ZERO STARS MINUS
Our experience with Princz was excruciating.
I'm sure we are just another notch on their bed post. I believe what their "MO" is, to have 2 guys show up for the loading, who genuinely are "professional packers", even though they did show up with an unmarked truck. They are pretty convincing with what they do.
Unbeknownst to us, from MT they take your load to storage in OR. It sits there where they now turn the job over any random person with a truck, who they subcontract to or "collaborate with" (their words) that can fill their run with however much of your stuff they can. Then 2 weeks later do the same with what's left. In our case, what was left behind was 2/3rds of the total and was totaled in a rollover wreck. Our belongings of 45 years now sits in a trailer at the towing company to rot, because the uninsured company they "collaborated with" will not pay the $21,000 towing bill, and have yet to hear word one from Princz.
Not a problem for Princz, once they crap out this name for their company, they close up shop and open under another name...
We have documentation (including photos) that verify not only the truck (J&Z Movers)/driver (Raul), that rolled and totaled our belongings/furniture was uninsured, but the truck/driver was not even licensed to transport furniture (big surprise). The first truck (SH Freight Inc)/driver (Ahmad), that delivered the first half of our belongings (you know, the delivery that my husband had to unload), was not licensed to transport furniture either! Ahmad is a freight driver, his words not mine. He was driving his brother's freight truck.
To Lori (Princz GM), your defense doesn't hold water. You felt for one mistake (no body to unload our first delivery) I shouldn't "bad mouth" Princz. That "this had never happened before and would not happen again". Yet Raul had not one helper in his truck for the second delivery en-route to our house. I strongly doubt on Labor Day Sunday he was going to round up "professionals" as Princz advertises, to unload. You were more concerned with pressuring me to sign your "Settlement Agreement" as "compensation" for the "inconvenience" ($500) for my husband having to unload his own furniture. Princz fraudulently markets "door to door professional movers from pick up to deliver", and then goes ahead and does the same scam the for the second delivery. This is not only a breach of contract (again), but fraudulent advertising... negligence at the highest level.
To Davad (Princz CS), the guy who says (and I quote) that he "is not a liar"...yet calls Sunday September 3, 2023, claiming the truck had a mechanical issue. When in fact the truck wrecked on Saturday September 2, 2023. Sounds like a blatant lie to me. I'd love to know who messed with Raul's cell phone sending me texts Sunday September 3,2023 @12:14am and beyond as if Raul was on schedule, when Raul was injured and in the hospital by midnight Saturday Sept 2, 2023.
These sleazy, disgusting business practices are what is destroying yours and so many industries in America.
You are all too cowardly to answer your emails or take calls from the family victims involved in this. That in itself speaks volumes as to the lack of integrity, professionalism and morals. read more