Diagnosed and installed a new power supply in short order for reasonable fee. Would go back anytime.read more

I took my mom's desktop tower here for an upgrade and he did a wonderful job and quickly. I'd…read morerecommended highly if you're having any issues. Great service.

Had to get my screen my phone replaced. They were able to get a new one the next day and by that…read moreafternoon had my phone back. Great service and communication. Highly recommend

This place restored my faith in excellence in customer service and commitment to going the extra…read moresteps to get the job done. My 82 year mother in-law suffered a malfunction of her Motorola smart phone that did not allow her to get her contacts, pictures, and emails. We tried to get it back, however failed even with google suggestions on how to address the issue. We jumped into the car and we arrived at their location located off Gallatin Pike across from Publix. Zack and other employees dove into the issue and after a couple of days of trying to gain access. With a collaborated effort they were successful in fixing her Motorola junk phone and transferring all the data to a new I phone. The team worked tirelessly and with great dedication to solve the issue. Great job guys as you saved a lovely ladies cherished memories and contacts! Thank you guys and you have a forever customer moving forward.

Knowledgeable and friendly. Won't waste your time promising things they can't deliver!read more

This guy is great!! He is fast and knows his business well ... wonderful experience taking my…read morelaptop to him...

We were on a road trip in our newly converted van, but we needed a better fan for the fridge and we…read moredropped at Charlie's just after lunch time and this was the most helpful service I could ever wished for. Charlie went out of his way to find some fans in his backyard shop that would accommodate our needs, plugged them so we could see the output and chose what's best for our application. Then he managed to find us a little device to easily change the speed of the fan as needed. If every shops were like Charlie's, the world would be better! Long live Charlie's Computer Shop. -E

Charlie is awesome. Has been a life saver for us setting up our business in Dickson. Highly…read morerecommend!!

I have never used a computer repair service that offers pick up & delivery and who works out of…read moretheir home shop. I was a bit leery but like to support local businesses when I can. Glad I took the chance. Rick works on both PCs and Apple laptops. My Macbook Air had a virus which was beyond me. My Mac is an older model but I hoped to get another few years out of it. Rick picked up the laptop, was able to remove the virus, install a new browser (at my request), and do a tune-up. He also was able to add the print/scanner software I needed for my all-in-one office equipment. Good price for the services, personable, & professional. Will use again.

I kind of contacted Rick a little late in the afternoon and he returned my call within 30 minutes…read more He came by the next morning and picked up my laptop. He brought it back to me about 3:00 that day--fixed! He is very knowledgeable and very easy to work with. If I need any other work done on my laptop I will call Advanced Computer Diagnostics first.

Great business ran by a great guy. Support your small businesses everyone. Qualified and well…read moretrained professionals, super nice and super helpful!

They were amazing at helping me personally, and I will 100% come back to this place. Please notice…read morethat you may have to wait a minute for them to fix whatever you need, but don't let that distract you

Need a tech company? This is the one. Great response times and always fixes our issues…read more Understands how a business works and can get your office/network running smooth.

ITS Techs are Superhero's ! Highly recommend . After arriving home from a weekend visit to NYC we…read morediscovered that all photos somehow disappeared from camera card. It took ITS Tech less then 48 hrs to recover most of the images thus saving the day!

Trying to be a DIY, I fried my PC. Called Ray and he said bring it over! Very friendly guy who…read moreknows what he's doing, got my PC back within 24 hours better than it was before. It's a bit of a drive for me, but worth it to support a local business with integrity. Thanks Ray, I'm sure I'll need your help again!

From the owner: i take my sweet time with every single system. no rush jobs. all systems are done in a few days and…read morei spend a lot of hours in each and every last one.

I've used Rocket Computer several times now. I love that they can usually make the repairs remotely…read morehaving me from having to tear down to take in. They really know their stuff. Very professional. Reasonably priced. I would definitely recommend them!! I've always had Casey help me.

From the owner: Specializing in PC building, service, and repair. As well as network installation and service.read more

I had a banner printed with my logo. I brought the logo artwork on a thumb drive and walked through…read morethe order with the print person. I didn't look at the banner for a couple of days. On the day I was leaving for my vendor exhibit, I opened the banner to learn instead of teale green and a dark scarlet color, they had printed the logo in bright blue and bright red. I called the store to adv ise and was told their Canva can't match my colors. They could NOT match my colors. The woman there told me they could give me credit when I returned from my show. I went to my vendor show and today went into store to get my "credit". I spoke with the Print Manager at the Dickson, Tn store. He advised me they could only give me store credit. I need the money to pay someone else to print this banner. The print Mgr advised, I had waited too long to return the item so, I could only get store credit. I walked out! Be careful when getting professional print work done at this store. You may not get what you ordered and may have to unapologetically be expected to pay for their mistake.

Terrible customer service both workers there had no idea what they were doing. I asked for help to…read morebe able to email a PDF file to print it off and neither one of them look like they knew an asshole from an elbow they just walked off. this is the second day in a row This is happened at the same establishment. I tried again a different day thinking the outcome would be different but it was the exact same.