I've had a great experience with Milan Laser Hair Removal! The nurses are always attentive,…read morefriendly, and make sure I'm comfortable throughout each appointment. Scheduling is easy and convenient, which makes fitting appointments into a busy schedule so much simpler. The office manager is also wonderful--very accommodating, helpful, and always willing to work with me when needed. Overall, the staff is amazing, and I highly recommend Milan!

From consultation to first treatment, my experience at Milan has been exceptional. The staff is…read morevery professional and knowledgeable, making you feel comfortable through the entire process. I'd recommend getting any laser treatments here over anywhere else!

I was not comfortable with the owner. Lots of attitude and what are her qualifications? I decided…read moreto switch to a doctor's office, where it is cheaper and the technician is kind and professional. I should have listened to my friend, who took her daughter in for a consultation, and the daughter told her she didn't want this woman working on her. Check out the doctors' offices in the area instead.

I went for resurfacing to this place about a month back and the procedure left dark marks on my…read moreskin. I did go for a free consultation with Elena (the lady who performs the procedure) and she assured me that my skin will look much better and showed me some before and after pictures of her work and it seemed like she knew what she was talking about. She assured me that in the 7 years that she has been performing these procedures, she has never had anyone have a problem with her various treatments! I went back to see her today (a month after the resurfacing since I was told that's the time it takes for the skin to heal) but Elena was not only unapologetic she wants me to pay her for fixing the dark marks on my skin. I should have read the disclaimer they had me sign. I just believed everything she said during and after the consultation. Today she told me that I'm the first person in 7 years who is not happy with the result. Sounds hard to believe! I wouldn't recommend this place at all!

I have to give 5 stars to this business. I find it unique in its ability to provide me…read morepersonalized treatments that are prepared at the time of treatment. I have a lot of allergies to skin care and Diane was very careful what products she used. I was very impressed with the peptide peel I tried. It left my skin glowing and tight. A big upside is the experience is completely private as there were no other clients waiting while I was there, so I felt I had all the time I needed. The Micro-Needling for anti-aging is by far my preferred treatment. The services she offers are at a price point lower than I have found so I don't mind multiple services!

From the owner: My passion is providing advanced aesthetic anti-aging and acne scar revision treatments at…read moreattractive price points. Additionally, I have advanced training to treat those clients who have compromised skin as an unintended result of Anti-Cancer Therapies. The satisfaction of my clients is my priority and I love the delight on their beautiful faces when they see the treatment results. Services include Micro-Needling, Peptide, Enzyme and Acid Peels, Light Heat Therapy, Radio Frequency Skin Tightening and more.

Less than 48 hours after mani/pedi - 2 of my nails have lost the paint, the 1st one I have no idea…read morewhere it went...the 2nd one, I looked down and it had started peeling (half way removed) smh. I spent $120 at White Rose yesterday and tipped $30 - for nail polish that's literally lifting off. I've been traveling in a car for the past 4 hours - so no handwashing/lotion...nothing. Just peeling nail polish. I called White Rose and talked to an older lady who offered for me to come in and have them fixed. Unfortunately I'm already at JFK airport to fly home. I asked if they'd sent me a $5/$10 gift card to compensate for the peeling nails (that I could give to a relative in the 607....something to show that White Rose cared) - the older woman said there's no refunds and since they don't have proof of the peeling nail polish, there's nothing they can do Buyer beware - if you're local you may need to make a 2nd trip for peeling nails. Also..a note about the "spa" atmosphere - it's not "spa" like relaxing with soft music playing. It's "spa" in name only. There's wires all over the mani/pedi room fighting for wall/outlet space, the mani chairs are old and beat, the pedi chairs have trays but one of ours was dirt), and you can hear everyone chatting all throughout the building in other rooms...overall it's not relaxing. Hadn't planned on leaving a review until interacting with the older woman receptionist and feeling like I threw $150 into the river

I visited this spa for the first time this past weekend. I was able to easily make an appointment…read moreonline and was given my first choice of requested appointment times. I was called the night before to confirm the appointment and was advised of their policies at that time. When I arrived the next day, I was warmly greeted by the receptionist. She gave me paperwork to complete and offered me a beverage. The spa itself was pretty and appeared clean. They have a lot of different products on display for sale. I was there for a spa pedicure that day and Abbey was my nail tech. I was taken to a pedicure room in the back. I was the only client in there, which was nice for me. I had the room to myself. It was dimly lit and the vibe was relaxing. Abbey was delightful! She showed me the available polishes and took her time to explain the different kinds to me. I was then allowed to soak in silence for about ten minutes. It was great! She really took her time. It was painless and my feet look and feel great. The mask and lotions applied left my skin feeling baby soft. And the top coat she used is pretty incredible. The polish is so shiny! It looks like gel but it isn't. The overall appointment lasted approximately 75 minutes. This cost more than the average strip mall pedi but it is definitely worth it!! This felt luxurious. I look forward to being a regular of Abbey's and also exploring other services offered by White Rose.

The receptionists!! I husband had an illness and the ER wanted him to follow up with his primary…read more We called to make an appointment as my husband was not getting better. He received a call and told to come in the office 8/17 at 10:10 am. He also called later in the day to confirm he had the correct time. We arrived at 9:50 am and was told he had an appointment in November and it is August!!! They did not have his 8/17 appointment written down and was told he never confirmed it!!! She was EXTREMELY rude. This office really leaves much to be desired.

The professionals at the front desk and those who call you with results need to receive client…read moreservice training. They do excel at rudeness and condescension.! Went there feeling very sick, and sent for lab work. Week later get a call by a "professional" above that it was a "virus," and can be treated with over the counter medication. Follow up with a "primary care" physician., etc. Essentially still ill,, but I now have useless information delivered in an obnoxious tone. I guess they have too many patients, and too little empathy.

Everything was excellent. I recommend strongly timing pressure. Everything was great. I'm gonna…read morecome back and do it again quality

Andrea is amazing. Very personable, professional, and treats her clients with respect and care.read more

Do not get laser hair removal here, it is both over priced and needlessly painful. Previously back…read morehome I was getting lasering on my face and neck for $40 per treatment. There was slight to no pain, it was over in 1-2 mins and any inflammation disappeared by the end of the day. It was gorgeous, clean, and knowledgeable while this looked like somewhere I'd get a regretful back tattoo. On the topic of tattoos, I have plenty, on my arms, back, collar bone, and not a single one of those compared to the pain I felt here. As a matter of fact even breaking my leg or toe and walking / running on them was more bearable than this. The only pain worse than this was when my appendix ruptured. Regardless I sucked it up, and dealt with the pain (and smell of my burned face which is a uniquely awful and disgusting smell btw). There was apparently no way to turn down the Candella settings or she simply didn't care. When I finished there was definitely a moment of shock on her face, perhaps at the fact that I looked like I'd had acid poured on my skin. She sprayed some sunscreen on (which burned and also not a single spray spf is FDA approved in the United States because they mostly don't offer full or completely needed spf coverage). I paid and was sent on my merry way. It cost $215.00 not including tip... $215.00 for the worst pain imaginable. The best part, is this is simply the precursor to the fact that now 5 days later my face is STILL erupting in red, swollen cystic acne and burns, with no signs of slowing down. I'm Asian, so I also know my skin if it does ever heal will be covered in dark marks / spots (post inflammatory hyper pigmentation) that I will then have to spend $100's-$1000's of dollars to get rid of either through more treatments OR topical products. Every other Derm and Esthi I have talked to / facetimed to show the now lunar landscape that is my face has an audible gasp and cringe. I used to have good skin, my job involves me being on camera, and now my face is so screwed up I have barely left my house in 5 days, and am embarrassed to be around any other human being. As someone who had previously gotten FIVE rounds of laser and never had a problem, this is a particularly awful experience, and now I am forced to deal with intense pain, and semi-permanent scarring. Do Not Get Laser here, I promise you the pain is not worth it, at all. PS: I'd just like to throw in stop trying to sell people the coffee scrub too, the claims made about it on the website aren't even scientifically or biologically possible... No activated charcoal does not "make your pores smaller" (that's actually physically impossible!) nor does it "suck out dirt or toxins" re: There is "little to no" evidence to substantiate the claims skincare companies are making, according to a July 2019 article by researchers at the University of Miami. Beyond that, they write, the use of activated charcoal in skincare products is unregulated. Because these products don't claim to treat or cure a diagnosable medical condition, the FDA isn't forced to regulate what goes in them or how else they advertise themselves. - https://www.sciencedirect.com/science/article/pii/S0738081X19301361 Further claiming it can help cellulite is also a BS claim, the only scientifically proven procedures involve lasers, liposuctions, or cryofreezing application. "No over-the-counter remedy has been shown to be effective in treating cellulite. That includes creams marketed to cure cellulite that have ingredients such as caffeine, antioxidants and herbal supplements," -- Dr. Dawn Davis, Dermatology, Mayo Clinic, Rochester, Minnesota Maybe I'm the idiot for not doing my due diligence, and reading reviews vs seeing a website chockfull of pseudo science, but either way I cannot express emphatically enough how horrible this experience has been. If you have scars (which if you go here you most likely will) a scrub wont fix your face, at least not the coffee scrub in a plastic bag. Alpha Hydroxy, Beta Hydroxy, or Poly Hydroxy acids, Vitamin C, or topical Retinoids are your best bet.

Absolutely Fantastic place! When you walk inside the cozy salon, you instantly feel like you are…read moreno longer in Ithaca but some swanky city. The decor is modern and adorable, the staff is super warm and friendly, and there are always some healthy snacks and tea/coffee. Rachel is the absolute best! She is friendly, does a great job, and makes you feel very comfortable. I have gone to other salons in other cities as well and Proper Puss is my favorite and a much needed addition in Ithaca. Prices are reasonable and comparable to those in other areas and the staff is very fair.