Great experience. My initial phone call was answered quickly, the service appointment was easy to…read moreschedule, and pricing information was given clearly when I asked. On the day of: Baldo and his assistant (whose name I unfortunately cannot recall) were both terrific, knowledgeable, and kind. They understood the issue, double-checked their work, and got the clog fixed within an hour.

Great experience. And great group of guys came out and quickly got me fixed. I will definitely be…read morecalling again Next time I need plumbing work.

We had a fabulous experience with Smelscer Plumbing. Another company came out multiple times…read morewithout properly diagnosing the problem, and quoting us a ridiculous amount of money to complete the work when they finally did diagnose the problem. We called Smelscer to come out for a second opinion. Brett was so kind and easy to work with. He explained what needed to be done and treated me with the greatest respect. Also, the bid was much more reasonable than the previous company. They were here a couple of days later to get us fixed up, which they did with a very professional nature and all in one day. We will definitely be calling them again when we have another occurence.

Replacing a hose bib and two clean out caps cost $333.28 when I was quoted $160 per hour plus what…read moreever parts they may need. I know there's mark up and other stuff but you be the judge? Also the work was not done that great neither, couldn't sweat a hose bib on so they drove somewhere taking about 30 min or more... so now my outside hose bib sticks further away from house. I guess you pay for there inadequate work. I thinks for sure NOT going to use again. Update: The lady in the office was very nice and reasonable. She did take it from 1 1/2 hours to 1 hour, making it $253.28. Still high, but not way overpriced. I had to drive to get my original check and give them the new check. I added photos showing the hose bib sticks out more, and the cleanout didn't get screwed down. With a little cleanup on the threads, it will be fine. I guess I have to fix that myself. I'm keeping this review as is because that was my experience, and I still will never use them again.

We have used Haught over 15 years and two homes. They were the installers for our current home of…read more13 years. We have maintained the annual service contract (2 check-ups/year; parts discount and service guarantee) throughout that time. We get prompt and quality service and have had no complaints.

Absolutely worst HVAC unit I've ever experienced. My 15 year old unit that was replaced with this…read morenew, "better" unit was extremely better than the junk unit Haught installed. My previous unit could cool our first floor better by at least 10 degrees even with low coolant. This new unit is unable to cool below 76 degrees. Our old unit could maintain low 60s even when temperatures were at and above 106 outside. Thank you for our $9k downgrade for our house Haught AC. Living up to your name by leaps and bounds! Great job! -Craig Ratliff

Yesterday, a team of girls did a Deep/Reset Clean on my entire house, and I'm so happy with the…read moreresults. I was sick all last week, and as a stay-at-home mom who also works full-time from home and has a farm to keep running, my house took the hardest hit while I was half dead on the couch for four days. One cleaner stayed through the entire clean while three other girls cycled in & out to help her. The company stayed in touch with me all day long while the girls cleaned, giving me updates and asking any questions they had. The team was super understanding and accommodating when I had to call them and have them shuffle their cars around our yard so my husband's truck drivers could get trucks parked in the afternoon. Overall, this was a great experience. Today, I woke up feeling like my home was a brand new, clean slate. I will absolutely be using these girls again in the future. Thank you all so much!

There is no zero rating. Scheduled for 1:30pm, Terry showed up at 1:50pm, Brianna (Team Lead)…read moreshowed up at 2:30pm, and Abby showed up at 3:30pm. All left at 5:15pm. Supposedly a deep cleaning for move in. They left the Kitchen, pantry, living room, and laundry room dirty. Did not clean rest of house very well. See pictures. Only one showed up the next day. Candy did an excellent job in kitchen, pantry, appliances, and living room, not to mention having to redo some of the previous team's work. I wish I could hire Candy on a continuing basis. Company did not ask to approve final billing. Over charged for what was done (51.00/hr). Would not recommend this service to anyone. Warning: Do not hire this company!

They did a great job cleaning carpet and tiles, courteous and I think it was a fair price.read more

While they still seem to be ironing out booking and messaging through Yelp, this company was the…read morefastest and dealt no-BS about getting me a quote and available time slot. I needed two 8x12 area rugs cleaned, along with a few pet messes that had stained brand new carpet in two bedrooms. We got a senior discount because the service was for my father, and I felt like they had good business values. I didn't want to have to do this so $175 wasn't a bad offer. I wish they had called or texted when they were arriving (like they said) but they got the job done, and my dad is happy, so no complaints. Would hire again!

Called and set up an appointment for Alvin to come out and visit about window replacement at my…read moreresidence. Approximately 30 windows. He never showed up. No call to cancel just never showed up.

ROI Home Improvements just completed our whole house new window install in our stucco home. We had…read moregotten over 10 quotes for window replacement and this company had THE best presentation, knowledge, price and no pressure attitude that as a home owner making an expensive investment could want. Then, from that moment of signing 'on the dotted line' they were professional and communicative with all aspects of our job. A phone call or text to let us know arrival times, final measuring, window arrivals, etc. Once at our home, they were quiet, clean both inside and out and replaced our windows in one day. (Granted we had 'only' 17 windows all in a single story home.) We live in Georgetown, about an hour drive from Waco, and they were willing to travel to do the presentation and install without complaint, and yes we had other window companies complain about the drive to our home; and did the best job any home owner could ask for. Give them a call, you cannot go wrong for at the very least asking for the quote.

English maids cleaned our house for two years (bi-weekly). The did a good consistent job, kept it…read morenice and clean, even tidied up for us when we forgot. The thing that gets them 5 stars is their thoroughness and followup up. English maids had a key to the house, and did our move-out clean after I had left the state. While cleaning their employees found a bunch of stuff the movers and I had missed, including valuable and sentimental wedding presents. They cleaned out all the things the movers had left, disposed of the trash, and then shipped us our left possessions! In no way was any of that required. I would recommend them without hesitation to anyone in the Waco area.

I used Merry Maids for 8 months bi-weekly. My kitchen and master bathroom cabinets and never been…read morewiped down. Until I inquired if it was an added service bc after months of no attention ( they desperately needed it) I was informed it was suppose to be done every time. I often would list random hot spots not to miss ( ie; bed headboard dusted, hallway vent dusted, dirt & dead bugs under son's window floor, a cobweb in a specific window, a random grimy food spot on the floor from toddler spill, etc) they would completely be ignored time and time again. The last few cleanings I spent so much time taking pics and having to send in the info. It was finally acknowledged and I was given a free cleaning the last time they came and yet STILL did not do any of the mentioned small cleaning spots nor my outside cabinet areas. When I wrote in to let the staff know none of the areas pictured above were even touched , they answered with "It was Free". Free bc they did not do what they were suppose to cover over several cleanings I had already addressed over time and STILL didn't cover those areas on this follow up , made no sense ! Unfortunately I had no choice but to cancel this service after this. They didn't care

I got next day install on a car port. looks ge great and…read morewill keep my truck out of hail and sun damage.

We asked L&E Metal if we needed a permit for a carport. Nelson, who sold us the carport, said No…read more He said that if we did it a few days later, on the weekend, nobody would notice. He knew it could be trouble. Two months later the City of Round Rock informed us that we must remove the structure or face fines of $2,000 per day. We reached out several times to L&E Metals for help to remove the structure and they refused to help if we didn't pay them more money. We got zero assistance. Nelson stopped responding to our texts, even though he got us into this mess. Now we are out thousands of dollars. We don't recommend a business that does not help its customers. They lied-they knew we would need a permit-otherwise, they would not have pushed us to complete it quickly that following weekend. #landemetal #carports #lemetal