Very thorough dentist. I had a crown put in today. Dr K and her staff are very competent and…read morefriendly.

After trying a vitamin gummy, I lost a crown. I was warned by Dr K, not to be too aggessive with…read moreflossing and I think I was careful. But the crown popped off, it was more than 5 years old since the original implant. The original crown was with another practitioner, but Dr K was able to clean and prepare the crown for reimplantation. Less than two day wait to be seen, less than 5 minute wait for the actual appointment in office. After approximately 10 minutes, my problem was solved-- the crown was re-cemented in place. I threw out the gummies. I use GEHA high option for insurance, and have never been disappointed with my share of the cost for services. GEHA allows three cleanings per year, and I have zero co-pay. No fees for parking on New Scotland Ave is another added attraction. I have never had a bad transaction with Dr Kanakasabapathi or her polite staff. I began with her office prior to the Covid epidemic.

The worst place for you, don't come here it is a terrible attention, this place has the worst…read moremanagement and "Dentist " that look like a practitioners, the man in the picture never is in that place, the secretary is very rude and unprofessional they charge $100 if you miss the appointment but they cancel your appointment with out early notice, you get there and your appointment is canceled just like that, very bad dental practice...check other place

I scheduled an extraction appointment as a new patient but was later told there was no appointment…read moreon file. The apt was never properly entered, despite being in contact with my orthodontist to get my xray and info, so clearly there was a call that was placed to make the appointment. When I called, the staff member did not bother looking into it, even knowing I'd have to move multiple orthodontic appointments to get my wires removed prior to extraction and another apt for putting it back. I hope this feedback helps improve scheduling and encourage staff to treat patients with empathy.

Dr. McMahons practice was recommend to me by a friend a little over a year ago. Being fairly close…read moreto work and local I gave them a shot - and so far I've been very happy with my experience. Often times you associate the doctor or dentist with a negative connotation, a very gloomy ominous rooms that give you the chills and just wait for something bad to happen. Not at Dr. McMahns. They have a relatively small practice that to me personally doesn't give off the whole "I'm at the doctors feeling" more of a comfortable dentists office. Nice hard wood floors that lead to a well lite room that doesn't give you the creepy feel. My dental hygienist Erin and Tina have been great, very welcoming, kind, easy to talk to and make the experience worth going to the dentist. The whole process doesn't take very long... As long as you've been flossing like they recommend ;) Today I was fortunate enough to meet Dr. McMahon, for my regular hygienist was out and he was a very nice, down to earth, very welcoming, apologetic (for some of the sensitive areas that he came across while cleaning) and excellent dentist. When I was first recommended I lucked out and went to visit and scheduled my initial consolidation after not visiting a dentist after my braces some 5 years ago. The secretary asked if I'd like to be placed on a cancellation list just in case anyone called out and low and behold they called me the following day to come in. They are a very responsive and welcoming practice and I can't say enough good things about them. Highly recommend checking them out if you're in search of a good dentist.

Worst customer service I evet encountered. They called me and threatened me with sending my bill to…read morecollections. I told her "Victoria" that I thought I already paid, and she said I didn't. So, I paid again. After going through my credit card statements for about an hour I found that indeed I had paid back in September. I called back and told her that I have the charge for $254 on my credit card and gave her the date. She then argued with me like I was lying and said it wasn't in her ledger. I said I didn't care it was on my credit card statement, and I thought that threatening me because they are incompetent bookkeepers was wrong. She hung up on me. I called back and she said she hung up because I was loud. I asked to speak to her supervisor, and she said I would have to wait until tomorrow. Horrible place since Dr.McMahon left. They actually charged me $350 for a cleaning and x-rays. Ridiculous!!! I will be speaking to the supervisor tomorrow and putting a stop on my second payment.

I know how hard it can be to find a dentist, so I wanted to share what I could!…read more I have been looking for a new dentist recently, but everywhere I call in the Albany area is not accepting new patients. When I developed tooth pain earlier this week, I gave Aspen Dental a call and was pleased they were able to see me. They even offered a same day appointment! The only thing I found strange about my initial call to them was that they asked if I would also like to schedule cleanings for family members, which seemed a little "salesy" and was not a priority in the moment. When I arrived the receptionists were welcoming and the waiting room was comfortable and bright. I arrived 15 minutes early and they took me right away. I first had X-rays done with a very friendly technician who then took me to the dentist's chair. In the chair, I performed in-take paperwork on an iPad and had my blood pressure taken with a device that attaches to the wrist. I was impressed by how quickly the dentist saw me after I completed the forms on the iPad. He examined my teeth and the source of pain, which I had gone in suspecting was a cavity, but he ruled that out. He suspected my pain was likely some source of trauma to my gum and got me scheduled for a cleaning later next month. One of my favorite things about the visit was that there was a small tv above the chair where the dentist can review your x-rays with you. I appreciated being able to be seen so quickly to receive reassurance that the pain was not a sign of a cavity or structural damage to the tooth or root. I will update this review after my cleaning, but for now I felt they made a good impression and I look forward to returning.

Update. Today I went to another dental office and brought…read morethe CD with my records from Aspen. The hygienist tried two computers but was unable to open the CD. I wish Aspen used a more accessible software. Better yet, as was suggested by my new dentist, to just have the records, including x-rays, emailed to me

This is the most unprofessional clinic I've ever been to. If you have Medicaid they won't cover…read moreanything. They only cover the teeth that are visible and not anymore. They don't care about your teeth or taking their time. They rush you in and shove you out. Word of advice, find a better dentist. The wait times are despicable, and the waiting area is filthy and dirty.

Even for a "teaching" clinic" the place has problems. Understaffed and overbooked, it can take two…read moremonths to get an appointment, you won't see the same dentist twice unless it's a major procedure (and even then scheduling the appointments close together are problematic), the dental assistants have trouble pronouncing names, and there is apparently only one person who handles billing and insurance.

There's an old saying, you get what you pay for. While costing more than other dental practices,…read moreand accepting fewer insurance companies, the experience here is absolutely phenomenal, which is why I keep coming back, year after year. My aunt and wife also started to come here, and everyone agrees that it's the bees knees. There's free parking in the garage behind the building, and for now, masks are still required in the building and the office.

From the owner: Welcome to Barats Family Dentistry in Albany, NY. Our team is excited to meet you and help you…read moreachieve and maintain a vibrant, healthy smile. We know our patients value safe, efficient, and affordable care, so we strive to offer our patients the best technology and procedures available to the dental industry. Barats Family Dentistry is here to help you every step of the way, from providing you with the facts about good oral hygiene to walking you through treatment options. With proper dental care, we believe everyone can achieve a beautiful smile that will last a lifetime. Come visit us at our dental office in Albany, and you'll see for yourself how comfortable and rewarding the dental experience can be. Our staff is always available to assist you with any questions or concerns you may have. We specialize in cosmetic dentistry in addition to your general dentistry needs. Ask Dr. Svetlana Barats about treatment options that have taken patient satisfaction and comfort to new levels, such as Invisalign, veneers, and dental implants. At Barats Family Dentistry, we love seeing our patients smile as their dreams of enhancing the health and appearance of their teeth become a reality. Family Oriented Practice We know that dental care can be intimidating for children, so all our office systems are family-oriented to provide our younger patients with treatment catered to their needs...

If you're looking for cosmetic dental work, he does a great job in that area. However, my…read moreexperience with more complex dental work, specifically a difficult filling, was not positive. When I expressed that something didn't feel right, I felt dismissed multiple times. Ultimately, I chose to go elsewhere and my issue was resolved by another provider. Patients deserve to feel heard and taken seriously, and unfortunately, that wasn't my experience here.

Dr. Frank is not your normal dentist. He's an architect for the mouth. He takes his time, doesn't…read morerush like most dentist's do. He's actually creating me new dentures. He is a genius. All staff are excellent. Waiting room is georgous. 10 stars

They no longer take new patients ever. That sucks. They should say so on website. It looks like…read moretheir active so the website is misleading. Not sure what else to say except poor people need dental care.

Never had a problem with them. Although I don't have anything major done…read more For cleanings is fine by me.

Incompetent receptionist, Dr. Elkhoudry knows what she is doing. Receptionist let the phone ring…read moreout twice before picking up and placing me on hold. After 12 minutes on hold she just hung up! I called back and she played some "business hours availability" pre-recorded message, that was clearly not the official system recording because you could hear the receptionist fumbling around with the receiver. Fourth time I called she seemed super bored and annoyed, how dare someone call the office and make her do her job?! I canceled my future appointment, don't need the headache.

Extremely bad customer service! I have never been as…read moredisappointed in a dentist office...it is right down the road from me so I really wanted to like them! I went there a couple years ago to become a new patient and they were some of the rudest people I've ever had to deal with. They did not seem to appreciate the fact that I was there & they treated me like a 'number', like I was wasting their time. I came early and I was polite, but they acted like they were annoyed to see me. The worst part is even though they told (me a few times) that they took my insurance, they refused to take it the day I was there & it took me hours trying to fix it with my insurance company. I would not recommend it :/

My tooth has a complicated history, and Dr. Ghandi listened carefully. The tooth, a molar, had…read morealso been corrected by braces a few years back in my early 60s; when I was a child it had come in "sideways" (not even touching the tooth below) and it took quite a bit of "coaxing" to straighten it, to say the least. Prior to my visit I had seen another endodontist two years earlier, who recommended crowning the tooth, which had been chronically sensitive, due, in his opinion, to a likely small crack in the tooth itself (not the root). He did not think the root was affected. My dentist crowned the tooth, but the problem persisted, and my dentist again referred me to an endodontist, and this time I saw Dr. Ghandi. Dr. Ghandi listened to all of this and gave me her opinion that "no root" could likely survive the trauma of being forced as it had been to straighten it, I'm sure because I'd had braces many decades after the tooth emerged. She recommended a two-step root canal, first to remove the dead root, and then to pack it with an antibiotic for a month before finished the procedure. We did that, and in fact the root was dead and infected, with some bone loss. However, she is reasonably confident that the tooth can be saved (from extraction), although it may take some time for the longtime sensitivity to fade. Time will tell. Dr. Ghandi is a true professional. She listens well, considers what you say, explains her opinion clearly, and tells you step by step, in a considerate way, what she's doing to your tooth as she proceeds. She may have saved my tooth, which apparently was not ideally managed earlier (although she avoids any criticism of other practitioners; just gives her opinion going forward). Her staff is also polite, efficient, and obviously competent. Oh, and if you call with a question or problem following the procedure (I had some pain, not surprisingly, after step one), she absolutely will call you back at the end of the day (and prescribed antibiotics, in my case). I recommend her and her office without reservation.

From the owner: Where compassion meets cutting edge technology, Albany Endodontics takes great pride in our…read moredoctors' unwavering dedication to delivering exceptional care to each and every one of our valued patients.