We had a gutter issue and called on Savage & Sons to take a look. Dan came out the same day,…read moreassessed the problem, and a practical solution. He completed the work on the spot and as it was a 15 minute fix he refused any payment. Rare to find someone as responsive, knowledgeable, and personable.

see my prior message from 7 years ago. At that time this company left us no choice but to take the…read morematter to small claims court as they never came back to do the work we contracted with them to do (remove & replace plywood on roof prior to doing new roofing job) and they never fixed the parts of the new roofing their employees did and, they admitted the roofing was not done right by their employees, so the Court issued a JUDGMENT in our favor against this company which remains active on Court records for 20 years.

A home is one of the most important thought after investments a single person family or business…read morecan have. In order to protect that investment you need a high quality roof with a solid warranty and great customer service to back up that commitment for years to come. Thank you Ron from the Rochester branch for providing great customer service and completion of my new worry free roof from Stellar Roofing. A. 5 Star. Jim

Thank you Chris (sales), Antonio (project manager) and Maria (foreman). You made the whole process…read moreseamless. I appreciate the communication and attention to detail. Minor concerns addressed with immediate resolution. Highly recommend Stellar and this crew.

LIARS, CHEATS, and THIEFS. Job looks good for about 6 months and then the cheap material that was…read moreused falls apart. To date no response from them.

These guys are absolutely incredible. Hired them a few years ago to do a complicated full bathroom…read moreremodel, which turned out beyond our wildest dreams. Had them back for a second bathroom and basement refinish after flooding. Have referred them multiple times. You will NOT be disappointed. They are a rare find. They are the type of guys you instantly become friends with because of their great personalities. You will NEVER find better contractors!!

Okay, So, Representative Kenny, gave me an estimate for silicone coating on a flat / sloped…read more'rubber' roof on my home. 4 weeks or so later when schedule permitted a tech came out at 8:00am as promised, he called first to alert - remind me he was on his way; He took pictures of the before, during and after of the work he did. Some patch work was required, did that, roof joints were cleaned and sealed, then the whole roof was sealed. Good for 5 to 7 years, all at the agreed on price. Could not be happier with the professionalism of the tech, the work performed, etc. Sales/Assessment Rep, was good, fair evaluation, reasonable price, no wild absurd claims or up sell approach. Just gave me what I wanted and needed. Over very good job and fine folks to speak with, will call them again for my next home project when needed. What more could a home owner expect?

I wanted to let everyone know what a fantastic job this company did for us…read more These awesome men replaced the fences in our HOA community. They did a great job in extreme heat. I rate this company an 11 out of 10. Thank you very much!! Warm regards, Jules and Terry G

I'm one of the victims of the hail storm in July 2024. I hired Kaptein contracting to do my roof…read moreand my siding. I could not be more happy with the professionalism and the quality of work along with the price which couple together was such an easy project. I was stressed out at first, but John and Nick helped me through this transition and bring me in off the ledge and assured me it will be OK My house looks absolutely beautiful and maybe I'm biased but it's the most beautiful house on the street Thank you for everything that you've done to make this an actual delightful experience Highly recommend

They came highly recommended and didn't disappoint. We bought a house and were lied to about the…read moreage of the roof. Turned out our "newer 30 year" roof would be lucky to make it through one more winter. John and his crew came in and tore out three layers of shingles and a heap of rotten wood, put in a perfect roof, a ridge vent, new vents and even took down the old Dish dish in about a day for a very fair price then cleaned up impeccably. Nice guy too. Highly recommend!

He did an excellent job on my Mother's roof!! I would highly recommend him for your roofing needs…read more Professional staff and response time was outstanding. Y. Johnson Rochester, NY

Rochester Pro Roofing recently replaced our homes roof. They did a fantastic job before the long…read morewinter we had. I want to shout out the fact that they came this spring to do a final clean up to ensure that our yard was free and clear from the tear off. Thank you Rochester Pro roofing a truly wonderful experience

Shout out for great service…read more Our roof was damaged back in April when a huge tree branch landed on it and made a huge hole that flooded our kitchen. I called Allstate immediately and did everything they wanted. They agreed on three of the five estimates we got and told us to choose one. ROCHESTER PRO ROOFING not only had a competitive bid, but said they would handle Allstate who was giving us a hard time. Vladimir and his crew have been nothing but pleasant and accommodating through this whole process, even though Allstate refused to give us anything toward the repair, unless we agree to only replace the area with the hole for $211.64. Long story short, we got a loan and had our roof replaced today. Vladimir and his crew arrived at 7 am this morning and tore off two layers of roof and replaced it. They were here until 8 pm and left us a new roof and a spotless work area. I cannot recommend them more. If you need a new roof, give them a call.

We hired this company to paint the trim, door frames, and front door of my house. The owner makes…read morepromises he does not intend to keep. He does not train or supervise his crew. A two day job was left incomplete on the 3rd full day. They brought minor children to the job site the first two days. There is oil based primer on a 60 year old oak threshold. There is primer on my slate floor. They destroyed 5 out of 10 solar lights. While painting the eaves they dripped paint on the roof shingles and the deck. They dripped primer on a runner. None of them knew how to cut in so there is paint on the brick, windows. It's a whole mess. They left a dozen drink containers strewn about the yard. They had to be asked to clean up the paint scrapings. They put a ladder through my screen and it was about the only thing they fixed. I hired this company to give my husband a break after two hard summers of selling my dads house and moving him here from out of state. We work 100 hours a week, have a 7th grader, and take care of my very sick dad. This cost us money we couldn't afford to lose on a job my husband has to complete in some areas and clean up in others. Owner promised Wednesday he would PERSONALLY be here today to supervise the necessary corrections and blew us off. Sent someone else entirely. We begged him to make it right and he treated us like punks.

We bought a groupon from them last year and it took them forever to come out and clean our gutters,…read more They said they would be out "within a week" to do the job and never did. Then we had to call THEM to see what happened. When they finally came out, they left a mess on our siding and deck and didn't do a good job on the gutters. We still had clogged portions. I would never use this company again.