I used to use Smittys and Toledo Auto care bought this location. I have used them a few times and…read morelast year purchased 4 tires from them. I hit one of Toledos famous pot holes and put a bubble in my tire so I called around looking for a replacement. You would think I was searching for a unicorn. I called here because that's where I bought them. I was told I wasn't in their system, they don't carry that brand and they would call me back with some options of tires they do carry. I never received a call back. To be fair two other companies also didn't call me back. I am a pleasant person just trying to find an inexpensive tire. Customer service is a thing of the past I guess. I called them twice I wasn't about to call a third time. I am posting a picture of the record of my purchase from them of the tires they said they couldn't order for a person they have no record of.... Even though they send me emails and coupons in the mail.... They've no record of me right?

Came in knowing what the problem was and was charged over $100 with a diagnostic fee. They wanted…read more$1200 for two parts that cost $20 and $120. They upcharge the prices by 400%. The customer service is good, but I can't go somewhere that isn't an honest practice. I've recommended other people here and they've been ripped off thousands of dollars. I want to say good things about this family business, but I can't. I went somewhere else and was charged a third of the price. If you want to spend this crazy amount of money, might as well go to a dealership. This is my first bad review. I've tried giving this business 3, 4, 5 chances. I can't keep getting ripped off. Update: Was told I needed a part replaced at Toledo Auto Care. When I took my car somewhere else, they said that part was in perfect shape and they were shocked that we were told it needed to be replaced.

This place is the only place to take your vehicle! Family owned and operated. Great owners--honest,…read moredependable and affordable!! I can honestly say that they know what they are doing and they do it well. I would never take my vehicles anywhere else. I have been going here for over 10 years.

Karl is a great mechanic. He is always super friendly and helpful. Prices aren't bad and they are…read moreSUPER fast with repairs. I've had them work on a few of my cars and for small repairs I almost always get it back the same day. Bigger repairs sometimes take a few days. I HIGHLY recommend them to anyone who needs work done. Karl is my go to guy!

these guys are the bigest rip off there is,i took my 20 year old truck. to have a fuel pump.and 2…read morecheap shocks;they had my truck done in 4 hours,they charged me.750$,dollars,so i priced the parts at auto parts store,my parts were under 150$.i also talked with 4 shops, they all said this guys is ripping me off.so i called back, there mechanic, (brad) he started to apoligize.and offerd to pay out of his pocket,(witch he did)when I drove off the shop lot, i had no lights,brake or turn signal,took it right back with in 2 minutes,they clamed thats not there falt and they will hav to bill me to fix the lights.because they wer mad,i tried for 4 days to get hold of the owner(LARRY)but he like a shiester he avoided me til i tracked him down.told him to meet me at his shop,when i pay them ,NO SHOW.so i payed 600$.also this guy KARL left 2 wrenches and a relay plug on my engine, when i poped the hood,tryn to fix my lights. LARRY would not talk or meet me half way,obviously his buisness is bad.dont no the guy never will do buisness again.lesson learned.

They did an absolute wonderful job on my vehicle! They got my car in right away and replaced my…read morewater pump, a sensor and thermostat and the price was reasonable! My car runs perfect!! I will definitely recommend to my family and friends!

I spoke to Jerry Sr the other day and he said to bring in my car, he would check it out for free to…read moresee about replacing the catalytic converter. I drove all the way from Maumee about 2 pm yesterday, he took some info, took my keys and said he would put the car on the lift. He went through the door to get the car and within 1 minute he was back. He said he is not working on my car. I asked why and he said no time. Unfriendly place and I will never recommend that place. He was sitting behind the desk sleeping and he looked like I was bothering him when I came in even though he told me to come over. Do not go there. Will never go there or recommend them.

Everything was Fantastic I was in and out so fast I couldn't even get to sit down. My friend…read moreJeanette Stills recommended Rad's to me. She has been going to them for years. Thank you!! The address is 1629 Hess Rd off of Dorr Street.

I believe I've been going to them since 2018/2019. I had a 2005 Honda Accord EX, they did a lot of…read morework on her, she finally died in 2021, they always done right by me...they're honest, reasonably priced and fixed my vehicle in a timely manner.

I usually call the day of to get an oil change and rotation, and the service guys get me in…read more Something more complicated, I call ahead. Everyone is nice. I don't stay far so a mechanic or someone drives me back and forth. We have interesting conversations. There is a waiting room. You can walk downtown Napoleon, which I've done.

I couldn't be happier with my purchase. Aaron Thomas at Snyder in Napoleon, Ohio made it so easy…read more My experience was enjoyable and stress free. Aaron was very knowledgeable, polite and was not pushy at all. I highly recommend the team at Snyder and will be a return customer.

Got a flat on US-23 heading out for weekend trip. Tuffy was open late on a Thursday and Andrew was…read moresuper helpful when he spoke with my wife. They had a new tire in our size that could have gone on the car but, once they diagnosed the problem within five minutes of our arrival, for a mere $30 they were able to patch our flat. Helpful, quick and friendly. Anyone in the area looking for tires should stop by Tuffy.

Jim took good care of me, had me and my family in and out quickly. Had a tire losing air, they…read morefixed the leak and got me on my way to enjoy the rest of the day in no time at all. Thank you!

Reliable. Usually get in and out fairly quickly…read more Decent prices from a known business.

The service is average here. They did not have the part to make the repair so I had to wait a few…read moredays for it to come in. Honestly the car isn't much quieter after the repair. I've spent about $1000 on the exhaust in two years and it's not quiet.