This place is actually horrendous. I ordered or at least tried to order a lavender matcha then I had to wait at the window for, at minimum, 10 minutes for them to come out with the exact opposite of what I ordered. Mind you they had to confirm my order twice and still proceeds to get it wrong. Like how hard is it to make a matcha? The final straw was when they legit gave me a small cup filled to the brim with ice, milk, cinnamon, and no flavor. read more

They had me repeat my order like five times and then had me pull up to the window and then tell them my order and when I told him my order, they continued to get everything wrong and then when I asked for the chocolate chip cookies, they were just rude it was pretty obvious that the staff working tonight had no idea what they were doing. read more

Great coffee and great service, the staff is always friendly. This place has becoming my coffee go-to in the morning.

Stopped in this morning for a drink. I got a Green iced tea with raspberry sweetener and my daughter got a blended turtle latte. I like scooters and appreciate there are drive things ones and sit down ones. This is a sit down location and though very busy this morning.... all staff were very polite and very fast. Much appreciated. read more

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This specific location, their team is always so friendly. Love that they have actual places for working or hanging out also!

Terrible customer service started cussing at me The girls there working also said that we looked homeless read more

Scooter's Coffee - Kicked us out for just trying to order water - Coffee & Tea Near Me - Omaha, Nebraska

scooters is not my favorite place to go for coffee but the smoothies are always amazing!! when i arrived at this scooter's location i was greeted by a very friendly staff. Maddie specifically was very outgoing and helpful. i was disappointed to hear that they got rid of the piña colada smoothie flavor, but maddie was quick to recommend another flavor/ drink option! i will definitely be coming back to this location!! amazing, quick, enjoyable service! read more

My favorite scooters in Omaha! Yes, that is a big statement but it is so true. What makes it so special you ask? The staff. Each and every person I have interacted with from the owner, John, to my barista has always made my morning. They are so pleasant and make me smile. It is the best way to start the day. I will go out of my way even during the weekend to come to this Scooters because others just aren't the same! I recommend the vegetarian burrito with salsa and the iced caramelicious with an extra shot of espresso and soy milk! That is my go to order! read more

I've worked at a Scooters before so I know how I like my drink and Caden did a great job. He had excellent customer service skills while I ordered my drink. He was so cheery and happy which is what Scooters is all about. The employees all seemed to enjoy what they were doing and it just seemed like a good environment. If I need another Reese's shake I will be back to this location! read more

I've came to this Scooter's a few times to help me survive nursing school. I spend 8 or more hours making sure to make multiple purchases throughout that duration. The Barista's are all great. They provide exemplary customer service. For instance I was having trouble concentrating with the volume of the music and although i felt embarrassed i asked if the music to be turned down a bit and they obliged without making me feel terrible. And of course the drinks are always consistently delicious. My favorite is a Blended Caramelicious add protein. read more

I'm in no rush to return. Coffee was good but worthy of no special commendation, as well as a little pricey. Service was scattered and slightly inattentive (looked like a bunch of kids) and cream was not readily available for the coffee. Fast, free wi-fi and plenty of seating. Seems like a place the locals love. read more

Scooter's Coffee - Main sitting room. - Coffee & Tea Near Me - Omaha, Nebraska

I cannot recommend this place enough! They are wonderful. I will go out of my way to be late to work any day as long as I can get my coffee from here. I always use the drive through, which is speedy even when there are quite a few cars in line. The customer service is by far the best I have received compared to any "fast food" place. The staff is always incredibly nice and chipper, but not in a way that is annoying before your morning coffee, but rather in a great start to your day way. My drink of choice is a mocha, hot or iced, and their double chocolate chip muffins are SO GOOD. read more

The window men are overly fake and call me things like sunshine and sweetheart - I'm not a fan. I love to make friends with the window person but the conversation is so insincere it's laughable. I also can't figure out why this store charges .20 more for a carmalicious than other stores do in the area (Gretna and Elkhorn)?? Coffee is good but I avoid this location for these reasons. read more

The owner is so nice, and all the baristas are very experienced or extremely well trained. They also really care about the customer experience! The drinks are made with proper technique, AND in a timely manner. The atmosphere combined with the kindness of the baristas makes this one of my favorite Omaha coffee houses. If you want your drink made perfectly every time, this location is worth trying. read more

John is so nice!!! I've always had such a pleasant experience at this scooters! The employees are super great and the drinks are always amazing as well! I recommend a Kit-Kay blender if you're looking for something sweet, or just a regular latte if you're looking for caffeine! read more

Scooter's Coffee - Coffee & Tea Near Me - Omaha, Nebraska

This Scooter's has a nice, large cafe area, but I don't think it's ver well managed. My husband always gets the fruit smoothies, and the ones he gets from this Scooter's are much lower quality than at many of the others. They never blend them long enough, so you get big chunks of ice clogging your straw. We went once on a summer day, and they were out of ice. Bad planning on managements part, and why can't they send someone to the store 30 seconds away to get more ice??? I'm sure they lost a lot of business that day. Today my medium latte was made with too much foam, so I basically paid for a medium and got a small. read more

Scooter's Coffee - Before I had even taken a drink. - Coffee & Tea Near Me - Omaha, Nebraska

I got what I needed in the end but felt very unorganized one girl had her mask only half way on. Another worker had no uniform or mask at all. And after I finally check out and get my card back there was no "bye" "thank you" or "have a nice day" just silence so I just guessed we were done grabbed my thing and left. Very awkward experience but admittedly could of been worse. read more

I go there everyday and where they excel is their customer service. They call me by name, greet me with a smile, and bring me my "small, dark with cream" without me even asking. It's rare to find consistent service of this nature, and I look forward to each visit. Seth, Ray, Bailey, Sammy, Ren... best Barista's in town. read more

Scooters is one of my favorite things about living in Omaha! They're flavored coffee is like nowhere I have ever been! They have a wide selection and even have almond milk! The cookies are great as well! This location in particular has incredible service! read more

I really think this is the best Scooter's in the metro! My sister had a drink from here the other day and was astounded at how much better it was than her neighborhood Scooters in Lincoln. They never make the blended coffees so that you end up slurping ice the last half of the drink... and hey, that counts for a lot in the coffee house world. :) read more

I've never been to a business where I feel apart of their family. John, the owner is such a bright, vibrant and kind person. I can't wait to see him every morning because I know he'll start my morning off right, with a smile. They are always accurate with my order and go above and beyond any expectations. All of the staff are just good hearted people. They work hard and it shows. Thank you guys for being so amazing. Truly. read more

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Love this spot. The owner is awesome and passionate about helping others. His team is amazing and a great reflection of his leadership. Great ambience and artwork! I love having meetings at this location and visit often. Thank you for all you do! John your shop is an example to all others! read more

Comfortable, fast and friendly with good coffee. Also has a nice selection of smoothies and pastries with an outdoor patio to enjoy them on.

Love this place. John is personable, friendly, and very conscientious. He hires top notch people and won't forget your name. Business people like John are what make Omaha a big small town, not a small big city. Walking through the door is like being a regular at a little watering hole in Boston..."Norm!!" read more

great service every day! jeremiah is the best barista i've ever seen! he does such work and is very nice to customers 10/10 WILL visit again. read more

By far hands-down best scooters in Omaha! You feel at home when you are in their establishment. They will remember your drink if you are a regular and help you figure out what to order if you're new. Scooters on 180th and Q St. is taking barista to a new level. Stop in and see for you self. read more