MAJOR SECURITY FLAWS!!! While it was easy to rent and set up an account, the positive experience…read moreends there. Note that when you rent from them, the facility is not fully fenced in, so anyone can pull up on the road up front and walk around the side of the gate to gain entry to the site. The units that are plastic cubes are easily pried open, which apparently happened to the one I rented. It had been 2-3 months since I had last been there so when I arrived yesterday expecting to grab a couple of items, I found my unit broken into, robbed and the door propped shut with a stick. I can't believe no one from this company even bothered to let me know that my unit was clearly opened/tampered with. Does anyone even come inspect the premises here??? Apparently not. Any other storage place that doesn't have an on site attendant, will at least have someone come and walk the grounds every day or two. If Elizabeth City Self Storage did that, they would have noticed the unlatched door with a tree limb leaned up against it holding it closed. It had clearly been a while since this happened because animals had time to build nests amongst the remaining belongings that thieves and other tenants didn't bother to help themselves to. Kids had also been in there and played - leaving toys and soda bottles. Whatever/whoever was in the unit also urinated all over most of what was left behind which just added insult to injury. I tried to call and got their overseas call center. I emailed and got no response. If you're a day late on the rent you'll get calls, texts, and emails constantly, but if your unit gets broken into and you want to cancel your lease or file an insurance claim, you won't hear anything back. Learn from my loss. There are plenty of other FULLY FENCED IN, secure storage places in Elizabeth City. Rent from one of those.

DO NOT RENT FROM THEM!!! I am heartbroken to say that my…read morestorage unit at Elizabeth City Storage is completely covered in mold, and everything I stored there is ruined. Despite using DampRid throughout the unit to manage moisture, there was significant condensation that led to extensive damage. Many of my items were collectibles and sentimental pieces from my grandfather, who has passed away. I've sat at my storage unit crying over all the memories lost, appliances, my diplomas, collectible books, couches, mattresses, pictures of my husband with his father who has passed away--everything is gone. Losing these cherished belongings has been devastating, as they meant the world to me. Additionally, I have been trying to reach out to the owners regarding this issue for over a week, but they have been completely unresponsive to my numerous phone calls. This lack of communication is incredibly unprofessional and shows a complete disregard for their customers' concerns. Not to mention, they've increased the rent multiple times over the past year, which adds insult to injury given the circumstances. To the owners, this may seem like just another storage unit with lost property, but for me, this was my entire life. I trusted you with my most cherished possessions, and now, I have nothing but heartbreak and loss. I highly suggest anyone renting from this unit IMMEDIATELY go check their units to make sure that this hasn't happened to them. I strongly encourage anyone considering this facility to THINK TWICE. The lack of professionalism and customer care has left me with nothing but regret. I guess the only plus side to this entire situation is that they are right down the street from the dump, so at least we can conveniently get rid of all the ruined belongings.

Isaiah Jones was extremely polite and helpful with my call today. He assisted me promptly and…read moreprofessionally as I only had a few minutes of my break at work to call. He is a prime reason I will continue to utilize min price storage.

I have been using the Mini-Price Storage at VB Blvd, near Rosemont Rd, for several years. They are…read morealways so professional and helpful. The units are clean and I feel very safe going in and out of there. Whatever I need they happily provide. They were especially accommodating when I had to store furniture upon the death of family member. The front office is always courteous. And I spoke with Michael on the phone today who was very helpful. I highly recommend.

This is a very nice storage facility! The costs for the first few months is what sold me. Customer…read moreservice is great. Security is great too! The only downside is after the promotional period the storage rates go up. I have the smallest unit and I currently pay 135/month. For me that's a lot but at least I know my things are safe and won't get damaged. Definitely a great choice but I look forward to move out date to save money in this crazy economy lol. Not at fault to the storage. Everyone's prices are high but at least this one follows through on quality!

As a first time customer for one year I would say RUN from here! The contract is rigged with all…read morekinds of late payment catches, customer service is horrible, some is stealing in this company, hold time is outrageous when deal with customer service. I can't wait to be done with this company. Thank goodness for management, I hope they fix the problem. I'm having a lawyer look over the fine print now. Good luck dealing with this company!