I've been having my dental work done here every 3 months for the past 2 years. Good experience with…read morethe staff and my cleanings have been as expected. I have been totally pleased with my experience.

Had serious issue with my jaw after cleaning. Called several times Had one checkup after. Told to…read morecall if issue continue.. several calls no response. Made report with my insurance company, Texas Dental Association, and the ADA. Two months, same issue!!

We're in the middle of a very expensive transaction. Not sure we can go forward. The Denton is…read moreawesome the people are great but unless you have $50k+ and messed up teeth you're probably not going to be able to go through with procedures.

New to the area and Timberlake Dental is very upfront and honest people. Made the transition to a…read morenew dentist very smooth. Detailed in every description and willing to answer any questions you may have. The front desk lady is super personable and on my second checkup even gave recommendations to questions I had about the area last time I was in. Just goes to show they truly care about people more than just for business.

Cleaning of my 4 on one lowers and 6 on one upper dentures is never straight forward operation -…read more Dr Nick was awesome! I will definitely go back to him again. Support and office staff all very nice and professional. Job well done... Very satisfied.

Despite good detail dental work, I stopped coming to this facility years ago because AFTER paying…read moremy bill in full of $5000. (Crown work) according to their "dental treatment plan" they said I owed an additional amount. I found it odd because I had paid everything already out of pocket. Fast forward, recently my new dentist was out on maternity leave. I was at a time crunch. Therefore, i returned to Denton Smiles and saw Dr. Tran again. They supplied me with a complete and detailed "treatment plan" including x-rays. Again it was several thousand dollars. I'm a senior citizen living on a small fixed retirement pension, but am serious and responsible about paying my debts even if I use credit cards. Again this time I paid punctually 2 large payments over a few thousand. Again, after a month of having paid my bill (treatment plan") and dental work was completed, mysteriously i was billed an additional $200. dollars. Now every week i receive a harassing text of owing $200. I have called, I politely emailed and texted. But no answer or response. I requested a meeting with their accounts manager to show them a copy of their treatment plan and the payments I made that paid it in full. No response not even out of courtesy! Total I paid this practice $10,000 ! All to Denton Smiles. Their behavior can put responsible paying patients with good credit into a debt collection agency that ruins their credit! CAUTION: This facility does not keep their word nor respects their own treatment plans and bills they provide to patients. Even when you pay in full out of pocket and clarify insurance doesn't cover it (which they already know) they'll look for a reason to bill you a month or two AFTER you've already paid your bill in full. These are deceptive practices squeezing additional money out of responsible patients and worse ruining one's good credit. Months later, I am still waiting for the appointment to settle the matter.

Absolutely love the staff from the reception to the dentist. Bianca (the hygienist) , no comparison…read moreshe was amazing! Attentive, very thorough and quick

Booked appointments for myself and my daughter (2) they took me back to my room and did the whole…read morerun around X-rays and what not. Brought in a doctor before cleaning my teeth? Was told I would need a deep clean by the doctor without them even attempting a cleaning which is what I booked the appointment as. They didn't even put my daughter in a chair or even get a look inside her mouth so they changed her visit to a "happy visit" then said they don't usually see them until they are three (could have told me that before allowing the appointment) so instead of $150 it would be $125. I paid $398 total and then was told it would be an additional $87 total get my teeth cleaned. Complete scam!!!! They shouldn't have even charged for my daughter's visit since they didn't even see her. I didn't get a teeth cleaning and all they offered was a refund of $175. Will never go back their system is completely broken. Everywhere else they clean your teeth and then have the doctor come in and check things out. Had that been the case maybe I would have rescheduled for an additional cleaning appointment. Worst process and terrible business strategy. All they care about is money. If they don't see two year olds I should have been made aware at check in not after I paid $150 for her visit.

Lack of quality care. During my visit on Wednesday, the dentist was training another student, a…read moreDDS, and I heard him say that in 2019, tooth 32 was marked by Dr. _____ to be watched. I immediately note 2019 ???? I've been going to Vanilla DDS regularly since 2015. During my visit on Wednesday, he showed me a big dark cavity at the base of my tooth, then he said the good news. No root canal needed. However, it does need a crown as the solution. I've been telling them for years that I've had a bad taste in my mouth, and they said nothing about the cavity they knew was growing on tooth 32 since 2019. They left that decaying tooth in the back of my mouth until it needed a $900 crown instead of a $50 filling. I've also had other major work done with them. Not a word. Stay away! Unethical at the minimum, evil at most. I literally don't know what to say. No, I have to add this to my list of ways to avoid being taken advantage of.

Friendly. Attentive. Genuine. Wholesome. Exactly the kind of place you want to go for years on end.read more

Great, friendly service from all. I've been going to them for over 5 years and I highly recommend…read morethem.Ive had a last minute problem with my tooth and they helped me out. Great quality of teeth cleaning, and care.

I moved to Denton the summer of 2023 and searched for a dentist. Dr Berger was highly rated. He is…read morethe best dentist I've ever had. And both of his dental hygienist's are also the best! Office is staff is awesome. wish I could give a 6-star rating!

I love Dr. Pomerance and his office. Staff is always punctual, professional, and friendly. Dr…read more Pomerance is excellent. 10/10 highly recommend him to anyone

Everyone on the staff was very friendly and efficient. I saw Dr. Mangum for the first time and he…read morewas very knowledgeable and kind. Excellent!

i have been going to this dental clinic for 5 years and the staff is always extremely friendly and…read moreprofessional. my hygienist Cristina is encouraging and keen to my pain sensitivities, which makes it more than just a bearable trip, it's something i actually look forward to! thank you so much denton family dental clinic for taking care of me and my dental health!

Great team. Making an impant for me . Excellent work fri everyone to teeth clening and fitting the…read moreimplant.

just visited my daughter at May -2025 She is dental doctor in Atlanta ,Georgia she is very busy…read moreand let ours doing cleaning when back to Northlake TX and Jun-04-2025 join dental plan from Today Dental after X-ray Doctor tell my wife need deep cleaning with 384 annual fee additional charge 660 and 95 perio maintenance, same day we going to Mint dentistry in Denton TX only doing maintenance cleaning 100 charge with freedom plan 199 annual fee

This place is a fucking joke I come in to get a root canal simple procedure all it is a tooth…read morepulling and the staff aren't even present , you simply can't make this up like where are you there's snow outside and ice on the road if the staff wasn't going to be working why even come in to open and not just stay closed.

I had two crowns removed due to one being cracked and one having a cavity underneath. The dentist…read morehurt me bad. I left with more pain than when I went. I have a hole under my tongue that hurt so bad I could not eat. I went back the next day and he said it was caused by a bur from his tool. No apology, just said I don't need antibiotics. It's been two weeks and the sore is almost gone. Just waiting for my permanent crowns to come in. Scared to go back. Hope he doesn't hurt me again.

Don't go here they seem very willing and friendly but actually do horrible work they don't stand…read morebehind to correct their mistakes. I have had periodontal treatments covered thru their membership fees for about 4 yrs now. Every time I went they found more crap to fix even though I was getting treatments q 4 months. They put in 2 crowns and on one they left a ridge that caused me to grind my teeth a lot . I went to new dentist and she fixed their mistake and my jaw pain went away . They said that's why my fillings were falling out. They turn it around on you saying it's ur fault for grinding ur teeth. The last 2 fillings I replaced this past yr weren't agreed on by 2 dentist I saw there. These people are not putting ur best interest over their desire to make more money. I should have never gone to these people. Friendly doesn't trump not knowing what they're doing. I loved them a lot at first until I realized they made a big mess in my mouth. Towards the end when I complained about my night guard not fitting properly they said oh it fits like it should. Oh that's why it kept falling out and causing me frequent headaches from not being able to sleep from my teeth not fitting together properly. The last 2 fillings I got the female dentist got the composite on my other teeth. Do not trust them to keep their word.