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    Scott Rene'e, DDS

    1.0 (1 review)

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    14 years ago

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    Roanoke Dental Group and Orthodontics - Looking for a family dentist in Roanoke, TX? You have come to the right spot!

    Roanoke Dental Group and Orthodontics

    3.4(37 reviews)
    0.4 mi

    Everyone was fantastic. From the receptionist to my hygienist, Bri, to Dr. Boelman, they were…read moresuperb. I highly recommend this team!

    My husband and I have been going to Roanoke Dental for a couple of years, but after my most recent…read moreexperience, I feel I need to share this. This office is part of the Smile Generation network, which is a corporate dental group. After what I experienced, it felt very clear that the focus is on revenue, not patient care. To be blunt, I feel like this dental office straight up scammed me. I've never felt that way about a medical provider before, but they told me I needed procedures I didn't actually need and charged me for services I don't believe I truly received. At one of my first visits, they said I needed a "deep cleaning" that cost over $1,000. But a true deep cleaning (scaling and root planing) goes under the gums to remove buildup and bacteria, is usually done in sections, takes longer than a regular cleaning, and requires numbing because it's not comfortable. None of that happened in my case. The appointment was the same length as a regular cleaning, nothing was numbed, and it didn't feel any different. My cousin is a dentist and said that's highly unusual. Looking back, it feels like I was billed for a deep cleaning but only given a standard cleaning. After that, every visit turned into the same conversation about "bone loss," which they used to push a laser treatment almost every time. Based on their explanation, I trusted them and agreed to it repeatedly. The final straw was my most recent appointment. Just three months prior, I had been there for a cleaning and a filling, and at that time they told me everything looked fine and never mentioned needing a deep cleaning. Then suddenly, after they canceled my original appointment without notice and moved it, I rearranged my entire day to come in, only to be told I now needed a $1,200 deep cleaning instead of the regular cleaning I had scheduled. This is now the second time they've tried to charge me for a deep cleaning. When I declined due to time, they canceled my appointment entirely and pushed me out another month. At that point, something felt off, so I got a second opinion from a dentist outside of this network. He showed me everything on camera and told me I have no bone loss and do not need a deep cleaning. He also showed me that a filling Roanoke Dental recently did was done incorrectly and now requires a crown. I emailed Roanoke Dental to cancel and explain my concerns. They never responded. Between being pushed into expensive treatments, being told I had conditions I don't have, inconsistent diagnoses within just three months, and receiving questionable dental work, I have completely lost trust. If you're looking for a dentist, I strongly recommend going somewhere independent. Based on my experience, this felt far more like a sales operation than a healthcare provider.

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    Roanoke Dental Group and Orthodontics - Roanoke Dental Group opened its doors to the Roanoke community in April 2016.

    Roanoke Dental Group opened its doors to the Roanoke community in April 2016.

    Roanoke Dental Group and Orthodontics
    Roanoke Dental Group and Orthodontics

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    Scott Rene'e, DDS - oralsurgeons - Updated May 2026

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