It was my daughter 1st time going to eye doctor and she's 5. She doesn't understand well the…read morequestion and the doctor immediately said she needs glasses. She can see perfectly fine

My boyfriend kind of laughs that I go all the way to Little Village for my vision needs but…read morehonestly Vista Eye Center is the best service I have used in a very long time. In the past I've gone to America's Best in Niles and the Michigan Avenue Rosin Eyecare. Let's just say, for various reasons, I got bad vibes from both businesses. The thing I hated the most was my prescription always seemed to be incorrect and the contact fitting was consistently very uncomfortable. The doc at Vista Eye Center is so thorough with the exam and fittings. The staff seems genuinely nice and upbeat. I don't feel like they hate me because my prescription is so crazy and complicated and have to come in multiple times for a follow up. The office is small, not ever too busy and has a sort of hip yet down-to-earth ambiance, if that makes any sense. 5 stars woo!

Randy and his staff are AMAZING. Made it the best experience for me. I usually hate going to the…read moreeye doctor, but this was easy and fast. The staff made SURE I loved my pair of glasses and even found me a cheaper pair. They truly care! Would recommend to everyone who needs an eye doctor

Since my cataract surgery, I can't be outside in the Sun without my Sunglasses. A few weeks ago…read morethey fell out of my pocket and I accidentally broke them in half. Since I'm not in Chicago, I began to panic...I shipped them back to Dr. Shira and within a week she was able to place the lenses in a new frame and return them to me. It's not just the outstanding service, the excellent inventory and the value...Dr. Shira truly cares about her patients with integrity and courtesy.

Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!

My last exam and order was at a national chain, so I figured I'd support local businesses and…read moresplurge to get a pair I really liked. Got an exam and ordered a pair 02/21. Was told it would be a few days and they may arrive by the end of the week. Didn't hear back the next week, didn't hear back the following week. After calling, I was told my order would be ready 03/07. Picked up my glasses and as soon as I got them home and cleaned, I realized there was a pinpoint dot in the coating on one lens. Came back to drop them off to be repaired on 03/09. Was told they'd be repaired in a few days. Called 03/16 and was told they'd call me back. Called 03/17 after not hearing from them and was told that "maybe they'd be ready by the end of the week". I did everything right. I went to a local business, I spent almost $500, I called every step of the way to remind them. I got FAR better service at a chain and it was free. Last time I ordered glasses I spent nothing out of pocket and they arrived in a week and a half. It's been almost a month, I paid $500, and I still don't have my glasses. And no one who works here returns phonecalls. Don't patronize this shop. The service is worse than a chain and in the four times I've had to visit the store, no one has been in it. Small wonder.

This is the worst practice I've been to and I've had glasses or contacts for 25 years and many…read moreoptometrists. The first thing the optometrist says to me, even before asking my name, looking at my file, or doing an exam is if I want to try daily contacts. This is not based on anything medical. He says they're much better and they only cost 30% more than monthly which I currently use. Well he can't do simple math because I found out later that they are actually 300% more- even with rebates and insurance. The lenses on the equipment are dirty and cloudy which makes the eye exam harder to do. They ask me if I want to try daily's. I said sure why not I'll try them. And they will not give me a prescription until I try them. Well it's nice but not enough for me to pay over $800 a year for contacts. I request a written prescription so I can buy my regular contacts online where it is half the price. They send over a prescription for a specific brand of daily contacts. I say no I want monthly. They say they can't give me a prescription for monthlies unless I try them. What?! They never told me this when giving me the sample. I didn't know I was committing to getting daily contacts when they handed me 5 days worth of lenses. They insist and say other optometrists don't care as much about their customers which is BULLSHIT. So I have to go in AGAIN and get the sample. After a few weeks, I request a prescription for monthlies. They send me the daily prescription again!! So I ask them again- please send me a monthly prescription. They do send one but it is again BRAND SPECIFIC to B&L. I didn't realize that until I tried to order myself new contacts online and it was denied. Because I tried to buy a different brand of monthly contacts that I prefer and know very well after using contacts for over 20 years. So how many calls and visits does it take to get the single prescription I need? With all of my previous optometrists- it was one simple email after my eye exam. None of them have tried to sell me super expensive, brand specific daily contacts. BEWARE OF THIS UNETHICAL AND INCOMPETENT PRACTICE.

Very helpful and efficient. Well organized office, super competent optometrist (my new glasses…read moreare great) and Dr Goldstick is both kind and competent. Highly recommended for care and ease of booking.

This is a review of the office management and not Dr. Goldsrick. Dr. Goldstick completed 2 cataract…read moreremoval surgeries as expected and is a successful surgeon. Goldstick's office manager contacted us 3 times to tell us to write a check or pay cash for procedures BCBS had paid for- months ago paid for. The office manager's demand was so suspect that me and my husband double checked to see if this was a scam, and it was the sketch office manager demanding 10k for procedures that were paid for by BCBS and what ever small co-pay we paid. A shame a good surgeon has an office like this.

I'm only giving three stars because while the experience wasn't great, the front desk staff were…read moresuper friendly and helpful. I was getting my eyes checked and the doctor (can't remember her name) kept asking me to apply to the place in the future and kept asking about my current job which I found to be very unprofessional especially for someone who works in the healthcare industry.

Probably the best EVER experience I've had at an eye care facility. Dr. Riccardi is absolutely…read morehilarious and kind and made my appointment so pleasurable. She is super thorough and explained everything I needed to know. I'm so so so satisfied. Definitely check them out!

I can't recommend Pat and Tammy here. They are kind, experienced, and caring. You'll receive…read moreexcellent service from people that really know what they're doing. A very good local gem of an eye clinic that I highly recommend you check out.

Individualized, excellent care from an independent provider rather than a chain. I have a…read morechallenging refraction, and the lenses I got from New Vision are the best I've had in years. I'm thrilled to be able to see well again, and I felt listened to and cared for throughout the process. Highly recommend.

I had a bad experience today 07/02/23 with rescheduling as they honored two missed appointments at…read morethe expense of those who came on time for their appointments! I had a 12:15 pm appointment and came 22 minutes earlier and the receptionist told me that I'll get in if the noon appointment will not show up. after 12 o'clock a person came and apologized for missing his 11 o'clock appointment and they took him right away. After 15 minutes another lady who missed her appointment was taken before me. i was surprised that those who missed their appointments were honored at the expense of those who came on time! I understand the business is there to make money and believe those who missed their appointments would have waited longer than those who came on time and the business would still have made money. This is the last time I would go to this facility for my eye exam since they have no respect for time.

She was wonderful. It was my first time seeing an eye doctor and She made me feel at ease. I had a…read morebunch of questions that she answered and was very patient. Her prices are also very reasonable compared to other places. I do believe you need a Costco card to see her but that could be worth it for people. I had heard of a lady who $950 on glasses downtime only to find out they were $250 at Costco. I paid a lot less than that so maybe she got some fancy ones.