Today i walked into the office worried that i was gunna have to pay alot due to my DUI. I couldnt beleive how comfortable i felt after being helped by Betty. She went throughly from company to company doing the best she can for me. We were able to wrap up what seems to me to be the best quote. To conclude, id have to say great customer service by Betty. She really did prove to me that customer satifaction and experince at times may need to go the extra mile (she sure sid that) Thank you Betty i am deffinetly gunna be comming back and refer my family and friends. read more

Jesse Loya helped me so much! He was kind and patient with me and even helped me charge my phone when it was at 4%. He went above and beyond to help me and was super knowledgeable. I'm going to him whenever I need help again. Thank you Jesse! read more

Love saving money and these guys did so, thank you Chris for helping me in the process. Cost-u-less is blessed to have a good person working for them. Once again Thank you for the savings read more

I totally love this place so convenient and customer service is on key!! My agent was Katherine Riley Tobar and she made getting insurance painless and quick ! I would absolutely send friends and family to this business.. read more

I was extremely nervous walking into the office but was very warmly greeted by Angie and from that point forward, the experience was amazing. She was very accommodating and found me a better policy than what I came in expecting. It was such a fantastic experience I forgot I was signing up for insurance. And my policy is very accommodating to my financial situation; overall this is a fantastic office to walk into! Thank you very much Angie for your professionalism and kindness, you run an amazing office and you're great at what you do! read more

Save your self the hassle and do not come here! I've reached out for weeks to get my refund. No one gets back to me or they just hang up. A few weeks ago my dad added me to his policy I was given a quote then when I go to check the paper work it was a complete different amount but the agent Jesse Loya had already charged my husband card over $300. I let him know that the numbers were different he said oh no not sure what happen yeah right. We then proceeded to only add myself and my truck and not my husband and the car as well. He then charged my car a second time with $200 and something. He stated he would submit a refund for the $300 which was fine weeks went by I never got my refund I call to get a hold of him he has blocked me I then searched up his info and found he worked at this location I call the girl tells me let me see if he's busy then comes back and says or he's not in today. Fishy first red flag called the next day I was given another run around by another gentleman there. Days later I was finally able to get a hold of him but he submitted a refund to accounting for $50! Not the amount we had previously agreed on. Today I call no one can get a hold of him I get told he doesn't work there and I ask for a supervisor or manager they said they couldn't get me to one. I'm not usually a hard client as I work in the healthcare industry and know how this can be and my customers are priority but this is unacceptable. DO NOT COME HERE OR CALL HERE! They will be nice and convincing to win comisión but once something goes wrong your blocked! read more

I was very disappointed when it was all said and done. I went in to the Burney St office because unbeknownst to me my GEICO Ins. had been canceled because of non payment. (I thought I was on auto pay and apparently I wasn't.) so I needed coverage pronto. So I went to Cost u less for help. Insure me. Now with GEICO I was only paying $86. a month. Now I'm paying $166. a month! And Cost U Less charged me over $400. for their service fee. The agent couldn't tell me the new insurance name, said it would be in the mail. The Documents I received had the name of an insurance co. I'd never heard of and the auto pay on my bank statement was a completely different name! A couple days later another insurance co. took out some more money after just a couple days, then the next payment was took out by yet another co. When I went back to Cost you less the agent told me in so many words that it was my problem and I had to contact these companies myself. I'm just wondering what the $400 service fee I paid them was for it they're not gonna help me. This is not cost you less. This is cost u more beware. I've paid over $1200 for insurance on my car since Dec 22 to Mar. 13th. I wished I looked on better business bureau first. read more

Katy is the perfect example of a great and honest agent. She is patient and efficient in her work. I highly recommend Katy as she helped me on a very frustrating policy situation. read more

Yvonne was an amazing help. She's super straight forward if you guys come here. If you need something quick and fast come here for liability, since full coverage is sky rocketing. They also send everything to the DMV for you, so definitely come here. read more

Krystal Natale is the best got my s22 within minutes and super friendly service from her. Also yvonne is great as well i recommend them when looking for insurance and or a sr22. read more

I called to make some changes to our policy and Sonja actually found us a policy with better coverage and less premium. Thank you for looking out for us and giving us great service. read more

This place is professional.They give you personal one on one courteous attention. COME TO THIS LOCATION ONLY ! THE TURLOCK LOCATION SUCKS ! The staff will go to the finish line with you to find the right policy to suit your needs. Check my other reviews because I tell it like it is and don't play with feelings! I have had such a happy experience here with making my payments and experience people that make sure that you are satisfied. I would recommend this agency to anyone who is looking for quality service and no attitude. Bilingual is not an issue here and the friendly and knowledgeable staff acknowledge you as soon as you walk through the door. See me at https://goo.gl/AQM9xo read more

Cost-U-Less Insurance - Home & Rental Insurance Near Me - Modesto, California

Joao "Carlos" Vieira was great he helped me pick the best option for my car insurance. He was extremely helpful and very friendly I recommend this company and this associate for future people who are looking for the best car insurance. It really did save my a lot of time and money in comparison to the insurance I had before! Thank you so much for your kindness Carlos. good work! read more

very dissatisfied with the broker fee they charged me $325 just to write my policy that is ridiculous.

I love the fact that I can com here and they are willing to help.. I didn't get that in the bay. The anger Sonia is patience with everything very sweet and helpful!!.. I love coming to this branch read more

Gabriel Munoz- He helped me in very short time, took care of my sitution, did everything with phone, helpful, kindful and knows his job. Thank you again buddy read more

Had the sales manager Joao Vieira help my mother out with insurance, awesome customer service from this guy with an awesome rate.

So I went to get a smog and saw Cost U Less insurance. I walked on in, and the friendly staff literally saved me around 400.00 a year ,right there on the spot. No appointments, and tbh I wasn't even thinking about trading up my insurance, but how do you not when they offer to save you so much? Thank you, Staff! read more

Suburb customer service and best rates in town! If you need insurance you have to go here and you MUST ask for Carlos! Awesome guy!

Been with them for years now...I recently sold one of my cars and was very pissed off to find out they wouldn't remove it over the phone and we had to come into the office and pay a$20 fee to do so...I've spent A LOT of money and never made a claim...I thought professionalism and customer care were a right given to me by choosing them as my insurance provider..very chicken shit to charge for changes to your policy..especially for a removal..I guess they felt they needed a bit more money out of me...I will be finding new insurance soon..hope they don't charge me 20 to tell them to f off..lol read more

I had one of the best experiences ever!! I was iffy about coming, but Betty definitely gave me what I call red carpet treatment and was beyond professional with exceptional customer service. Go see Betty for all your insurance needs, you won't regret it!! read more

I'm giving Carlos Viera a 5 star review. Originally I had someone else quote me and start the process but I was missing a few things so the next day I called to finish the process and I wanted to talk to the girl who I spoke to first but luckily Carlos picked up the call and he quickly picked up where me and the previous broker left off and he made everything sound so clear and found me AFFORDABLE car insurance which I was very satisfied and surprised with the monthly price. And on top of it all it came with roadside assistance lol. Definitely had good luck with Carlos read more

Cost-U-less always a help when on a budget Shout out to josh for being such a big help read more

This is the worst place on earth, the customer service here is garbage, it is a joke. I dread ever having to walk in this office again. You get what you pay for. They always seem to charge extra for who knows what, they started a new policy for me, with out canceling my previous policy, which I was under the impression had been taken care of. The old account went in to collections while I was paying on the new account. When I called to get it corrected I got the run around that the associate that helped me no longer worked there. It was horrible. Complete garbage! read more

Gabriel was very helpful in finding me an insurance policy I could afford & cover my car. He was also patient in waiting for the rest of my documents to make sure I got coverage the same day I got my new car. read more

Had a friend recommend me to cost u less insurance and he doesn't even own a vehicle!! He had walked past it a few times and he had heard that I was in need of insurance for my car. So I walked inside and a gentleman named Vinicio Soto had greeted me at the door. He was very helpful in getting me the best deal for insurance and he was a very easy person to speak with. So after finding the right insurance company he set me up for low easy monthly payments I can afford without breaking the bank. He should get a raise for all the time and effort he put into our search for the right insurance and for that I'm very grateful. Thanks for workers like him to help us customers!! read more

Was super stressed out about finding new insurance after my last company's coverage was complete shit and I wasn't satisfied at all. Carlos the branch manager from cost u less was super friendly, knowledgeable and courteous throughout the entire process and made sure all my questions were answered and the whole thing was extremely quick and easy. I had been searching for over a month with no luck so to get everything taken care of within thirty minutes was just amazing!!! Thank you so much again Carlos for all your awesome help and customer service!!! I drive for a living so having current insurance is a must and you made a very stressful situation quick easy and enjoyable. read more

I had a great experience buying insurance at Cost u Less on Burney St in Modesto. Carlos Vieira was great!! He eased my mind with his knowledge, kindness and abilities to find the perfect insurance that fit my budget. The people there gave such a friendly atmosphere. My experience was awesome. Ask for Carlos...the best!! read more

I've been with Cost-U-Less for over 13 years. They are always friendly and the rates are great. Carlos and Monique were amazing this most recent visit. Very convenient across from the DMV and next to a smog shop! read more

These people are so friendly and helpful. Sarah helped me this time. Last time the manager and another awesome chic helped me. Their customer service is superb. I am so grateful for this place. Twice they went out of their way and brought me paperwork to sign at my work. Since I was working 11 hr shifts. Thank you so much read more

I search about 6 different insurance company's trying to find the best quote. Each insurance company wanted over 270-300$ per month because I'm a young driver and I HAD to have full coverage on my brand new car. I was losing hope then I met with Sara, she found me a quote that blew my mind. She was patient, funny and easy to talk to. Without her I would be paying twice the amount. I HIGHLY recommend coming here and scheduling an appointment with her! read more

Worst place ever been waiting here for half an hour. One girl just got up and left instead of helping the ppl in front of me can't wait to cancel my service with them read more

My husband and I went to Cost-U-Less Insurance Center to get auto insurance for our Honda Accord. When we got there we were greeted immediately and were helped right away. The broker that helped us was so helpful and explained every single item with us in detail. He made it so easy and made us feel very comfortable and confident with our decisions on picking the right policy to fit our needs. Not only did he find us the right policy, he also found us a great deal. Super low monthly installments and a great policy! The brokers name is Lyvi D. So, and I recommend him to anyone. We left very pleased with our new policy and are glad that we came to Cost-U-Less Insurance Center. read more

Nashynda Brandon was by far the most friendly and helpful representative that I've met. She was so helpful in every aspect. Thanks for all your help!!!! read more

Had to come in this morning to transfer my insurance and Betty welcomed me she is very personable and friendly I would recommend anybody that come in to go straight to Betty she will have you feeling like you are two best friends talking very welcoming read more

Betty is so helpful! She turned a very frustrating situation with my current insurance company into a plus. She helped me cancel and even though I switched to a more expensive company, her customer service completely relieved me from the nightmare I was going through. Customer service is a plus, very professional, personable and understanding. I usually dread dealing with insurance but Betty took good care of me! Thank you again Betty! read more

Do not go here. What they do is give you an awesome rate in the beginning. Take you through the whole process. Meanwhile, you're feeling good that you're about to have insurance, then all of a sudden, out of nowhere, they hit you with a huge broker fee. Mine was almost $400. I didn't know of any other places so i paid it. The thing that really bothered me though was how blatantly dishonest this place is. I dont know who controls or manages the transactions with customers in this office by the modesto DMV, but its despicable how they go about business. I was told initially that i could make payments until i pay off the broker fee. So i decided to take that route. When this incident happened I still had quite a bit left to pay off in payments. So, I walked into the office and made another payment. I made a $40 payment because it was what i could afford at the time. These people had the audacity to charge the rest of the balance to my debit card--we're talking hundreds, not a few bucks here-- and in turn they sent me back the $40 dollar payment i made in check form. All without asking me or talking to me first, literally behind my back. Who does that? Who charges a customer a high balance without consulting with them first? I was informed that i could pay it in payments.There was a reason why i was making payments. Who approves business to be done in this way? Oh yeah, that's right, cost u less by the DMV in modesto does. I'll update my review with the name of my broker a little later. Despicable. I don't want to hear anything from cost u less, its dishonest and despicable business practices. read more

Betty Avila was very helpful and very professional .Great service she answer all my questions

What an amazing experience! Alexandra, is acknowledgeable, understanding, and patient. She definitely has her clients best interest in mind, and she helped me through the SR-22 process so that my husband can drive again. Thank you!! read more

Ask for Anthony very helpful quick and professional. Helped me find a lower rate and made sure I had everything possible to get me the best deal n as fast as possible. read more