Small but nice credit union. Friendly and efficient tellers. Small town feel.read more

Nice hometown bank. Friendly and knowledgeable employees. They've got branches also, making them…read morehandier. Only problem is they don't offer pay back of ATM fees...

First Federal is a great hometown bank. Todd and his staff are extremely friendly and…read moreknowledgeable. You are not just a number at First Federal. You are treated like a neighbor and friend. I highly recommend First Federal!!

BEWARE OF THIS AGENT! My rates were repeatedly increased throughout my 6+ claim-free years with…read morethis office. When I finally decided to shop rates, I was able to save $1,800 / year on my auto policies and $800 / year on my homeowners & got lower deductible & higher coverage. I sent an email to the agent's office to cancel my auto policies and was told they were unable to cancel my policies without a copy of my declarations page. Per State Farm policy, a declarations page is only needed for back-dated cancellations. I informed Jennifer at this office that I was not requesting a back-dated cancellation. I sent a total of FIVE emails requesting forward-dated cancellations. When I finally called the office to confirm my cancellation, the girl answering the phone refused to give her name & said everyone in the office was at lunch, but someone would call me back. I had to waste 25 minutes on the phone with corporate to actually get my policies cancelled.

I got locked out of my car after 7:00 pm... I called my agent and I had a tow truck within 10…read moreminutes.... this does NOT happen with AAA. He explained my coverages when I signed up in terms that I could understand.... not just legal mumbo jumbo. WOULD RECOMMEND TO EVERYONE!!!! Simple, easy, quick.... and very knowledgeable! If you don't know what your insurance coverage is/means you NEED to call him..... one oversight is all it takes for an accident to ruin you financially for the next 10 years!!!

Super polite and everything was explained clearly without misunderstandings. All my questions were…read moreanswered. Fantastic service!

I used to get loans at this location for the past 4 years but now I guess under new management all…read moreworkers there except for "Maria" who was the only decent, nice and respectful person i was able to talk there this place as became the worst location. I am glad I was able to payoff my debt there so I don't have to deal and hear about the (Reminder payments) phone calls 3 times a day every day specially now in this time with COVID 19 knowing how many people lost there jobs including my self they were not near to understand the situation and all they were good at saying was: " we understand but we need you to cough up with your payment now" I not saying to forgive a payment but at least be more consider about what everyone it's going trough and find some other words" to use when you need to ask for a payment. Maybe another change of management will be great for this location!!

Good rates on credit cards! Savings acct. rates are decent. Customer service is also good, open by…read morephone in late hours as well.

So glad they put a Navy Federal in the STL area. Would love to see more locations around the area…read more This branch is clean and the staff are friendly. There's a rep at a kiosk as soon as you come in the door ready to assist you with getting signed in to speak with the financial services representatives. There are only 3 bank tellers but the lines move quickly. There are two walk-up atms outside. The parking lot is small and easily gets congested. This is a smaller branch so seating inside is limited. I would suggest only brining people in that need to be present.

I've had insurance with Staci for several years. I've been very happy with the service she's…read moreprovided. She's a real professional.

Three generations of our family have insured through this agency (not always through Dave - he's…read morenot that old!) No matter which agent or office staff has helped us we have never been mistreated. A couple of years ago we were told that State Farm's rates in our area are higher than other companies, but we didn't care - whether they're higher or not, we won't take a chance on less than the excellent level of service our family has always had from the Raetz agency.

These are the individuals who handle Gramma's life insurance policy. There was a mix up in the…read morereceipt of her payment, even though the bank had the cashed check, the insurance company did not show her account paid up to date. I spoke with Leo at the agency, he works with Mr Heckert and was more than helpful in the situation. I brought in a copy of the cashed check and within 2 working days they had the problem resolved and the money was posted to her account. Very friendly and very professional is how I would describe and the other staff I spoke with. I would definitely refer anyone seeking life insurance or financial advice to speak with Leo.