Lisa has installed all shutters, blinds and shades throughout our home. She and her team are…read moreprofessionals who work very hard and diligently to make your experience with 72 Hour Blind Factory a satisfying one. I highly recommend 72 Hour Blinds for all window covering needs.

I am writing this to express my extreme dissatisfaction with the shutters I recently ordered from…read more72-hour Blind Factory and had installed in my home. I chose your company because I wanted to support a local business; however, the final product was not what I intended to order, and the experience with your sales representative and owner, Lisa, has been deeply disappointing. When Lisa came to measure, she was very vague and did not bring any samples, providing only a brochure. I specifically requested a fan-type shutter for the top of my half-moon windows. I was told this would require a 12-week lead time as it had to be manufactured in California. I was shocked when the order arrived, as 9-foot shutters are unstable to operate and not what I envisioned. The invoice I signed lacked clear drawings, measurements, or descriptions beyond codes like "Arch Shutter white Front tilt, 2 frame Luver 4", DR 32, DR63," which did not indicate the actual height or design. Furthermore, when I requested a follow-up visit because the shutters were not closing properly, Lisa was confrontational. She insisted I signed the invoice and made conflicting claims regarding her visits and the documentation. I have noticed that the carbon copy of the invoice I hold does not match the information she presented during the visit I requested. I have spent $2,294 on a product that does not meet my expectations and for which I have received no warranty information. I am incredibly disappointed with the service and the lack of professional clarity provided by 72-hour Blind Factory. Lisa is a very unpleasant and unprofessional and argumentative person who should never be the owner of a business. Doesn't even deserve a 1 star, I gave it a 1 star because the site required I leave one.

BUYER BEWARE!!!!!!!! We ordered our shutters August 27,2025…read more We were told to allow 6 to 8 weeks. Although they were nice about it, didn't change the fact that they kept putting us off. They came up with excuse after excuse. We finally got to the point where we literally had to threaten to expose them which they told us if we did, they would sue us. So,we can at least leave a honest review. We finally got our shutters installed Feb 3,2026. You do the math. ‍

I have been working with Shutter Professionals for nearly a decade. Not only on my 5th home of…read moreinstalled shutters but referring others is such a joy. Nathan and his team are the best in the industry, and I ONLY want to work with them, and it says so much when professionals want to work with you too (dropped shipped across country and Nathan flew in to install himself...then again for a neighbor that ordered after seeing mine).

Great customer service by Joey and Ken. They did a great job and were very professional and…read morepersonable. I love the blinds.

My appointment time after I call them was very prompt and punctual the representative was courteous…read moreand informative I was told it would be 5 weeks to schedule the install with a deposit I gave him a deposit and they called me 7 Days later and scheduled me for installation in the next two days. I'm very pleased

The carpet in our bedroom and living room needed stretching badly. Troy came and spent several…read morehours and did a wonderful job. Our carpet looks brand new! Unlike the previous company that was here less than an hour and left big wrinkles under the furniture. Great price also.

Meh.. First impression was great customer service. My…read morehusband and I used Carol's to install carpet in a bedroom. We were impressed how quickly we were fit into their schedule. However, once the job was completed, we noticed the threshold strip between the bedroom and living room was not installed, leaving small staples exposed. Our pets have injured themselves walking on them. The job is incomplete and unsatisfactory

The owner Gary Erskine was referred to me after I wasted hours calling people I found on Google…read moreunder local contractors. A friend gave me his info. He called me back and or texted me almost immediately consistently. He was polite, honest, on time. Very accommodating to our needs for a deck with roof and stairs for elderly people, a blind dog and overweight cat. I highly recommend this business but don't keep him so busy that he's not available next time I need him. lol. He is licensed, bonded, and insured. Very reasonable price. You don't pay a penny til completion. Couldn't be more pleased.

DO NOT USE THIS COMPANY I've used this pathetic company 3 times. !st was great no issues. 2nd was…read morea disaster. I have bead board on a wall they placed a plantation shutter. The salesperson took extensive pictures so they could be prepared. Tore up the woodwork that then had to be replaced. Claimed they would fix it. I had to call back the person who did this and they paid. Now they did the last of the shutters, but they came without the lever to open and close the shutters all at once. They also STOLE a shutter that was replaced. NOW THEIR ABOUT TO BE HEADING TO COURT AND THEY GET TO REPLACE AND PAY! SAVE YOURSELF THE HEADACHE THEY REALLY DON'T DESERVE ONE STAR!!!

They came through after a rough start and did a beautiful job…read more Budget Blinds did a nice job.

We will never do business with Greiners again! You'd think a designer could know that one dinky…read morepanel on either side isn't going to create the softening of the sliders I had hoped for! I've seen better material at Lowe's. Little dinky rod she admitted was a $10 rod on either side. Now here's the real joke-$2,000 Stay far away people.

I ordered vertical blinds from them to replace pink ones that were previously installed. Not…read morehaving these before in my 60 years of life. I could have just bought new veins. And replaced them myself.. for less than $50. They took all hardware down. Replaced with new gears from a new company.. ($2500+ STUPID ME).. THEY admitted this to me.. that they had and are still having problems with. so they purchased from a different manufacture. Less than a month Later.. the vertical blinds would not turn. They came out. Readjusted. Still a month later. They wouldn't turn. MY FAULT... I was upset. Husband was dying in my living room on hospice with ALHEIMERZERS. I was just tired. I wasn't in for the fight. BUT last week.... I finally called to have them fix it. $85.00 charge to put in new gears.. that the technician told me.... They were still having problems with. LESSON LEARNED... I called another company in my area .. would have rebuilt them for me with the old stand by gears.. for practically nothing. AND if I had a problem like what I just Spoke to them about.. wondering what their solution would have been.... What a waste of money.. im more than upset on them not fixing this without charging me. I paid way more money for this. At the beginning.. they should have told me to just put in new veins.. the hardware was working. AGAIN.. Lesson learned. It was an expensive lesson for someone tackling life in horrific health areas.. and to be taken advantage of AGAIN.. I didn't buy the mechanisms inside the vertical blinds. They knew they had a manufacture problem. And technician told me they still had this problem... BUT I i was made to pay for their problem.. AGAIN. Would NOT recommend this business. I've been duped. And have receipts to show it..