Made an appointment to this salon(?) with Kim. Beyond disappointed. I got there and immediately she…read morestarts asking if I want a full highlight..yes I say thats what I booked with owner. She messes with my hair and looks at her watch and then says I don't know if I have enough time for all that. What? Ok, I said maybe I'll just go somewhere else? No she says I'll do my best. YES I should've left but I didn't. So she proceeds to bounce me back and forth from the sink to the chair adding bleach then toner then shampoo & rinsed, repeat toner and then oh no she's messed up the top, let's try again! I went in telling this woman I want cool, white no ash, no oranges, no yellows, no browns, no gray. So she lets me sit while her other two clients come in and she proceeds with them! All the while their salon dog hops up on my lap. Not a fan of small dogs, but I had a lab so it wasn't a big deal I just found that odd. So if you're allergic or afraid of dogs you might want to pass on this salon(?). Anyways long story short and 6 hours later I walked out with the same hair color as when I came in only shorter and completely fried! To be honest when I was looking at it before I left, it was bad but the color didn't seem horrendous in their lighting. But when I got outside to my car, OMG When i arrived home my husband asked if I changed my mind on the color? I cried.... y'all be the judge I am posting pics! I've covered my face as I'm extremely embarrassed! AVOID THIS PLACE!!!! I will be turning them into the DPOR! Now I have to wait at least 3 months to have someone try and fix my multi colored hair that has split ends, and is uneven. I called and talked with the owner Becky, all she kept saying was come back in for her to look at it. This is after I sent her several pics of my hair outside in the daylight. She was no help whatsoever. What are you going to do to fix my hair lady? Nothing. You can't put more product in it at this point! So Kim fried my hair and Urban Escapes basically stole $200 of my money! PATHETIC!!!

I was super excited about finding this place - with it being so close to me. I walked into the…read moresalon to introduce myself explaining, that I recently moved into the area from Los Angeles and was looking for a stylist. I asked if anyone was taking new clients- and all the stylist just stared at me. Finally one coldly said "there is a card right there," and pointed, then turned back around as if it was too much of a bother to hand me a card, or even talk to me. A couple of weeks later I tried calling several times to see if I could make an appointment and left a couple of voicemails, sadly I never received a call back. I thought with it being a small business they would want clientele.. but I guess not. Super disappointed. Not sure of if the owner is aware of how her employees are treating people.

I just had one of the best massages I have ever had!!…read moreFabulous technician, on time, comfortable and I only had to wait one day for an appointment!!!

Very nice visit & great massage. Relaxing & peaceful location/shop. Highly recommend!read more

Very awesome place to tan!! I used to be a membership at the other chain tanning place and I get…read moresuch a better tan here than the other place. Sessions are soo reasonable and the lotions always have a great price. Jessica is amazing! Very clean beds as well!!

From the owner: No Sun? No Problem. Don't let unpredictable weather rain on…read moreyour parade. Rain, clouds and low temperatures can be a drag when you're trying to tan. Well, at Key West Tan, the sun is always shining. You'll never have to wait for that perfect sunny day again. Stop by our conveniently located facility today and enjoy our state-of-the-art tanning equipment, fast and friendly service and competitive prices. Session Packages and Memberships are available..all at affordable prices. Offering Australian Gold, California Tan, Designer Skin, and Swedish Beauty Tanning products. A locally owned and operated salon..

The prices here are average for a tanning salon in the area, although they do frequently have good…read morespecials. As of the posting of this review, if you have never been you can get a free spray tan one time Sunday-Wednesday only. What I give it five stars for is the staff. They are very helpful and nice and never make you feel like you're being a hassle. It's completely opposite of how the previous owners and employees treated their customers, which was so bad that even after it switched to STC I did not go for a very long time because of repeat bad experiences with the former Tan N Time staff. Great job!

Super friendly staff and wait times are much shorter at this location. I left the Chester location…read moreafter dealing with unprofessional staff and how unclean it is there and I can tell you that this location is a breath of fresh air!

I've known Blakeley for YEARS. I was a customer at the Colonial Heights location before it was…read morebought out and went to her Hopewell location until I transferred to Northers VA. She and her husband are good people and very honest with premium equipment and first class service. I recommend their business to everyone and wish they had a location up in NOVA. Take care guys. I'll stop in the next time I'm in town, Kip

My tanning experience with Tan'n Time was wonderful. The girls knew what they were talking about…read moreand helped me pick a package that worked for me. They knew about the products they were selling as well. The salon looked very clean. I will recommend this salon to anyone I know.