I would give zero stars if I could.
It has been almost three years, and we are still waiting for a headstone that should have been completed long ago.
This is not just a purchase--it is a memorial for a loved one. Instead, we have experienced ongoing delays, poor communication, and a lack of accountability. Despite repeated follow-ups, the situation remains unresolved, and we are left constantly chasing updates with no clear completion in sight.
The lack of urgency and respect for something so important has been deeply frustrating and hurtful for our family.
We are still without the headstone our loved one deserves, and I strongly urge others to confirm clear timelines and do thorough research before proceeding.
Almost three years is unacceptable. Our family deserves better, and our loved one deserves better. read more