we had recently had held a service for my mother. and I have to say that we are very impressed, of…read morehow well they arranged everthing for us, making the experience easier and less stressful. Lindsey had gone above and beyond to make everything perfect. I highly recommend !

We had a very good experience working with Drozdal Funeral Home. Everything was tougher and slower…read moreduring covid times but Lindsey had everything well in hand. We had bumps that came up and she took care of them all and tried to make everything as easy and painless as possible for us. Lindsey also took care of contacting the Veterans Administration for all the necessary and related business for our family member. In a difficult time, it was nice to be treated in such considerate and thoughtful manner.

Rarely do I write reviews, but here I must make an exception. Jay and his staff gave us excellent…read moreservice and assistance at the time of our need. Our family member lived in Wilbraham while we live in California. It took only one phone call from me to receive courteous, prompt, and complete service. Our loved one was delivered safely from her last home to the Czelusniaks' care even before we had a chance to complete our cross-country trip to Massachusetts. I am the third generation in our family to have asked for help from the Czelusniak Home -- meaning we have relied on them without disappointment for more than 6 decades. Thank you.

My dad passed away, which is already an incredibly difficult situation, but I live 800 miles away…read moreand was en route even further away before I could make it to my dad. Lenny was a dream to work with. Not only was he incredibly accommodating, but he was kind and empathetic and made the process as seamless as it could have been. I could not recommend Williamsburg Funeral Home and, specifically, Lenny highly enough. Their pricing was transparent, they answered every question that I had, and as previously mentioned, incredibly accommodating. Thank you so much to Lenny and Williamsburg Funeral Home for taking such good care of my dad.

Our family worked with Lenny, who was compassionate and understanding. From the first call, Lenny…read morewas so kind and made the process easy. The whole way he told us what to expect and kept the lines of communication open for whatever we needed. Everything went smoothly making our lives easier at a not-so-easy time. Thank you!

at the worst time a family needs a funeral home that "takes care of every detail". I and my family…read morewere already upset, then add frustration to the equation! Sad to say, the wrong facility was chosen for the services. the details were not "taken care of". they acted like we all knew what we were doing, where we should be at what time, who should sit where... it was awful. Then we realized that the memorial cards hadn't been put out for the wake. next morning they still weren't out, when I asked about them I was told "not sure where he put them" !! the cards didn't get put out until people were leaving the funeral home to go to the cemetary. No limo for the family. One of the staff (one of the owners maybe) acted like she had better things to be doing. She should have been doing them instead because she certainly did nothing to help ease this painful time. there were counter tops that hadn't been cleaned. I could go on but I've said my peace.

I called to get help with getting a death certificate after my family member had been cremated by…read morethem. The owner said I get it from the town. (BTW--he did not give condolences or anything of that nature.) I asked to get on a 3-way call with the town because the town had told me we get it from the funeral home. The owner said "no" twice and proceeded to hang-up on me. These people are in the wrong business!!

Nobody even like to think about dying let alone who they turn to when someone close does. But death…read moreis certain. Sooner or later. That's why you need someone you can trust that's local and and understands your feelings and your needs in times like this. My step dad passed away on a cold winters night in 1995 after a long illness. After a hospice nurse confirmed his death, Douglas Funeral home was the next place we called. Within an hour, in the middle of a cold, snow blown winters night, they came and took dad away. From that point on they were very understanding and patient. They handled everything and were great. I'm really glad they were there.

Bridge Street cemetery is located in a quiet, residential area. It took a few minutes of driving…read morearound the fence to find the driveway. There doesn't seem to be a parking area, but an emptier section in the back you can park in respectfully. You can also drive through, carefully. The road doesn't allow for passing cars. The cemetery was supposedly relocated here from its original location in 1680, so the age of the graves varies wildly. If you appreciate the beauty of a graveyard, you will enjoy a respectful walk through. It is supposed to be haunted - a write up of the legend is available here - https://futuretravel.today/haunted-explorations-bridge-street-cemetery-e6e9b030839f.

It is never easy when a loved one dies. I had never arranged a funeral and I was completely lost…read moreuntil I called Bishop funeral home. This was after I had called several other homes who told me a lot of stuff that I didn't understand this being the first time. I was absolutely amazed at the personal service and professionalism that Victor had to offer. He walked me through everything that I had to do and was there each step of the way. Thank you Bishop Funeral home for making my burden lighter to bear.

We had to bury my grandson in September. I was told Bishop was the only Black-owned funeral home in…read moreWorcester, and with my large multi-ethic family this was important to us. Their willingness to work with us, and the quality of their services was excellent. I would definitely recommend Bishop Funeral Home to others.

I would give zero stars if I could. It has been almost three…read moreyears, and we are still waiting for a headstone that should have been completed long ago. This is not just a purchase--it is a memorial for a loved one. Instead, we have experienced ongoing delays, poor communication, and a lack of accountability. Despite repeated follow-ups, the situation remains unresolved, and we are left constantly chasing updates with no clear completion in sight. The lack of urgency and respect for something so important has been deeply frustrating and hurtful for our family. We are still without the headstone our loved one deserves, and I strongly urge others to confirm clear timelines and do thorough research before proceeding. Almost three years is unacceptable. Our family deserves better, and our loved one deserves better.

From the owner: Our company prides ourselves on customer satisfaction as that is always our goal. We aim to exceed…read moreeach customers expectation, with our experience and expertise, we can guarantee your overall satisfaction as we value each job from punctuality to affordability. Give us a call today & we'll assure you've made the right decision by doing so! We're not happy until you are.