomb blinds that absolutely work --when down the room is totally blacked out and a great for movie night. In most other rooms and garage we have the regular high quality white faux wood blinds. We had these in our first home and these ended up being our favorite! I highly recommend them for any room and they really go with any decor. And I will be calling them back to door our southern shutters for our dining room as soon as we are ready. We had some of these shutters in our first home and it is a capital investment in your home that increases your homes value. These shutters really impress buyers!

I absolutely love my shutters! High quality and I have received so many compliments! Keep up the…read moregood work!

The quality and installation of shutters are top of the line. The shutters are built to fit your…read morewindow.(Custom made) They are built locally and the staff are so nice and very professional. Priced fairly and quality outstanding. Great web page for exploring some of their products.