Abbey was very efficient and thorough and professional in the handling of my late spouse's…read morecremation as well as locating a plot, ordering a headstone and even formatting a portion of his ashes into an artistic work which will be placed on my desk, so that my spouse will always be by my side. When I had questions, which, I admit, were numerous and often, the staff had prompt answers. Whenever I felt unsure about a certain decision I was about to make, the details were explained to me, allowing me to make the best decision for myself and my spouse. Everything that should be provided by a first-rate service was provided. Abbey Cremation Service was recommended by the caring folks at Middlesex Hospital Hospice Care, and I thank them for it. I was able to arrange for many of the details ahead of time, which does help tremendously in securing the arrangements that best suit your needs. I recommend Abbey for their service, value and professionalism.

This is a terrible company to deal with. They sent my Mother's cremains and the 2 metal urns were…read moreterribly scratched up. Instead of simply offering some sort of reimbursement, Luke basically said it was MY fault and not their crappy wrapping of my loved ones remains. He expected me to mail them all the way back to Connecticut from California. As a retired funeral director this is not the way you should treat a grieving family during one of the worst times of their lives.

It was an absolute pleasure being helped by Shoreline Cremation, during such a horribly painful and…read morestressful period! We started with a different funeral home, that was "full-service". However, my beloved family member only wanted a simple cremation and absolutely no funeral. So in general it only costs between $250.00-$500.00 for a basic cremation; however, the average cost is $2,000.00, which isn't unreasonable. Additionally, we found out that Medicaid has a death benefit of $1,800.00 towards cremation. So not only did the initial business not inform us of this, but they were not willing to bill her health insurance. They wanted to charge $7,000.00 to come out of her life insurance only for cremation, and for a brief final viewing just her children, where they offered to place her body on a stretcher with a sheet over her. I felt this would be extremely traumatic for her younger children, and the youngest child, flat out refused to say "goodbye" to her mother, if she had to see her like that. Their mother wanted as little spent on her end of life expenses as possible, so that the bulk of her life insurance would go directly towards her 4 children (1 already in college, and the other going to college next year), as well as, her 3 grandchildren. On a late Sunday evening, Joe one of the co-owners spent hours on the phone helping us navigate an area that was completely foreign and beyond confusing. Without any frustration, other than the way that my family was treated, he invested hours of time & energy, while exhibiting such compassion. He literally provided the much needed hand-holding we needed at this point; even as we were bombarded with a multitude of challenges and time constraints. He literally walked us through step by step!!!! I am forever grateful that my loved-one's body was treated with such dignity, respect, and reverence prior to being cremated; and particularly that her children were providing a brief intimate and beautiful viewing where she was able to be dressed, propped with beautiful pillows, and covered with a lovely blanket, on a lovely but covered table. This gave them a much needed private opportunity to say, "good-bye" to the most important & influential person in each of their lives, while being in a positive and completely non-traumatic setting. Her daughter actually said, "Mom looked beautiful and peaceful, just like she was sleeping". That was exactly what I hoped, for her children's last visual image of their mother; which will stick with them for the rest of their lives! His brother James, the other co-owner, worked with us as well, and he showed such patience & kindness; plus, he was so helpful with addressing the challenges associated with retrieving her body, the significant time limitations that resulted, and he still made it possible to schedule a time that same day for her kids to have a viewing! They only charged $1,800.00 for the cremation, you paid up front, they submit the billing to Medicaid, and once reimbursed, they send you a photo of the check they received and immediately send the money to you. Of course there had to be a credit card issue, as due to the large amount, a freeze was automatically placed on my card. I'm panicking trying to correct everything immediately, but my schedule was jam packed that day. He calmly told me not to even concern myself with paying the bill today; and that tomorrow morning they would run my card again, when the office opened. This immediately relieved me, so I was able to continue with the rest of my day without additional stress. The entire office staff, during every single interaction, was extremely kind, helpful, and showed exemplary professionalism. This is never an easy time, when a loved-one passes, but it is even harder when there is confusion, your needs and requests are not being met, or when experiencing feelings of being taken advantage of in any way, while you are at your most vulnerable. Shoreline Cremation incorporated a sense of morality and ethical beliefs into the manner in which they conduct business. I am so grateful!

Quiet, caring, compassionate, and discreet. James and the entire staff were most helpful at every…read morestep of the way.

I have nothing but positive things to say about my family's experience at Newington Memorial…read morefuneral home. After my father recently passed away, A.J. could not have been more compassionate and helpful while making arrangements with my mother and myself. He took the time to be present at my father's lovely memorial service, held in Jacob's Way at Cedar Hill Cemetery, and my mother truly appreciated the fact that he arranged for a Deacon to perform the service, which was very important to her. I would recommend their services without hesitation, and we have entrusted them with our own pre-arrangements.

During this very sad time they made the process extremely easy, very informative…read more a pleasure to talk to from the first phone call to the meeting to the actual day of service Kept us informed helped us with every detail very friendly The service was beautiful We had no complaints would recommend them very highly I know this family is very grateful for a great job that they did for us Thank you Teixeira family