I am so upset and disgusted with Farmers insurance. My husband and I are remodelling our home.. We were at the finishing stages when a water pipe burst. We caught it before things got worst and we did what any homeowner would do. We did the right thing. We called the after hours #. We were connected to a field agent by the name of RICHARD aka RICK DAY #209-604-6643. He came out the next day to argue, criticize and belittle us in the presence of others. We took time off from work to seek help from our Agent, Scott Montez. We keep getting the run around and they're telling us that the problem is now ours since we did the right thing. Although 'the pipe burst' made us aware of the problem. All other existing leaks are now ours since they have not burst yet. WE TURNED THE WATER OFF. "That's where we made the mistake" WE should've just let everything explode/ burst. Because then we would have been covered.
We've had several outside quotes and inspections; Innovations, Roto Rooter, Johnson's Plumbing Company, Reputation Builder's & Handyman Services, A-1 Quality Plumbing & Service Master. All reputable companies. And they all ALL AGREED with us. We should be covered by Farmer's Insurance company. All Individual inspections. WOW!
Shame on us for doing the right thing. We prevented potential harm to someone's life and property and the collapse of the ceiling. We prevented the water heater from rupturing. All our hard work, time and money invested in our home now, ALL seems like for nothing.
In closing Farmer's Insurance company failed us and they will do the same to you. Beware! Do your homework. Don't do business with Farmer's Insurance companies. They will do the same to you. Farmer's Insurance is out to make money, NOT HELP YOU.
Linda in Modesto, CA. read more