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    Scovern Henry MD

    5.0 (1 review)

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    11 years ago

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    Reading Pediatrics

    Reading Pediatrics

    2.0(2 reviews)
    0.7 mi

    I like some of the doctors, but the administration has caused me more headaches than I can count…read moreover the years. They are great at making things especially difficult for busy parents. The kicker for me though has been the mom shaming I have experienced from their office staff.

    I would first off like to say I did like going to this office when I had my daughter. But recently…read morewe had to get new insurance for her because the plan we had no longer existed and my family could not afford medical insurance of $850 a month so we qualified for and got MA which I was against but my daughter needed something. So I was told by Reading Pediatric the plan I picked that said it was covered by them actually "wasn't" because my daughter wasn't there for 1 yr. Well she's only 7 months old that wouldn't be possible. The billing lady proceeded to tell me well it was becoming a habit Of people to just get MA after the 30 days after their primary was over. Like I got MA trying to take the easy way out and cheat them out of something ? She was not empathic at all said wellllll unfortunately that's how it is and ALSO didn't call me back when she knew I wasn't covered, I had to call after waiting 2 days. They shouldn't say they're covering an insurance so I pick that so my baby can stay with the same doctor then come to tell me No only after a year can we accept that. It's wrong! I don't think my daughter should be turned away because health insurance is so damn expensive and we needed to pick that insurance at this time. Even if I would get a new insurance they covered down the line I wouldn't go back after how pore the handled this.

    Berks Internal Medicine

    Berks Internal Medicine

    1.0(1 review)
    0.1 mi

    Do not go here! I had a appointment scheduled with Dr Erlikh at this office as a new patient. I…read moreshow up on the date and time it was scheduled for (30 minutes early actually) and immediately I knew there was a problem. The receptionist at check-in had a very confused look on her face. She started to tell me I was in the wrong place, but then asked me again what Dr I was seeing. I told her and again she was confused. She disappeared for a minute and came back and said there was a problem. I was told my appointment had been cancelled by an employee that did not work at that office. I ended up being told that someone at my GYN's office cancelled it in the computer (they are both part of the same medical group). I was told the doctor was too busy and could not see me and was only offered one choice of another appointment on a day where I had to work. I was punished for someone else's mistake. I had medications that needed refilling and now have to wait another 1 to 2 months for an appointment because that's what new patients have to do. I have a friend that goes to this office and the same GYN and said she has a hard time believing the GYN office would have done that, but that Berks Internal Medicine is a train wreck and were probably blaming someone else for their mistake. I don't have a problem with humans making a mistake, but being that it was NOT my fault, I should have not been turned away because of an error someone else made. That is the way they practice and I will not go back and would recommend to anyone to find another place to go.

    Scovern Henry MD - physicians - Updated May 2026

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