Tip Top demonstrated tip- top professionalism. They arrived on time, greeting me with bright, and…read morefriendly smiles. They assessed the problem, and made the necessary repairs in a timely manner and let me know step by step what they were doing at all times. Their price was reasonable. I highly recommend this plumber!

The gentlemen who fixed the leak in the toilet were prompt, courteous, and quickly diagnosed the…read moreproblem and fixed it. They also gave me expert advice on keeping my toilet functioning well. I really appreciated their professionalism. They charged a very reasonable price for the parts and installation. Pam

Excellent all around, I would hire again. He is professional and knows his business.read more

Kyler from Wolf Plumbing did an amazing and quick job of replacing my dead water heater. he took…read morethe time to answer all my questions, was quick to respond to communications and did a great job with the install. I am going to recommend him to anyone needing a plumber. Fantastic value versus the big name companies in town.

We have used four plumbers since moving to Omaha four years ago. We just had a new kitchen faucet…read moreand garbage disposal installed by Hugh from Advantage. I called several plumbers, and Advantage was the only business that provided us with an estimate of the work's cost. The others all wanted to come see the job, provide a quote, and then we could decide to accept their proposal or send them walking. I wasn't looking for a firm quote; I just wanted an idea. Hugh from Advantage was polite, neat, and very efficient. The total cost was reasonable and lower than we had experienced with other plumbers for comparable work.

I had a great experience with Advantage Plumbing…read more Through Yelp, I requested help for a toilet and shut valve replacement. (The toilet has been having intermittent issues and needs replacement.) They immediately connected with me and offered to come out the same day (but I still had not gotten the new toilet.) We scheduled for the day after, and they were here by the promised time. The team quickly removed their shoes at the front door without being asked (not my general experience with many repair teams) and started working. They finished almost precisely at 90 minutes despite a minor complication. (The basement/toilet drain was not draining well which they augered out.) It was explained to me that it was likely a combination of time and a 20-year-old toilet (which did not generate enough force). Other than minimal dust and grime, they did not leave any bigger messes for me to clean up. They were professional, and their price was well aligned with other companies. They did not sell me on any additional service plans but did guarantee their service for a year. (There is a 4% for credit card transactions.)

My neighbor and I were out front discussing the trees we both have and decided it wouldn't be a bad…read moreidea to get somebody to run a camera through our drains to see what kind of root damage we may have. We hoped to get a slight discount if we could get them done at the same time, 2 jobs, no travel time, possibly 2 additional jobs in the future. My neighbor contacted Roto Rooter and found out that it would cost $350 just to run the camera for each of us (outrageous) but was told that that cost was only if that's the only thing we had done and if we got another procedure that cost would be taken out of that. We scheduled someone to come out and he agreed to $250 for each inspection. He ran the camera from my laundry room where the main clean out is easily accessible. Like I expected he did find roots in the line but not until the end where my line meets the cities connection. It was slowing the flow but wasn't backing it up completely. He appeared to try to push through the roots unsuccessfully. I was told that the only way to fix this problem would be to excavate and replace all the pipe involved and he gave me multiple reasons why no other procedure would work and told me they couldn't guarantee any other procedure. My neighbor's cleanout was even easier to access since his was outside near the sidewalk. Minimal roots were discovered in his line as he had his hydro-jetted a couple years ago. I paid $250 cash and opted to proceed by getting the lines hydro-jetted. I didn't receive a receipt and assumed that was because the job wasn't completed yet. Without an appointment set up yet the guy with the hydro-jet called and said he was available and I told him he could head my way. I was surprised to learn that the hydro-jet hose needed to be ran through the house, down the stairs into the basement and then into the laundry room. He took good care to protect property in the laundry room but nothing to protect the floor or carpet down the stairs from the dirty hose. (not too concerned about this as the carpet is old and the tile could be washed.) I told the tech I wanted him to do what he could do within an hour as I couldn't afford more than that. After some time spent on getting the remote control working (transferring it to another machine or something like that) He ran the hose into the line and I kept an eye on the floor drain in the service room. Once satisfied that the hose was far enough he turned on the water. I was surprised not to get any water coming up from the floor drain. The tech ran his camera into the line and discovered once he got to the point of the "root ball" it had been pushed through and upon pulling back the hydro-jet hose discovered it was into the cities line at least 20 feet. I think he pushed through the roots before ever turning on the water. He then spent the remaining time he had cleaning up the interior of the pipe. He wrote me up a receipt for $695 and I paid with a debit card. The $250 that I already paid completely slipped my mind at this point and I didn't realize I over paid until later that evening. When I realized they hadn't deducted the $250 that I already spent, I text messaged the camera tech and was then told that the $250 would only be deducted if I had excavation work done and not from the price of the hydro-jet procedure. The only reason I even agreed to getting the work done in the first place is because I was under the impression that the job would cost $650 not $945. A few years ago the hydro-jet service was only $450 and I thought THAT was too much. This job should have cost me $650 plus taxes, TOTAL. I have since learned that Roto-Rooter employees are paid commissions and their paychecks are directly affected by how much they can bilk a customer for and that tech would have absolutely had me take out a loan or get financing in order to pay for excavation work that did not need to be performed. Although I'm satisfied with the work, it was not $945 worth of work. In total they were here less than 2 hours. Even less time was spent at my next-door neighbor's house and he also paid $945. The job was straight forward with no unforeseen circumstances or problems; there wasn't any clean up afterwards and the neighbor's job was faster and easier than mine. Edit: The manager contacted me and apologized for the misunderstanding. He offered to give me the price of what I thought it was going to be before the job started. I appreciate that and accepted his offer. As long as a company does the right thing and attempts to make the customer happy I really can't complain but please keep in mind of what could possibly happen.

We had a nasty clog in our bathroom, and Mason did a great job getting it fixed for us! He was able…read moreto quickly assess the problem, and took care of it in less than two hours. He explained the process clearly and brought in another tech to check out line after the clog was cleared. I would recommend Roto-Rooter and Mason to anyone who needs plumbing assistance!

Had Omaha Drain out on Monday for a clogged drain. They claimed they couldn't fix it and instead…read morequoted me almost $8k to excavate and replace the pipe. I sense tom foolery, so got a second opinion from Major Drain the next day. They sent Trent out who was polite, professional, hard-working, and friendly. We talked while he worked and got the drain cleared and did a great job of cleaning up the area after he was done. Can't recommend them enough. If/when we need drain services again, we'll definitely be going with Major Drain. Thanks Trent! You earned lunch at Broncos!

Very happy with the service provided today. They came out last week and we were still having some…read moredrain issues. This visit they sent Nate and he was very knowledgeable, professional and thorough. Kept me updated and explained everything so that he made sure I understood. I recommend calling them if you need drain help and make sure you ask for Nate.

Our master toilet was not flushing properly so we had Joe with Big Birge Plumbing out to help us…read more Joe had the line opened in no time! From start to finish... I was impressed! He was on time, respectful of my home, wore shoe coverings, communicated well and got the job done efficiently. I really appreciate this team! Every time we have Big Birge Plumbing out, they treat us like family. Thank you!

We had our water heater go out in the winter and tried to tough it out knowing it would cost a lot…read moreto replace. Hopeful it was just a repair job, we contacted our trusted plumber whose previously helped with pipe replacements but he wasn't in business any longer so we switched to Big Birge and are very pleased. They assessed that there was no way to repair and we'd have to replace. The great thing was that they donated some of what they made from the replacement to a local charity. They've given back to the community time and again with new water fountains at one of our child's schools. Unfortunately, months later we had a really bad drain clog problem that we could not resolve with our snake or natural drain cleaners (as commercial grade can ruin pipes & eat away at snaking equipment!). Their man came out and cleared our pipes and recommended a treatment to do monthly. While we haven't been great at the monthly treatment, we do notice that once we see things draining slowly and do use it, it seems to help which is so nice on our pocket not to have to call them! Glad they are there when we need them for the big jobs and with lots of helpful tips if you follow their socials or ask the service man when there. They're willing to share all sorts of tips! Great company and great people. Glad we found a good plumber who does the job right.

Professional, quality, and service mindset. John is your guy! I can't say enough. He did some…read moreplumbing and we'll definitely have him out for some addtional work.

At first, I was skeptical to use someone new for a water heater replacement. However, after getting…read moreseveral quotes through plumbers, the price was astronomical. I decided to look around and found John; his price was fair which intrigued me. I was out of town but took a chance and sure glad I did. Not only did I save 100's of dollars but the communication was way above par as was the service. He even picked it up for me and saved me over a 100 dollars in shipping fees only. Thanks John!!

Dominski was not only responsive but extremely reasonable. They installed a thermal expansion tank…read moreon my new water heater. Everything was timely and their pricing was the most competitive in town. My family will definitely consider their services in the future.

These people actually do not do plumbing, they are drain services. . But they can handle a toilet…read moreinstall

It was the middle of the night and my shower drain was pumping out sewage. I called six other…read moreplaces and nobody could get here before morning. I called here and Bill was able to come out right away. He was very helpful and thorough. The rate was about as high as other after hours plumbers; about $350/hour. It was worth it to not have to wait until 8 AM to use the plumbing in my house. He was honest and explained that with the equipment I already had I could have fixed the problem if I had continued rooting for another 30 minutes. I appreciate his honesty. Nonetheless I still would've called him because he did a great job and got it done right without me breaking myself trying to fix the problem.

Wish it would've went better. They just weren't really into it. So glad I wasn't charged but…read morewouldn't call them again.