Stay AWAY from Scott Brown. I can't say the entire staff is horrible, but they lack appropriate qualifications to be a rental property. When we first went with them to look at their apartments, they showed us a great 1 bed 1 bath that we loved. When we said we'd take it right away, they told us it had already been leased. Then I asked if there were any more with a washer and dryer built in, and they said they had one. When Jonathan King took us there, I was surprised to see there was in fact no washer and dryer. He instead said that they were out of apartments with a washer and dryer included, and this was one with hook ups, and that it was the last one with hook ups as well. My husband and I being in desperate need of a place to move in, and not wanting to use the local laundromat, took it. In the first week we moved we noticed issues, water was leaking from the place above through the light bulb in our utility closet (fixed fairly quickly but still scary), and they had not sufficiently cleaned and replaced all things when we had moved in. The one time we were late on rent, we overpaid because we weren't sure what the late fees were. When we looked up our account, we found that they had created new late fees to find a way to take our money from us so we wouldn't have a credit in our account. This issue was fixed, but it took me at least 3 phone calls and visits to get it corrected. Also, our property is a 6 apartment complex near UNT that doesn't have bike racks, so I had to lock my bike to a tree. One day, I came outside and that tree was gone - so was my bike. This was not a skinny little baby tree. I contacted maintenance about it several times and they never got back to me. Maybe a bike thief really believed cutting down a tree to it's very bottom was worth it - but it looked like a professional job and there were no remains of the tree, so I doubt it. Finally, I went in person to turn in our 60 day move out notice (earlier than 60 days) and got them to give me a photo copy of it. Over a month later, a guy comes to our door telling us that SBP has asked him to go collect forms from everyone at multiple properties, and that many people told him the same thing as us - they turned theirs in a long time ago. The other day, we found a notice in our mailbox that SBP had contacted the Post Office and told them our property was VACANT and took our names off the mailbox - I am expecting my diploma in the mail this week so that was terrifying, so I have contacted the post office and SBP about this. Finally, they promised us that by November we'd be able to pay rent without a fee online. That has never happened. Stay far, far, far away from them. read more