I was overdue for some new scrubs. This location has a great selection of scrubs and sizes!…read more The lady at the front was kind and let me shop in peace. They had a good variety of prices, 100% recommend. They also have a loyalty program with point system

I have had nothing but problems with this company! I got hired at a local hospital that has their…read moreemployees use this company to order and embroider their scrubs. I TRIED placing an order back at the end of March before I was even working and when I first attempted to order, the website allowed me to create an account, select scrubs, enter in my card information BUT when I clicked submit order I got an error message saying error something went wrong. I tried again at the end of the day and same thing. My first day comes and I have no official scrubs to wear to work. I tried ordering again and same error message. I decided to order through Cintas (wonderful experience with them), seeing as I had no uniform to wear to work, and needed them fast. A few weeks go by and I get a phone call that one out of my three orders from La Bella Uniforms is ready!?! I immediately call the store and was directed to the manager. I explained that on three separate occasions I tried placing an order, all of them giving me an error code so I was under the assumption my orders where never placed!?! I was told that despite the error message (which is their fault), I am still responsible for the scrubs as there are no returns. I asked why I was being forced to buy scrubs I was led to believe I never ordered and all I was told is there are no refunds. I asked why I never received a confirmation email that these orders did actually get placed and was told they don't send confirmation emails. So you will allow me to create an account with my email but you can't send me a confirmation email with my information that you already have. This is literally the only thing online that I have ever purchased that I couldn't or didn't receive a confirmation email for!? In today's world of online ordering, it's just ridiculous!! My nightmare doesn't end there. It's now almost two months later and my other two orders that I never knew I placed, are still pending!?! I again don't get updated emails but I have to log into my account at work to see it's not even completed. I have been working two months, spent over $200 unnecessary on their scrubs I can't return and I don't even have them to wear! This is absolutely ridiculous!?! I will never ever ever order another thing from this company!? They have been nothing but a headache to me and I will gladly take my business to Cintas who provided efficient service with updated emails all along the way. Please spend your money elsewhere. This place has done nothing to keep my business.

Didn't seem interested in doing some embroidering or patching on an item I brought in .. so…read moresuggestions , just a NO ...

I've used this company to print shirts on 2 separate occasions. The first time around, it was fast…read moreand easy. I placed my order, was told to come back at a certain time, and when I arrived my order was pretty much ready. (I ordered 4 shirts and the employee was working on the last 2 when I arrived, which was fine.) The second time I used Stitch by Stitch, it was much more of a hassle. I placed my order in the store and I was told to come back the next day. He didn't give a specific time so I assumed I could come anytime during the day. I tried calling before I came to assure that my order was completed but no one answered the phone. I ended up coming to the store to check on my order, in spite of the fact that I couldn't get in contact with anyone to confirm that my order was ready. I arrived at 1pm. At that time, I was told that my shirt wouldn't arrive until after 4pm but the design was ready. I asked if I could see the design, then found out that he lied. The design wasn't ready yet either. This wasn't a big deal though. He designed it right then and there and I was able to provide feedback, which was nice. He then instructed me to return after 5pm. I came at 6pm and my shirt still wasn't ready. He reassured me that he would do mine next and that it would be ready in an hour. I came back at 7pm and, of course, the shirts still aren't ready. The owner is a very kind guy! He went above and beyond to assure that I liked the shirt but he needs more help. He was working by himself and several people came in to find that their order wasn't complete. Don't use this service if you don't have a little extra time to spare. It's also pretty pricey...

absolutely horrible will never ever in my life come here again. their service made me feel like I…read moregot completely ripped off

This place is really hit or miss. If you need to buy a mouthpiece or something small and you don't…read morefeel like driving out to Dick's in Orland Park then this is the place for you. I've purchased pants for various sports here as well. You really have to search for your size but I usually have good luck. So what's the problem? Customer service is pretty bad. The employees tend to act as if they are reinventing the wheel when in reality they are just behind on their orders. Quite frankly, they're rude. Santo does a ton of business with sports teams and clubs. I have yet to pick up an order when promised or, heaven forbid, ahead of schedule. Maybe they take on more than they can handle. There are many other vendors out there that can print up your shirts, pants, hoodies, etc. You might want to check out the others before coming here. I'm all for supporting local business and mom/pop stores but if you can't deliver the goods then I'll find someone that can.

A very profound appreciation of customer service for the Essential Creations Business in Chicago,…read moreIllinois. I am writing to express my sincere satisfaction with the service provided by the Essential Creations owner Sandtricia and her exceptional team, including Otis, Ruby, and Yeli. Sandtricia is a true leader, delivering phenomenal work in branding, silk screening, and embroidery. Otis's professional advice and support is invaluable. The quality of work and excellent customer service I received was outstanding. I highly recommend this business and couldn't be a happier customer. Happy Customer, Gualano Davis

The worse! Tell you they'll complete the job during a certain timeframe and then forget about you…read morecompletely. You'll call and call and have to refresh their memory every time. The job still won't be done in the timeframe they give you the second and third time! You'll call for the 3rd time and keep getting hung up on! Would not recommend!

Super Fast Service and Great Attitude! They were able to get my daughter gram t shirts and shorts…read morequickly.

Boomer T's created a custom t-shirt for me using my artwork the same day I reached out to them!!…read moreWow, so fast and it was easy to work with them and the quality is amazing. I'm so impressed! Boomer T's is such a friendly wonderful place. I highly recommend and will definitely be back!!!

Do not hold your breath waiting for return phone call. Was told message would be left. When?read more

Great shop. From vehicle signage, business cards, uniforms, and more....great service and…read morecompetitive pricing.