I come from a very modest family. When my father recently passed, it was my job to make sure that…read morehe was taken care of. After calling many different places, I found New England Funeral Center. They treated our situation with dignity and overwhelming professionalism. The staff was incredibly helpful with pricing and finding the right fit that honored my father while still working within our budget. To be honest, if I read the reviews of this place, I may have passed. Trust me, the reviews are inaccurate. I would recommend this place to everyone who is willing to listen. A very big thank you again for all of your help New England Funeral Center.

We were looking just for a direct cremation for my brother in law; they were nice enough but…read morereally overpriced. They wanted $4100 for nothing except a direct cremation and a $100 urn. They were somewhat unprofessional; my husband was trying to get through this difficult meeting and they were talking about everything except us; their intern, their problems with the coffee maker, etc. It was an odd experience during a somewhat surreal time in our life.

We have been so impressed with Forastiere in Agawam. We sadly lost two family members in the past…read moreyear and the Forastiere staff supported us compassionately every step of the way. Kind and attentive--from planning the funeral to writing the obituary to assisting our pallbearers and making a video for the calling hours--even called the restaurant to give them a time snd headcount as we left the burial! They thought of everything so we could just have the experience of celebrating the lives of those we loved. Thankuou

From the owner: Our Pre-Planning Services make it easy for you to get your express wishes down in writing, ensuring…read morethat you have the kind of memorial service you truly desire and that your friends and loved ones can have total peace of mind that they are adhering to your wishes. We host Burial Services that convey both the solemnity of the occasion, but also the joy that comes from celebrating the life of a dear loved one. We are happy to attend to all aspects of the service, and we invite our guests to linger as long as they wish, fully enjoying a special and intimate time with friends and family. For those who choose it, we also offer Cremation Services; cremation can be a meaningful way in which many families mark the death of a loved one. We offer services tailored to honor those who are military service members and veterans, as well.

Highly recommended!! I had a family member pass in May. We…read moredecided to go with Neptune for our cremation services. Their prices were reasonable and Teresa was an amazing help. She was very informative and extremely communicative. We spent less than $3k for services including keepsakes. I highly recommend Neptune for end of life services. You can also prepay for end of life preparations in advance.

When my father recently passed, my family was fortunate to have Teresa McCall assigned to us to…read morehelp us make arrangements. She was consistently excellent and provided helpful, timely and thorough communications, She was always pleasant, sensitive, and responsive, typically reaching back out to us minutes after we left a message for her. She took care of all arrangements for our father efficiently and communicated exactly where we were in the process with sensitivity and effectiveness. I recommend Neptune and Teresa very highly!

Inpeace provides a service you hope to never need - but eventually you will. They were fantastic…read morethroughout the entire process - from transparent pricing to continuous updates via text (my preferred form of communication). Despite the circumstances, they were phenomenal to work with.

The unexpected loss of my mother was a grief that I would not wish upon other people. As I was…read morelooking for a cremation service per the request of my mom prior to her passing. I came across Inpeace. The care of the team and also the flexibility made them the ultimate choice that I ended up going with. They have a quick turn around time to have your loved one cremated rather than waiting weeks to get your loved one the rest that they truly need. They were also very flexible with the payment method specially when you need to get the process moving. Any questions I had was answered with confidence or if they did not know, they would look for the answer and get back to me as soon as they were able. If you are going through what I am going through, I highly recommend Inpeace as the premier cremation service without any doubt.

Just finished the wake, funeral, and burial of my dear mother. Her passing was a complete shock to…read moreour family. Sampson Chapel of the Acres provided impeccable funeral services with sincere integrity, compassion and professionalism during this difficult time. Don't quite understand the first review written below in 2015, though, they need basic grammar, punctuation, and spelling lessons in the English language.

We were very disappointed with the service at Sampson's. We felt that they lacked professionalism,…read moreespecially at such a difficult time. When you lose a loved one suddenly you don't really think about shopping around. I wish we would have found the time.

I have used the services of Simple Choices twice now over the last 7 years. Each time, Roy and his…read morestaff have been professional and compassionate. I felt at ease from first contact that my loved one (and I !) would be treated with care and respect. I appreciated the prompt response from the moment I reached out. Without hesitation, I would recommend Simple Choices for end of life arrangements.

I'm a year late writing this review, but it was recently the first anniversary of the death in our…read morefamily and it reminded me that we intended to share our glowing review of Simple Choices but didn't get to it in the months immediately after. At the time, I called around to at least 4-6 different places in the Albany area to understand the cremation options available, at a very stressful time obviously. Roy was BY FAR the most compassionate, patient, responsive, and clear about what to expect. Seriously, you just don't want to deal with the impersonal or callous attitudes that came across in my first phone call with some of the other places that offer cremation services. There wasn't even the smallest hint of anything other than the ideal level of genuine helpfulness from Roy. On top of that the prices were extremely fair, and the environment and decor in the Simple Choices funeral home is very comforting. Looking back, it also feels good to have supported a business & team that is committed to doing the right thing for people at their worst times. They live out ALL the values stated on their website. Oh, and I should also mention just in case anyone's looking for this detail in a review - our family isn't Christian, and Roy was nothing but pure kindness and understanding on adjusting the decor in the funeral home for our small family viewing. Roy & team, from the bottom of our hearts, thank you so much for your excellence at serving us at such a difficult time. If we could leave you a 6 star review we would!

Tanner Wilson at Cremation Society of CT was my primary point of contact when making arrangements…read morefor my mom's cremation. Tanner was extremely professional, courteous and compassionate as he helped me navigate through the arrangements at a very difficult time in my life. He was very prompt in his responses any time I had questions (and I had many!). If you are looking for an affordable cremation service that doesn't compromise on quality or care, I highly recommend Cremation Society of CT.

I had an appointment today to pre plan and pay for my cremation. All of my questions were answered…read morekindly and professionally. I left feeling all of my decisions were met and my family will feel safe that everything will be taken care of respectfully . It makes me feel good to know all my family needs to do is make a phone call and everything will be done the way I requested and all question will be respectfully answered.

Abbey was very efficient and thorough and professional in the handling of my late spouse's…read morecremation as well as locating a plot, ordering a headstone and even formatting a portion of his ashes into an artistic work which will be placed on my desk, so that my spouse will always be by my side. When I had questions, which, I admit, were numerous and often, the staff had prompt answers. Whenever I felt unsure about a certain decision I was about to make, the details were explained to me, allowing me to make the best decision for myself and my spouse. Everything that should be provided by a first-rate service was provided. Abbey Cremation Service was recommended by the caring folks at Middlesex Hospital Hospice Care, and I thank them for it. I was able to arrange for many of the details ahead of time, which does help tremendously in securing the arrangements that best suit your needs. I recommend Abbey for their service, value and professionalism.

This is a terrible company to deal with. They sent my Mother's cremains and the 2 metal urns were…read moreterribly scratched up. Instead of simply offering some sort of reimbursement, Luke basically said it was MY fault and not their crappy wrapping of my loved ones remains. He expected me to mail them all the way back to Connecticut from California. As a retired funeral director this is not the way you should treat a grieving family during one of the worst times of their lives.

Our family worked with Lenny, who was compassionate and understanding. From the first call, Lenny…read morewas so kind and made the process easy. The whole way he told us what to expect and kept the lines of communication open for whatever we needed. Everything went smoothly making our lives easier at a not-so-easy time. Thank you!

Joe Pasternack could not been more understanding and helpful at a very stressful time. We we…read moreattempting to make final arrangements without any knowledge of the area or options. Joe explained everything in detail, was available for all calls, and met with us at our hotel. Everything went as planned with no complications or additional cost. We highly recommend Joe and his business, and are very thankful for his service and honesty.

During one of the hardest times for our family, Comfort Cremation treated us with so much…read morecompassion, patience, and respect. Alex was incredibly understanding, flexible, and responsive throughout the entire process, and he helped make a difficult situation feel a little less overwhelming. They handled my father's arrangements with dignity and care, and we truly appreciated how accommodating they were with our family's needs, cultural considerations, and last-minute changes. Everything was explained clearly, and communication was always kind and professional. Thank you for helping our family honor my dad so thoughtfully. We are very grateful for the support and compassion shown to us during this time.

Made several calls to CC - NONE returned - took our business elsewhere …read more... I didn't wish to be ignored when the call was made to fulfill the contract ...