Troy is the absolute best! We had a leak in our irrigation valves, and from the moment he arrived,…read moreI knew we were in good hands. He carefully assessed the situation and immediately knew what needed to be done. He gave us honest options--either replace the internal components to save money or replace the entire units. We decided to replace them, and he did an incredible job.
He rewired everything, cleaned up some of the previous work left behind by the former homeowner, and neatly rewrapped all of the pipes. Everything looks fantastic now, and most importantly--no more leaks!
I also asked Troy about having our chimneys cleaned. He was more than accommodating and came inside to inspect our fireplaces. To my surprise, he didn't charge me and honestly told me they were already clean and didn't need to be serviced. I can't help but wonder how many other companies would have been that honest. That says a lot about his character and the way he does business.
While he was here, he also adjusted our water pressure, took the time to educate us about it, and checked our front irrigation system to make sure everything was working properly. He was incredibly thorough and never made us feel rushed.
What impressed me most, though, was how willing he was to help my elderly mother. While Troy was still working at our house, I went over to my mom's and called him about an issue she was having with her water pressure. Once he finished at my house, he actually drove over to my mom's to take a look and make some adjustments for her. He then came back to my house afterward to adjust my irrigation timer when I remembered one of the irrigation sections was programmed to run twice.
We had him running back and forth between my house and my mom's, and he was an absolute trooper. He never complained, was always friendly, and was genuinely happy to help.
Troy is hardworking, knowledgeable, thorough, honest, and genuinely cares about his customers. You don't come across that combination very often anymore. I will absolutely continue using him for all of our irrigation needs and any future landscape projects, whether it's a waterfall, hardscape, or anything else.
He can truly do it all, and I highly recommend him to anyone looking for someone they can trust!