I've been to RH Charlotte twice, both for my sister's birthday celebration in 2021 and now in 2023…read more RH is a furniture store but they had the right idea to add a restaurant to the rooftop. When you enter, you walk right in the showroom on the ground floor and then take the stairs or elevator to the 3rd floor. The stairwell is gorgeous and makes for a great photo op. However, they have a no flash rule and you can't sit on the furniture in the showroom. The first time we went, although we had a reservation for 7:30pm, they didn't sit us until 7:50pm because our table wasn't ready. We exercised patience throughout the ordeal and they weren't really apologetic which was off-putting. We did have a good time and I got the lobster roll but the service was sub-par. This time around, the service was phenomenal. Our waitress was patient, attentive and pretty funny. She engaged with us the whole time and didn't mess up any orders. I only got a salad, which I liked, and our whole table enjoyed their meal. Safe to say this second experience was the better of the two across the board. RH is a great time so if you haven't been, make it a point to go.

I expected much more from a company positioned as a luxury retailer with premium pricing. Two…read morefailed deliveries of the same furniture due to quality control issues should never happen. I ordered two French Contemporary Closed Nightstands from RH. The first delivery arrived in a shipping box with a severely damaged corner that was torn open. Given the obvious condition of the packaging, common sense would have been to inspect the nightstands before they were loaded for delivery. Instead, they arrived with damage, including dented corners, lifted veneer with protective packing foam embedded in the wood, finish damage, and other cosmetic defects. RH replaced the nightstands and assured me the new pieces would be thoroughly inspected before shipment. The second delivery even arrived with orange inspection tape indicating the cartons had been inspected. Despite that, the replacement nightstands still arrived with many of the same issues, including dented corners, manufacturing and finish defects, inconsistent veneer, and cosmetic damage. After two unsuccessful deliveries, the nightstands are now out of stock, leaving me to wait another two to three months for replacements. This delay is entirely the result of repeated quality control failures and has been incredibly frustrating. To RH's credit, Customer Experience acknowledged that the inspection process was not handled properly and admitted that getting the items out quickly was prioritized over ensuring the nightstands had been adequately inspected. They also refunded my $299 handling fee, which I appreciate, although I believe that was the minimum appropriate accommodation given the circumstances. I expected much stronger quality control, better handling procedures, and more consistent execution. Before this experience, I was seriously considering purchasing additional RH furniture for my living room, dining room, and bedrooms. After two failed deliveries, however, I'm no longer confident making that level of investment until RH demonstrates more consistent quality control and delivery standards. I remain hopeful that the replacement nightstands will arrive in the condition they should have from the beginning, but after this experience, my confidence has understandably been shaken.

With all the gyms closed, I was in dire need of a treadmill to maintain my cardio fitness. I wasn't…read moreready to purchase my own treadmill, so Carolina Fitness Rentals offered exactly what I needed...a gym-quality treadmill at much less expense. The guys delivered ahead of schedule, assembled, and I was running just a little bit after. I've enjoyed it every day, and definitely get my cardio fix. My commitment is only 6 months, not the whole cost of a treadmill, and the guys will come and pick it up. It's a fantastic solution for these uncertain times, and confirms whether you should buy your own treadmill or not.

Carolina Fitness did a great on the assembly of my Recumbent Exercise Bike. Efficient and great…read moreservice

If you've never shopped at this store your really missing out on a lot…read moreOf fun and nice items! Most of the employees are knowledgeable of the stores items! Wether hunting, fishing, sports equipment , running shoes or just plain comfortable wearing sneakers they probably have them!

I purchased a Magellan button up shirt for my husband. The tag had a white sticker price tag on it…read morefor $24.99. My husband pulled the sticker off of the tag once he received the shirt from me, and the price that was printed from the manufacturer was only $19.99. So the powers that be at Academy stuck a higher price on the shirt from what the manufacturer had! That is sorry business!!!

Purchased the cable functional trainer from the store, it is exactly what I was looking for. Great…read moreprice and the staff is extremely helpful and co-operative, they helped me from scheduling the smooth pickup till installation. They also have a lot of different equipments and everytime I'm at the store I want to bring all home. Great quality and varieties, absolutely recommend to anyone building a home gym or commercial. MUST TRY.

I showed up to the store on Saturday 3/21 at 2:30, 30 minutes after close. Jorge was still there…read moreand sold me the product I was looking to buy. Thank you!

So it's $12 to skate and they make you sign a waiver regardless of if you're skating or not. You…read morecan request songs, however they will play a county or rock version only. They have a play area a game room and a seating area where you can relax and eat. They sell items and they have a food court. The staff could use some customer service welcoming training. They are not friendly or helpful. They seem really uptight. This made the experience not as fun as it could have been. There's plenty of parking in the parking lot. It seems like they have adult skating nights and plenty of summer events. Overall, this is not the greatest skating rink. On summer day when there's no school in session, it was very much empty. Hope that helps youl Happy skating.

I was planning on hanging out with my 2 friends we are all 16 and don't often go places with our…read moreparents for that reason. One of my white friends who didn't have skates got in without parents or anyone over the age of 21 but when I got up to the front they immediately asked if I had a parent with me I said no and they immediately turned me down and told me I couldn't go I explained that one of my two friends didn't have skates either nor a parent and they let him and they still refused to let me in a I was forced to leave and that same friend is still there and they have said nothing to him yet it's been about 30 minutes since this happened just to clarify the worker at the front was trying her best but who I'm assuming is the manager kept pushing and saying that I couldn't come

The whole staff at the Rea Road location is extremely knowledgeable, helpful and friendly. Racket…read morere-stringing is quick and reliable. Love the shop.

The staff is fully knowledgeable, very personable, service and satisfaction focused. Always have…read morebeen treated very well and am fortunate to have such a great shop in the community. Thanks to all staff.

This store is relatively new. It's in a shared shopping center where there's plenty of parking…read more Upon entering the store is very clean and organized. It's really hard to find a staff to assist you and most of the items are locked up. Had a cold vibe to it. I did not find anything desired, but it seemed like a lot of people were shopping and finding deals. Happy shopping.

Booked their "Lovely February Candle Class" in Blakeney…read more The instructor, Michael, was friendly, helpful, and patient. During the class you'll be able to pick your vessel and choose up to 3 scents for the candle. Choosing the scents was definitely the most tedious/time consuming part especially when trying to mix scents. After mixing the hot wax with the selected scent and pouring into the vessel, it needs to sit ~ 2 hours. Perfect opportunity to walk around the Blakeney Shopping center! They'll also hold the candles so you can pick-up at a later date. Items in the store were 10% off while there for the class. A glass of mimosa was included as well! The class was an hour long and cost $47.00. Would recommend!

My friends and I had a wonderful time at the Waxhaw Candle Company making our own scented candles…read more They give you a wide variety of scents to combine and they teach you some great ideas and complimentary techniques. I loved smelling the scents and combining them to make my own candle. $45 is the cost and the quality candle is excellent. It took us about an hour and we had a reservation. We left the candles to cool and had lunch and then picked them up later on the same day. Awesome experience for friends! The instructor was nice and helpful.