i put a review about this business a few months ago and i am happy to report than they seem to have…read morechanged. I had complained that one of the dentists who was my dentist was only there twice a month and he is now coming in more often. He is there once a week now and the other dentist that was only there twice week is now there every day. Many people don't handle criticism well so I really respect the doctors for listening and changing to make things better. They were extremely nice to me when i came in for my appointment which I did appreciate. I think Yelp is the best thing that ever happened because it makes everyone accountable for their actions no matter how big the company or important the individual is. Thank you to Union Street Dentistry

I would not recommend this office to anyone because it was my experience that the office manager…read morewas extremely disrespectful and argumentative, The receptionist was not at all knowledgeable of any of the questions that I was asking her. And no she was not a new employee. I was hung up on and was asked if I wanted to cancel the remaining of my appointments. The only thing I called there for was to ask what the next step in my dental treatment was going to be. The dentist that is going to do my root canal called them and spoke directly to the dentist that was treating me and no one including the rude office manager had no clue what I was talking about. I was told we have no record anything that you are talking about so moving forward when you call here listen to what is being told to you and give us the respect that we are due. I tried to explain to her that I was sitting there when the other dentist called them the office manager continued to over talk me and would not listen to anything I had to say. She hung up on me twice. If you are loosing records/notes and being that disrespectful what are you going to do during the procedure that I will be paying you to preform on my mouth. No thanks keep your unorganized services and disrespect.

My dentist sent me to Dr Rizzuto for a root canal. The staff and the doctor were very friendly and…read moreprofessional and the appointments started right on time. The doctor explained the procedure so that I understood it and then went to work. I was impressed that I actually felt no pain during the procedures. I actually had the procedure done on two teeth on two separate days, both were painless experiences. They submitted the paperwork to my insurance company very promptly too. So if you need a root canal I highly recommend Doctor Rizzuto and Co.

Dr Bayuomy was very kind and caring and that made a huge difference…read more He even sent a text message the night of my oral surgery which I thought was very thoughtful. The staff there were all great.

I invested 6 months in a major procedure to be turned away on the day of surgery because I didn't…read morehave the remaining 50% of the bill in hand. They were right, but uncompromising. So I left. I'll be getting that refund, and they'll get nothing.

I want to share my experience in a fair and balanced way. While my overall visit did not leave me…read morefeeling comfortable enough to return, this review is not meant to tarnish the office or its providers. I understand that there are many moving parts that go into a patient feeling heard and comfortable, and sometimes things don't land the way they're intended. To begin, I'd like to highlight the dental assistant, Melecia, who completed my comprehensive imaging and blood pressure and made a wonderful first impression with her warm, patient, and attentive approach. She also made genuine conversation, which helped personalize my experience and put me at ease. Unfortunately, there was confusion regarding the purpose of my appointment. I had scheduled what I believed to be a cleaning with the hygienist, but the visit turned out to be an establishing appointment only. This was not clearly explained beforehand or during the visit. I later learned that a full assessment is required prior to scheduling a cleaning, which I understand; however, this could have been communicated more effectively. Had I known, I would have attempted to schedule both appointments on the same day, but that was not presented as an option. The lack of clarity left me feeling uneasy, created a feeling of mistrust and uncertainty about the office's priorities--I questioned whether quantity was prioritized over quality. When I expressed my frustration, I felt my concerns were not fully acknowledged. The interactions with the providers created discomfort, and my concerns appeared to be passed along to other providers (Dentist to Hygienist) rather than addressed directly, which ultimately led me to request my imaging and recommendations to continue care elsewhere. Once a negative interaction occurs, timely acknowledgment and follow-up can make a significant difference in restoring patient comfort. While I have decided to seek care at another office, I hope this feedback helps improve communication for future patients. I do want to give credit where it's due -- Melecia was exceptional, and I also appreciate the office manager, Tami T., who took the time to speak with me afterward to understand my experience and potentially resolve the situation. That effort did not go unnoticed. As someone who advocates for patients professionally, I believe it's important for patients to feel empowered to direct their own care, choose providers thoughtfully, and seek environments where they feel both heard and respected.

Today august 19th I have an appointment for cleaning. Appointment made 6 months ago. I arrive 10…read moreminutes before scheduled only to be told they can't see me today. My hygienist is out. No phone call or text Next available is Sept 10th People there don't know how to run an office. And actually I wasn't entirely impressed anyway. While having my teeth cleaned in the past I had to hear endless personal stories. Don't choose it unless you have no other options. Management is non existent Makes me put a star to post!!

I went to Dr Perrio and found him to be a great person, attentive to my individual concerns. He…read moremade me a full upper denture and after a few adjustments it has been an excellent result. I enjoyed the quality of his work, his down to earth easy going manner and will return for any other needs.

Very conscientious, respectful and thoughtful in thier dental work and patient relationships. I'm…read morevery happy to have found them as my dentists.

I'm not as freaked out by dentists as most people, but that doesn't mean I enjoy getting poked in…read moremy mouth until I scream. My experience there was quite pleasant. I filled out some forms in the waiting room. I got called into the exam room by the hygienist just a minute or two after I was done with the forms. The cleaning was very thorough. After the cleaning and digital x-rays, the dentist did his exam. He was friendly but firm with the instructions to floss daily, as usual. A new patient exam with x-rays and a cleaning came out to be under $224. Subsequent cleanings are $129. Insurance is accepted too.

Great doctor and Hygienists. Very happy with my care. Would recommend this office to everyone.read more

Dr. Lassiter and his team are absolutely the best. I had several surgeries with them and every…read moreexperience was smooth. They truly care about the patient and outcome.

I needed to have a tooth removed and tracked down Dr. Jeremy Lassetter who I had gone to when he…read morewas working out of the Queensbury office in 2013. He is now stationed at their Clifton Park facility. While I cannot remember the details of my visit 10 years ago, I was impressed enough to hunt him down. Dr. Lassetter is part of a wonderful, caring medical team. From the ladies who checked me in to Jin who took my blood pressure and asked all the preop questions, everyone who crossed my path yesterday was friendly and helpful. Dr. Lassetter is upbeat and kind. Talks you through the unpleasant ordeal. My tooth extraction took less than 10 minutes (the paperwork took much longer, lol) and I had no pain then nor after the fact. I highly recommend Dr. Lassetter and everyone in the Clifton Park office.

Do not go here if you need to use any kind of insurance. The level of care from Dr Farren and his…read moreassistants is great but his office staff is not helpful. This office is best for out of pocket only. Do not expect office staff to assist in any way to get insurance to cover your visits.

Dr. Farren and his team are AMAZING! Recently had a tooth extraction with sedation. It was one of…read morethe best experiences at the dentist I've ever had! If you have dental anxiety, I highly recommend this oral surgeon and his team! They will be doing my implant in the coming months! I LOVE this practice!!

I had to have a broken tooth extracted in March of 2023 which my general dentist could not handle,…read moreso the dentist referred me to an oral surgeon (Empire Oral Surgery). The appointment required well over a month, and I asked if the healthcare staff wore masks while performing the procedure and got an equivocal assurance that they did. When I arrived for the procedure I found that all the staff at the practice were not wearing masks of any kind, and when I asked if the attending surgeon would be wearing a mask I was told that he would not (you can read my May 18th review of Empire Oral Surgery if you want the details). I know that there is no longer any law requiring that healthcare workers wear masks and that politicians have declared that the COVID pandemic is over, but the pandemic is *not* over and the law often is wrong. I had to beat a retreat and then search for a surgeon who would observe basic biosafety protocols. I called my general dentist and asked for any other oral surgeons he might recommend and came away with a list of four. To their credit the first two offices were honest and said that they would not wear masks (one "No" and a second "Hell no") but the third, Dr. Gelder's office, said that they'd "take it under advisement" and get back to me. They called me back an hour later and said they'd wear masks for the procedure. I offered to furnish the N95 masks (sealed and factory stamped) but they said they had them on hand. The only problem was that they'd have to schedule the appointment two months out. I accepted and babied the broken tooth for the next couple of months. Once the appointment came I have to say the experience was completely different than Empire Oral Surgery. I was greeted by a nurse wearing an N95 mask, taken to a well-ventilated surgery suite, and was worked on by Dr. Gelder who also made a point of wearing an N95 mask while entering, administering anesthesia, performing the procedure, and suturing up/telling me how to handle aftercare. This was not a simple extraction: it involved a tooth that had vertically sheared and broken below the gum line, and it required a studied hand to handle it (believe me, in the five months I had to wait for this procedure I had plenty of time to read about it on the internet). Dr. Gelder and his nurse were extremely good at their work. If you want a very very good surgeon -- Dr. Gelder (and his nurse) are the people to go to. If you want someone who will respect your concerns about COVID -- Dr. Gelder (and his nurse) are the people to go to.

Dr. Gelder is amazingly gentle and communicates clearly recommendations and assessments. Staff…read morewere helpful and friendly and appointments were on time! Highly recommend!

My family goes to Dr. Vaccaro. He is extremely professional and always positive (except about…read morebiting your fingernails), and his staff is always helpful and friendly. Highly recommend.