I walked in after 10 am for an oil change on a Saturday and noticed there was only one worker. He…read moredid come in to greet me and warned it may be an hour before he could start on me and I told him it was fine. About 30 minutes later more workers came in and one of them walked up to me and asked for my key. There was no discussion of what type of oil change (ex. synthetic, etc) or pricing. Approximately 10 minutes later he asked for all my info (name, address, phone#, email) and gave a price-indicating they were finished with the oil change. I asked if the Yelp check-in coupon could be used, but he stated they already changed the oil with all synthetic and the coupon was for half-and-half. I didn't feel he was being rude in any way, I just wish there was more dialog and that I had a choice. Overall, it was a decent straight-no chaser experience.

Very friendly staff. They got my car right in and were done with the oil change in less than 40…read moreminutes. Prices are competitive for the type of oil I needed. No attempts to upsell or con me into unnecessary repairs. I've been burned by a couple shops in the area with outright lies about my vehicle to upcharge me. I'll return to this location.

What a great experience: I finally found a place I can trust that cares about perfection in the…read morework done to my vehicle (I actually got to watch them work and communicate with each other during tasks and I was impressed), that cares about true customer satisfaction and relationship that can lead to lifelong collaborations that make the entire journey of truck modification and "accessorizing" more enjoyable, and that does its best for fair prices... As a fabricator/welder/engineer, I usually do all work myself; Unfortunately, I got hurt before this installation, which, oddly, turned out to be fortunate because, all of the meticulous attention to detail and perfection I always give, I found that and more in the staff at Diversified Off-Road - Upon my first communications with Seth, I could tell this place puts their customer's satisfaction first. Seth and I laid out a plan for the parts I had already ordered, my wife and I dropped off our vehicle and parts the same week to Seth and Kim (Kim is great also), and we got to observe some of the work being done. My wife got to be the first of us to drive the truck, and she had a smile on her face the entire way from Ohio back into Michigan: We are extremely pleased with our experience and the quality of work done - I was just under the truck all day yesterday doing rust prevention with my POR-15 products; I was looking at their work close-up, and, perfect, I couldn't be happier... Installing lifts and all of the other modifications are challenging and the parts cost quite a bit. Diversified Truck-Auto & Off-Road IS the best balance. As a business, I look at the years they have been providing quality work, and we need them to survive and thrive as they provide a livelihood for their staff, and they help to build our community; so when they are looking at the balance of work, they are doing their best on pricing, timing, and complete satisfaction (I can see that in the future plans we are discussing for Retrax Eq and a Bed-Slide, among other work). I had been inquiring with numerous other shops in the area and was planning to go to Integrity in Oklahoma believe it or not, until I found this shop so much closer to home. Diversified satisfied every single detail and desire I had for my installation.

Took my vehicle in and bill was 500+ dollars more than quoted ..No transmission problems when i…read moretook it in and there was one leaving ,never again,fool me once

I was looking to by a new car, and was helped by Eric N. I had purchased a car from him the…read moreprevious year, and I was so please with his and Yark's service, that I went back. Eric and the Yark team were able to give me a great trade-in value for my previous purchase, and I was able to get into a vehicle that better suited my needs, and stay within budget. Even though I purchased a new Dodge, he was able to work with the staff at the other dealership to make sure the transaction was smooth and pleasant. I highly recommend Eric and the Yark team if you're looking to purchase a new or used vehicle. I will be going back to see him in the future.

Do not take your car here for service. Customer service here is very rude and disrespectful. Very…read morehorrible experience!

The staff here is incredibly friendly and trustworthy. They did a fantastic job with my oil change…read moreand didn't try to pressure me into any unnecessary upsells or hidden fees. It's hard to find an auto shop this honest and dependable. Highly recommend!

Had them do some custom work on my Subaru. Everyone was friendly up front, but they damaged the…read moretailpipe on my exhaust system they were installing. I told them I would pay full price but I just wanted them to admit what they did, and they just wouldn't. They're100% of fault there's no doubt about it yet they wouldn't admit it. Shady and immoral. Use it your own risk I wouldn't anymore.

Great guys very upfront about options and pricing. Had Suspension system replaced and fixed a fuel…read moreleak repaired in no time. Thank you!

Dropped my Jeep Cherokee off to get muffler work done. Picked it up 3 days later and it was in…read moreflames 2 hours after picking it up. Ended up being totaled. Avoid this place at all costs.

Coming in from out of town on my way to Des Moines, "troubling" doesn't begin to describe my worry…read morewhen I saw the check engine light go off about 20 miles outside of Toledo. Spent the night in a local hotel and called Toledo Auto Care the next morning to set up an appointment the next day. Turned out it was just some dirty oil that needed changing. The mechanic showed me the brakes and let me know that they were going to need changing sometime in the near future, but it wasn't anywhere close to the in-your-face sales pitch that some auto shops give you. I left Toledo Auto Care with a healthy care and a healthier state of mind. They treat their customers right here, and if I'm in the area again this will be my number one choice for any car repairs.

I DO NOT RECOMMEND Toledo Auto and Tire !!!!!!!!!!!! I took…read moremy Audi to this shop to have the spark plugs changed before a road trip, and they assured me they could handle the job without hesitation. Unfortunately, about a month later, my car stopped turning over. I took it to another shop to have it diagnosed, and I was shocked to find out that Toledo Auto and Tire shop had installed Chrysler spark plugs in my Audi. That could have potentially caused serious issues if I hadn't caught it when I did. If they didn't have the correct parts, they should have been upfront about it instead of making a substitution without telling me. The work should be done correctly--not just done for the sake of saying it's finished. I would not trust this shop with my vehicle again, not even for something as simple as a tire change. Their prices may be cheap, but in my experience, the quality of the work matched the price. I'd rather pay more at a reputable shop and know the job is being done properly. Based on my experience, I do not recommend this shop. Please do your research and make sure the shop working on your vehicle is using the correct parts and following proper procedures.

Overall I believe this dealership was above average. I traveled from out of state, to pick up a…read moretruck here. The price for the truck was very reasonable. The paperwork etc. was quick and efficient. I was able to get in and out with about 90 minutes. The dealership seemed very clean, and the staff friendly. Cons: I asked the salesman if there were any cosmetic issues or larger issues BEFORE I traveled 3 states to pick up the truck. The salesman stated that there were not. When I arrived there I learned that there was a semi large dent on the tailgate. The dealership did credit me about $500. However, I would have paid $500 extra for perfection. The vehicle has lug nut locks, I never received a key for them. I did call the salesman and he said he would look into it. I still have yet to receive the key for the lug nut removal.

Pretty stingy place to look for a vehicle,…read more I inquired on carfax.com about a 2025 Jeep Gladiator Mojave, later that day I was called by unfortunately later to find out an absolutely awful salesman by the name of Steve Myers. (I feel awful for anyone who has to work with this egotistical sore loser) I asked over the phone if the vehicles price is negotiable and if I could toss in an offer, he stated how the dealership is a volume dealer and their prices are put "aggressively" which didn't ultimately answer the question but I didn't think much of it and tossed in an offer. Few hours later I was told that the vehicles price is firm, to which I responded by saying "Okay, let me know if anything changes", he tried to justify the price by sending me a data analysis report of similar spec to spec vehicles within a 300 mile radius of the dealership, his vehicle was ranked 3rd for best price in the market, I asked him "where's the location of the first two" to which he claims that locations are not given. After doing not even 10 minutes of digging, I found both. 2 days later, he messages me saying "I saw it." In my response to me seeing the vehicle he failed to provide me information on. Cool I guess? 4 days later, he sends me the listing again and he drops the vehicles price by about $200-300-ish. I told him to delete all my information as I'll be looking for other options in the market since I wasn't too fond of his tone from the start, he states my offer "was not exceptionally fair" to which I show him a better vehicle in the market with a lower price than his AND lower miles than his. His response? "Go buy it." What a ways to go for a salesman Anyways, spend your hard earned money elsewhere if you're looking for a vehicle, this place does NOT deserve your business.

OUTSTANDING SERVICE I TRUST. Customer for more than 10 years with four older cars. (I have kids.)…read more They've saved me on unnecessary repairs recommended by the dealership and guided me on maintenance. My AC failed on a 15 year old buick. I was prepared for a major bill, but they reconnected a wire for cheap. Popularity of this place now might make you wait, but it is worth it. HIGHLY RECOMMEND!!

Referred to them by Google and Yelp. Been to their website…read moreto read up on Japanese Auto, since I have a Acura RDX. I must've emailed them 4 times, called probably the same amount. NOT ONE RESPONSE. Since 2023, I have not heard back from these guys, all I want is questions answered about service. It's not like I can take time off work to show up in person just to talk. Why do they bother to have an email address or phone number if they don't answer it. Won't bother them anymore.