Wonderful first visit with Dr Schwartz. I walked into this…read moreappointment today absolutely terrified -- like "should I cancel and pretend this never existed?" terrified. My teeth are in rough shape right now, and after a horrible past dentist who basically wanted to pull everything out (trauma city), I was expecting the worst. Instead, I met Dr. Schwartz, and within minutes he had me feeling safe, cared for, and even laughing. Yes... actually laughing in a dentist's chair. Wild. He listened to me, he understood my fears, and at one point after hearing what I went through, he just looked at me with this gentle "you poor thing" energy -- but in the sweetest, most compassionate way. Not judgmental, not pitying... just genuinely kind. He has a great sense of humor, an incredibly gentle approach, and he made me feel human, not embarrassed. I left feeling relieved, grateful, and honestly shocked that I found a dentist I'm excited to go back to. If you're scared of dentists or carrying trauma from past experiences, please go see Dr. Schwartz. He changed everything for me.

I hate going to the dentist, but who doesn't? Schwartz makes the experience relatively painless,…read morethough. While I have never had any major issues, I have been pleased over the last three visits. The check-in paperwork is electronic which makes a lot of sense to me in 2018 and it's simple to complete. I've never had to wait long for an appointment, either. Everything seems to run on time and everyone is friendly. My hygienist is gentle and friendly. They keep you with the same hygienist each time and they immediately schedule the appointment with you themselves after the cleaning. Dr. Schwartz has been my doctor. He is gregarious and seems thorough. I was pregnant and couldn't get x-rays during a couple of cleanings, but felt he inspected my teeth carefully. While it's in an unassuming building, this has been a great practice so far. I only withhold one star because I have never experienced anything beyond basic care there.

Gerri was awesome, she was very thorough and explained everything that I needed. The new girl at…read morethe front is very rude and snarky and does not know what she is doing, Not friendly at all, other then her the office was great.

The first thing I would like to talk about is how great the entire staff is and how they takes your…read moreneeds into consideration. I am very scared of dentist and I have gone to a lot of them throughout the capital district. I used to think that my teeth were sensitive, they were not, I needed a lot of work replaced from what a terrible job the previous dentists did. They were super gentle,asking if I was ok throughout the process. super down to earth kind people. This dentist has replaced everything in my mouth and have made my teeth not sensitive any longer.. I absolutely recommend this practice to everyone. you will never have a better experience!!!!

Everyone at the office is friendly, professional and caring. The dentists and hygienists are…read moreextremely competent and listen to you.

Hi guys, I just want to say this office knows how to…read moretreat people. I don't like to go to the dentist but they make it fun

I want to share my experience in a fair and balanced way. While my overall visit did not leave me…read morefeeling comfortable enough to return, this review is not meant to tarnish the office or its providers. I understand that there are many moving parts that go into a patient feeling heard and comfortable, and sometimes things don't land the way they're intended. To begin, I'd like to highlight the dental assistant, Melecia, who completed my comprehensive imaging and blood pressure and made a wonderful first impression with her warm, patient, and attentive approach. She also made genuine conversation, which helped personalize my experience and put me at ease. Unfortunately, there was confusion regarding the purpose of my appointment. I had scheduled what I believed to be a cleaning with the hygienist, but the visit turned out to be an establishing appointment only. This was not clearly explained beforehand or during the visit. I later learned that a full assessment is required prior to scheduling a cleaning, which I understand; however, this could have been communicated more effectively. Had I known, I would have attempted to schedule both appointments on the same day, but that was not presented as an option. The lack of clarity left me feeling uneasy, created a feeling of mistrust and uncertainty about the office's priorities--I questioned whether quantity was prioritized over quality. When I expressed my frustration, I felt my concerns were not fully acknowledged. The interactions with the providers created discomfort, and my concerns appeared to be passed along to other providers (Dentist to Hygienist) rather than addressed directly, which ultimately led me to request my imaging and recommendations to continue care elsewhere. Once a negative interaction occurs, timely acknowledgment and follow-up can make a significant difference in restoring patient comfort. While I have decided to seek care at another office, I hope this feedback helps improve communication for future patients. I do want to give credit where it's due -- Melecia was exceptional, and I also appreciate the office manager, Tami T., who took the time to speak with me afterward to understand my experience and potentially resolve the situation. That effort did not go unnoticed. As someone who advocates for patients professionally, I believe it's important for patients to feel empowered to direct their own care, choose providers thoughtfully, and seek environments where they feel both heard and respected.

Today august 19th I have an appointment for cleaning. Appointment made 6 months ago. I arrive 10…read moreminutes before scheduled only to be told they can't see me today. My hygienist is out. No phone call or text Next available is Sept 10th People there don't know how to run an office. And actually I wasn't entirely impressed anyway. While having my teeth cleaned in the past I had to hear endless personal stories. Don't choose it unless you have no other options. Management is non existent Makes me put a star to post!!

i put a review about this business a few months ago and i am happy to report than they seem to have…read morechanged. I had complained that one of the dentists who was my dentist was only there twice a month and he is now coming in more often. He is there once a week now and the other dentist that was only there twice week is now there every day. Many people don't handle criticism well so I really respect the doctors for listening and changing to make things better. They were extremely nice to me when i came in for my appointment which I did appreciate. I think Yelp is the best thing that ever happened because it makes everyone accountable for their actions no matter how big the company or important the individual is. Thank you to Union Street Dentistry

I would not recommend this office to anyone because it was my experience that the office manager…read morewas extremely disrespectful and argumentative, The receptionist was not at all knowledgeable of any of the questions that I was asking her. And no she was not a new employee. I was hung up on and was asked if I wanted to cancel the remaining of my appointments. The only thing I called there for was to ask what the next step in my dental treatment was going to be. The dentist that is going to do my root canal called them and spoke directly to the dentist that was treating me and no one including the rude office manager had no clue what I was talking about. I was told we have no record anything that you are talking about so moving forward when you call here listen to what is being told to you and give us the respect that we are due. I tried to explain to her that I was sitting there when the other dentist called them the office manager continued to over talk me and would not listen to anything I had to say. She hung up on me twice. If you are loosing records/notes and being that disrespectful what are you going to do during the procedure that I will be paying you to preform on my mouth. No thanks keep your unorganized services and disrespect.

Dr. Gaddam is the best. She takes her time to explain everything. The money is well spent because…read morethe quality of work is great. They also have a therapy dog which was so helpful since I was nervous to get some fillings. I would recommend to anyone who is looking for high quality work in a comfortable atmosphere. Both Dr. Gaddam and Dr. Nagpal are very educated and kind. You will be in good hands here!

This Dentist office, Dr Nagpal, Dr Mina, and the Girls...are wonderful! Very personable and…read moreprofessional. If you are apprehensive about going to the Dentist....give them a try, and I guarantee you will go back.

I wanted to wait a few days so I didn't jinx my filling. Had a perfect experience. The office is…read morevery clean. Front end staff are very kind, knowledgeable of insurance, and friendly. My cleaning was great. As comfortable as one can be. Felt fantastic after. Did a great job. X-rays went well. A week later I had a filling. The dentist is fantastic. Numbed me perfectly. Just in the area he would be working on. No crazy stroke smile after haha. The filling was very fast. Explained very well. Unlike other fillings at other offices no pain at all after. Like not even sore. And my cavity was deep! Very impressed. Literally ate on that side that night because I forgot I had work done. Almost as soon as I left the numbing started to wear off. In past experiences with another office I walked around looking like a stroke victim all day. Not at this office with this dentist. You wouldn't know I had work done. Really a perfect experience I would highly recommend this office. Gentle but very efficient. Really know what they are doing. I felt safe. And was happy with the work. Actually looking forward to my cleaning in a few months!

Dr. Gillenwaters listens to your needs and his staff has been really good with scheduling…read moreappointments getting insurance approvals and so much more. They do great work and are very happy people! Professionalism is key and the facility is equipped with everything for your needs.

So, I went to another dentist that was a reference from a very good source. I was so shocked at…read morewhat I was told. It started with my x-rays. I was told that all the composites were on my teeth by Capital Smiles were so worn down in such a short time, that the reason my own teeth were breaking is because they over filled with composites. This weakened my natural teeth to the point of breakage. I will be uploading x-rays soon from the new dentists. So much to say very soon!!! Lastly, I never heard from Capital smiles after their last message saying they would call. At this point, I will soon seek an attorney.

I was there last week and the dentist was behind schedule and I was told I could reschedule.  I…read moredid, for today.  I asked if it was still free because I joined their membership for $150 (which over the phone two days prior I was told $125) and I was told yes because it is being rescheduled.  Today upon my arrival, I was told it was $190.  The receptionist, however, wrote $195 on my paper which says $95.  Let alone AGAIN I wasn't given my teacher's discount, again I had to leave work and nothing was completed and again the price changed.  Every time I have an appointment there is a problem, EVERY TIME.  The worse.

When I asked a friend of mine if she could recommend a good dentist, she said without hesitation…read moreDr. Park. My friend has been in the dental business for 22 years and has recommended Dr. Park to at least four of her friends and all had favorable remarks. My first visit to the Doctor's office was how punctual and friendly the office staff was. I found the office to be well organized and clean and meticulously arranged. Before I went to Dr. Park I looked up her reviews and read the many comments, which turned out to be my own experience...Dr. Parks was so gentle that I did not require any novicane in my two fillings procedure. I personally would recommend Dr. Parks to anyone looking for a new dentist.

This was an amazing dentist. Eunhae knows her stuff! It just felt like home! You'll understand when…read moreyou go :)

Need a dentist? Dr. Merten is amazing! I've been going to him for decades, and he and his staff…read moremake it a pleasant experience. Do yourself a favor; make an appt. you'll never regret it...you may even look forward to going to the dentist!

From the owner: We strongly believe in the importance of patient education. It is our duty to keep our patients…read morewell informed about their treatment and dental care. We employ the most up-to-date procedural methods and treatment technology for every appointment because we know our patients deserve the best that dentistry has to offer.