Beautiful dealership! Looks brand new and modern. The cars honestly sell themselves cause you gotta really want one to spend what they cost. That being said, I had a mini that i absolutely loved. It was in as good condition ss you could keep a 6 year old car. I needed to sell as I needed an AWD car. I got an online offer from this group and when I went in person they totally low balled me. Offered me significantly lower than the online offer and carmax, carvana, and autonation. Ended up selling for $1k more elsewhere. The sales guys were nice upfront but had a bit of an attitude through the text chain the trying to negotiate. read more

Schomp MINI - Inside dealership - Car Dealers Near Me - Highlands Ranch, Colorado

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Honest, Comfortable, and Truly Exceptional We recently traded in our truck and purchased a used Mini Countryman at Schomp Mini, and the entire experience--from the first test drive to the final paperwork--was stellar. Working with Jessica, our Client Advisor, was a true pleasure. She was knowledgeable, down-to-earth, and never pushy--just genuinely helpful and clear at every step. She made what could have been a stressful process feel easy and enjoyable. When I had detailed questions about the car, she didn't guess--she walked me straight to the service advisor who answered everything with clarity. That kind of professionalism and teamwork gave me confidence we'd be in good hands long after the sale. The test drive was simple and seamless, and when it came time to handle paperwork, it was almost shockingly easy: Jessica just snapped a photo of our licenses and that was it. Everything was done digitally and transparently. Yes, the whole process took a few hours (we arrived at 10:15am and left at 2:30pm), but the time was spent in a relaxed, welcoming environment with coffee, snacks, and truly comfortable seating areas--including a discreet work nook where I took a client call. The dealership feels more like a boutique hotel than a typical car dealer. Jin, the Store Manager, was also fantastic--professional, warm, and straightforward. When our Mini needed a minor service before delivery, Jin proactively arranged a loaner car, and they actually finished the work earlier than promised. We were thrilled to get the call that our new car was ready ahead of schedule. As for the pricing model: it's clear, fair, and commission-free. I didn't feel like I had to haggle or "watch my back"--and that's a big deal. The trade-in offer for our truck was more than fair, and we left feeling like we got great value on both ends of the deal. And this next part feels important to share: As a 53-year-old woman, I handled the entire trade and purchase process on my own. I say this not as a statement about me, but as a compliment to Schomp Mini and especially Jessica. I felt safe, respected, and never once patronized or pressured. For other women who might feel uncertain or overwhelmed by the idea of buying a car--this is a place where you can feel confident and empowered. And the car itself? We love it. The Mini Countryman is the perfect mix of sporty and sturdy--great for mountain driving, surprisingly spacious inside, and incredibly comfortable. It feels high-end and responsive on the road, with all the personality you'd expect from a Mini. Bottom line: If you're looking for a dealership where the people are honest, the process is smooth, and the environment is actually pleasant--go to Schomp Mini. Ask for Jessica. We'll be back when it's time for our next car. read more

Schomp MINI - Car Dealers Near Me - Highlands Ranch, Colorado

Schomp Mini has some of the worst after sales support on new vehicles, out of any dealership I've worked with! Purchased a New 2025 Mini in February, only to find a week later the headliner was coming down; they took 3 months to repair this issue, while damaging the exterior of the car in the process. Now the seat is coming apart and not one person from Schomp nor Mini corporate has been of assistance, 3 weeks after notifying Mini. I would not recommend this dealership or Schomp in general for car purchases. They clearly do not support or care for their clients. This is coming from a 3 mini household and loyal mini family. read more

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Nightmare experience, DO NOT BUY FROM HERE I tried the EV Countryman and the sales manager could not answer a single question I had about the car. Despite this, I decided to purchase one. The sales manager wasted an hour trying to sell me warranties covering drive train/transmission, oil changes, exhaust system repairs... when I tried to remind him I was buying an ELECTRIC VEHICLE he continued with the sales pitch as "well if it weren't electric you'd get x y z..." then later a different salesperson tried telling me how terrible and unreliable their electric vehicles are and how they break down all the time, trying to get me to buy their special warranty. I followed the provided wire instructions to pay for the vehicle, checking in every few weeks, and finally after a month was told they lost the money and I had to request my bank return the money to me and try it again. My bank verified the money was delivered to the correct account, and stated they cannot return the money to me. I am now receiving lease statements for a car that I cannot pay off because this dealership is too inept to actually collect the money I wired to them. I am out tens of thousands of dollars and still owe money on a car I intended to pay off. Now I'm going to be forced to pay for legal assistance to get this sorted, because my attempts to get help from the dealership have been ignored. This dealership is such a scam, AVOID AT ALL COSTS. read more

I had an absolutely wonderful experience at Schomp MINI, and a huge part of that was thanks to Brandon. From the very beginning, Brandon stood out for his patience, knowledge, and genuine care. He took the time to explain everything about the cars in a way that was easy to understand, never rushed me, and made sure I felt confident at every step. From helping me compare options to choosing the right color, he was thoughtful, honest, and incredibly helpful. What really impressed me was how smoothly he guided me through the financing process. He answered all my questions--no matter how small--with clarity and patience, making what can often be a stressful process feel comfortable and transparent. Even after the purchase, Brandon didn't disappear like many salespeople do. When I later needed help with a name change on the title, he went the extra mile to walk me through the details and made sure I knew exactly what to do. That kind of follow-through says a lot about the kind of person he is. Beyond being a great professional, Brandon is just a great human being. Our conversations went beyond cars--we even bonded over Indian food--which made the whole experience feel personal and memorable rather than transactional. By the end of it, it truly felt like I wasn't just buying a car, but working with someone I could trust and genuinely enjoy talking to. If you're going to Schomp MINI, I can't recommend Brandon enough. He's knowledgeable, patient, kind, and someone who truly cares about his customers. This was easily one of the best car-buying experiences I've had, and Brandon is the reason why. read more

I would not recommend this business because the sold me a used broken car and that cost me over $3500 to get it running after about a month of negotiation to not pay over 6K quoted by my original service advisor ‍ Only after a week of owning this used lemon it went down did they knew about it probably not could they have done better most likely maybe a better quality control I would say Buyers beware do not I repeat DO NOT buy from here. They tried to make it better and yes I know I bought a used car that is not covered under the lemon used car law Like a mention before buyer beware. I also tried talking to this manager Jeremiha guy and after asking about trading the unit back in for a newer vehicle I was told to not do that and to trade somewhere else causing me to lose all trust after buying my second Mini cooper here I will start from cero and refinance my loan to get rid of the maintenance package that was sold to me just so I don't have to ever set foot in this place they hate their customers hoping to discourage 1 or 2 hundred potential victims. read more

Horrible communication, my car was delivered not fixed right broke down less than a month later i would not recommend this place!!

We have had a really bad experience here buying a brand new 2025 Mini Cooper Countryman U25 JCW, top of the line vehicle! It has been in the shop so many times, and been down so many days, we just stopped returning to the dealer. You know the old wives tale never buy the first year model of a new platform- well after being BMW and mini owners for 20 years, we finally understand that sentiment! We even got Mini corporate involved, to have mini engineers look and work on the vehicle- apparently squeaky brakes are normal on a brand new vehicle and so is a janky transmission and a engine that doesn't respond when you hit the gas pedal! All in the first 100 miles! The people at the dealership were okay to work with, the tech was super nice, but the CEO/CFOs of Schomp were awful, condescending and downright rude. In fact, Scott Graves just kept passing me off to others and stopped responding, despite my request to get the owners of Schomp (The Wallace's) involved. $59,000 top of the line paperweight. We have asked them to buy the car back asap, but they wouldn't- read more

Dear Mini, You just proved my point! So again BUYER BEWARE! Mini goes through a third party company and after a year they wash their hands of this! DO NOT GET YOUR CAR WRAPPED BY THEM! My car is destroyed! THINK TWICE read more

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Bought my new 2025 MINI Countryman a few weeks ago and Jessica was absolutely phenomenal to work with every step of the way to building out my dream vehicle, I highly recommend working with her! read more

Schomp MINI - Car Dealers Near Me - Highlands Ranch, Colorado

I can't say enough good things about our buying experience at Schomp MINI. Lisandio Chacon was a pleasure to work with as we purchased our new MINI convertible. It was a relaxed and comfortable atmosphere and Lisandio was very knowledgeable and friendly. He made the purchasing process effortless. Quick and efficient, a wonderful buying experience. Buy with confidence here. read more

Schomp MINI - Car Dealers Near Me - Highlands Ranch, Colorado

Waiting not an issue , made an appointment, take time off work to go view the mini and test drive , to be told there an issue with it and they are awaiting parts , total BS ( ever heard of calling to let the customer know there maybe an issue) It's a shame as it's a beautiful location , stunning selection of mini coopers. With all the advisors walking around , maybe spend time on some better communication skills between departments, as I'm so aorry really doesn't cut it Good luck read more

Schomp MINI - Car Dealers Near Me - Highlands Ranch, Colorado

I experienced a problem with my alternator on my 2012 Mini Cooper S Coupe. I checked in with Jared Morrison their Superstar Service Advisor. He laid out the next steps of checking in my car, performing a complete service inspection on not only what I was talking about but the even performing a complete multi-point vehicle inspection. Through the entire process Jared kept in touch with me updating the work they were performing this even included answering my questions after business hours. I must say I am totally impressed with the communication and work done. The work done comes with a 2 year guarantee. If you are looking for the best Mini Service look no further than Schomp Mini and Jared Morrison, you'll be glad you did. read more

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If anything can kill the joy of owning a MINI convertible during a Colorado summer, it is this service center. They have had my car for 4 days now and just called to tell me they need another day with it. Apparently they overbooked appointments and are short on mechanics. I just looked at their web site and there are 20 openings today (I reserved a slot requesting they use the time to finish my car). They also do not show job openings for hiring additional mechanics. What started as a battery replacement became an entire water pump replacement for my car that only has 30k miles. The $2k expense for the new water pump is due to it being an 8-hour task. Yet, they also said they had only part of one day to work on it and have no time for it today...but it will be finished tomorrow. They offered to drive my MINI to me when it's finished, 45 mins away, as though this is a favor from them to make up for it. Everything about this experience has been unusual with contradictory communications. My fault for not reading the reviews first. Now I know and hopefully you do too. read more

One of the dirtiest, most dishonest tactics I've ever seen at this dealership. I went to test-drive a Porsche 911 Targa. They advertised the car as reliable and did not disclose any issues. I talked to them about the car and then drove down there, ready to buy. When I got there, a lying salesman named William "Bill" Dantico told me he had "just discovered" that there was a problem with the targa roof. He had "just discovered" the problem with the roof like I had just discovered I was a mammal. I told him that I knew the targa roof assembly was very complicated and expensive to fix. He said he knew it was $3,900. In other words, he had "just discovered" the problem with the roof but -- miraculously -- knew the cost of the repair on the spot. I asked why this was not disclosed to me earlier. I would have NEVER driven wasted my time driving down there if I had known. The car was already $3k overpriced, and now it was disclosed that it had a VERY serious issue. He did not have a good answer, as lying liars typically don't in these situations. He told me there were two prices on the car -- $40,900 with the roof as is, and $44,000 with the roof fixed. Again, NONE of this was disclosed to me before I drove down there, even though I had only spoken to them about 45 minutes earlier. This also is illegal, as it is known as a bait-and-switch tactic -- advertising the car at one price, but then intending to sell it at another. I then talked to the sales manager, Jin Jang, another guy whom I would not trust under any circumstances. He told me the same thing about two prices. In other words, they all knew what was going on, failed to disclose it and engaged in bait-and-switch tactics. I berated both salespeople, as that is everything they deserve. When you treat people like trash, lie to them and don't respect them, you deserve every bit of disrespect back to you. I had previously bought a BMW from Schomp BMW a few years ago. I will NEVER -- under any circumstances -- do business with any Schomp dealership again. I'll also be filing complaints with the Colorado Auto Dealer Board, the Colorado Attorney General's Office, and the Federal Trade Commission. Bad dealers -- and this tells me everything I need to know about Schomp -- need to be called out and held accountable. This review is only the beginning. EDIT: Look at the response below. This just further establishes how absolutely disreputable these people are. First off, there were ZERO misunderstandings. What you call misunderstandings are, in fact, lies. You failed to disclose a defect on the car until I arrived. That was a lie. You failed to say that there were two prices on the car. That is both illegal and a lie. You're claiming that this has something to do with a warranty. That assumes I'm a moron who doesn't realize that a 2004 car doesn't come with a warranty. Yes, I'm well-aware that an 18-year-old car doesn't come with a warranty. No one ever said anything about a warranty. I don't even know where you're pulling that from. Second, you claim "we would never intentionally hide any details about a vehicle sale or its price." Ummmm...ok....because that is EXACTLY what you did. Did you list the car at the $44,000 you were selling it at? No. So you intentionally hid the price. And you hid the details about the condition of the car. Does lying come so naturally and frequently to you that you just can't help yourself? Third, I don't care if your sales guy worked there for 10 minutes. You don't pull the nonsense that he pulled. Your sales manager has been there for years. What's your excuse for him? You knew WELL in advance that the car had an issue that required an expensive repair. That's why your sales guy told me when I arrived that it was a $3,900 repair, and why your sales manager was ready with the "two price" nonsense. Fourth, not a single one of you is owed an apology for anything. You put yourselves in the situation of being berated. If you hadn't failed to disclose the condition of the car and your illegal pricing practices, then I wouldn't have come down there. And if I hadn't come down there, then I wouldn't have been ticked off for coming down there and wasting my time because of your lies and illegal, bait-and-switch business practices. You created your own situation. Don't expect me to apologize for circumstances entirely of your own doing. And, finally, I got a follow-up call from a guy from Schomp Hyundai last week. I told him that under NO circumstances would I ever do business with Schomp again. A customer lost is lost forever. All you people had to do was be honest, which is free. Because you don't know how to behave that way, you lost a customer. I doubt I'll be the last one. read more

Schomp MINI - Car Dealers Near Me - Highlands Ranch, Colorado

I didn't have any issues. I came up from Colorado Springs to get an oil change 4k miles earlier. They went ahead and covered it and rotated my tires. Put a little air in my tires and that was it. I don't have any complaints and Christian in service was great. My appointment was a few hours long. No issues and all went smooth. read more

Top notch service! Mike C. Is professional and his knowledge is remarkable! Friendly and responsive team.

Ask for Jared in Service department. I have never seen someone truely be the customers advocate at a dealership until I met Jared. He battled to let me bring in a 3rd party to help me recoup some money. Truely impressed. Jareds relationship management skills are off the charts! -Jeff G. read more

Couldn't locate my profile but keep sending me information despite me unsubscribing for 2 years.

We visited the dealer last Saturday afternoon to look at two Countryman used minis advertised on their website. The dealer was not very busy, and no salesperson even attempted to approach us despite that we were mulling around their autos for 20 minutes. We went inside, and 2 agents sitting at computers didn't even get up to say hi. We stood there, and one finally decided to ask us if we were being helped. We asked to test drive a Countryman, and he said he'd have to check and get his tablet. We waited another 10 minutes outside in the heat, anxious to test one and almost left, but he came back and said there were none to drive today. 2 were sitting in the used car area. He suggested we make an appointment and come back. We've been shopping for a used car and been to several dealerships, and every place has bent over backward to get our business and had us in a vehicle within minutes to test drive. Not this dealership. So disappointing as we really wanted to give a mini a try, and we drove from downtown Denver to check them out. Salesperson did not ask for our name and number, and did not offer another mini product. As the only mini dealer in the metro, he must believe their fairly special to treat customers this way. read more

Absolutely phenomenal service provided by Mini,. We all know going to the dealership can cost an arm and a leg for repairs and such, but when you have a mini Cooper, you need to go to people who know what they are doing. Kenny took absolute phenomenal care of my Issues and was very friendly and helpful. I would recommend this service center to anyone who needs work done and wants honesty and fairness. As a woman, I don't often get that when I go into shops but this time I absolutely did. read more

They are everything bad a car dealer and service center. I had leased a '22 Mini through them. I had all the scheduled maintenance performed at their service center. Despite having a reserved appointment, I waited 4 1/2 hours each for an oil change. At my last service, I checked with the team about lease end. They appraised the car for $2,000 less than the end of lease purchase option. So I told them I would be returning the car at lease end. The agent I was working with told me that's fine, but they were still going to charge me for the market value difference at lease end. So even though I had a lease agreement, they still made me pay almost $2000 to cover the market value at lease end. Despite the lease agreement saying I would just pay an end of lease fee. I guess they can modify that to what they want. The car was in excellent condition. No wear and tear. Under mileage by 3k miles. They are immoral, unethical, and every other bad thing you've ever heard about car dealers. BUYER BEWARE!!!! To all the reviews about buying process being smooth.... of course it is. You're giving them money. They exist for one purpose and one purpose only: To take as much of your money as possible. Wait until it comes to trade in. You won't feel the same. read more

It is MIND BLOWING how bad the customer service is at Schomp MINI. I told myself I would never go back after they argued w me about the price of a $300 tire (got the exact tire for $180 at discount tire). I went in for an oil change on a Saturday, (thought I'd give them one more chance since I can't do weekdays). I had an appointment at 11am. At 11:15 the guy asked "how can I help? ". He then told me it was going to be 3 hours for my oil change. WTF? 3 hours?! I never write reviews but this place is so bad. Never going back. read more

Terrible from beginning to end...Sales, service and lease buy-out. When I leased my car in Feb 2019, they were touting the whole, "One Price, One Person, One hour," deal. It took more than 2 hours to get it from the showroom floor out the door. This was an issue because someone was watching my child at home. For their inability to perform, I was given a $25 gift card. I had the extended, all included maintenance plan which ended up being a cash-grab. I skipped 1 service and delayed another because I was not driving during COVID. I asked them to do an oil change before the service plan ended and they did not - because of a technicality on mileage. They then charged me $110 for service (an oil change) and never at any point in the service history did they rotate my tires! So with only 21K miles on it, I had a bald tire. After no less than a dozen phone calls to BMW financial and the dealer, I was finally able to get what I needed to do the buy-out. I did my credit app online in advance, showed up with an appointment time and STILL WAITED 2 hours and 48 minutes (I timed it as a joke but was glad I did). I love my car and I'm glad I bought it. I will not return to ANY Shomp dealer, nor will I ever lease through BMW finance .They have a new policy in place which requires a payoff through you directly (or they will return the check). This means you cannot sell your leased car or trade it in because they WILL NOT CASH your payoff. What a mess... a 3 -year long disappointment. Shame on you Shomp! read more

I know everyone has good and bad experiences with any business, and I'm usually not one to complain, but the way I was treated the deceitful actions made by the dealership were too egregious not to. Basically long short of it I went to buy a new car I traded my current one in and them l $10,000 as a down payment. 30 days after I leave the car lot, I get a call saying my financing was not approved. And then I had to return the vehicle within 48 hours that's not too bad... When I arrive I find out that they sold my trade-in and I'm keeping my entire ten thousand dollar down payment, leaving me without a vehicle or the financial means to get one at that time. read more

Let me start off by saying I love Mini...the car. I also liked the original Schomp Mini location that was off of Broadway....BUT What the heck happened when they moved!!!!! The service department is horrible. Laughable actually is the only way that I can keep myself from coming unglued. The building is huge. So large that there is an area where there are parties, bands that play, fire pits etc. Oh what was that the service person said to me. THE EMPLOYEES HANG OUT UP THERE . That brings me to the wonderful area...(scarsam) that the service "valued customers" get to wait in. Where would you think it would be?... At the very least a room to the side... I don't know maybe coffee or a cookie. Nope. I have my standards to high apparently. The waiting area for service "valued customers" is in THE garage. 2 chairs. In the middle..near 2 garage doors, cars that drive next to you 3 ft away!.. You get the luxury of inhaling fumes. Bonus! Guess what it gets better! After returning to pick up our Mini Convertible, I brought my young children with me. I am attaching photos of where we had to sit because there wasn't anywhere else. We sat on the floor in between 2 service desks, in the middle of the garage, next to a garbage and my site line was of our service persons backside. Not a single employee offered us a place to sit. The 2 chairs they had were taken. I was so livid I think I blew a gasket..(no pun really intended). They didn't even wash my Mini Convertible which was something I asked for specifically as soon as I spoke to my service person. (Just to be careful with washing a Mini Convertible) I am shocked and saddened that I am actually writing this review on here. I guess if someone had actually called us from Mini with a followup phone call I would have told them all of this. If they cared...yeah right! What a total cluster of a business. The manager of this location should be embarrassed. Whoever thought it would be hip and cool to have clients in the center of the action is clearly delusional. I will... NEVER...EVER ...reccomend this location again. I am going to try the other mini dealer when we service this Mini or buy a 2nd Mini. read more

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Had a wonderful experience with these guys recently for some work on my Mini, and just wanted to give some kudos. I purchased my Countryman at an AutoNation, but they aren't willing to do diagnostics on Minis. So I brought mine in to Schomp, and they were courteous, friendly, and professional from start to finish. Turns out the coolant smell coming from under the hood was a blown thermostat, and they got it changed out AND entirely handled the process of submitting it to my extended warranty program. They also did a full workup of the car and sent me an itemized email of what they found. It was the usual rundown of suggestions you normally get, but I never felt pressured to say "yes" to anything. However, I did have them change my front brakes, and I also had them fix my rear brakes (they found upon inspection that, while in good shape, my brake pads were installed backwards). While the cost was pricey, I did know to expect that upon embarking on Mini ownership last year. Plus, everyone at Schomp was so communicative and kind (I also really enjoyed the diagnostic video they had the mechanic do!) that the price didn't hurt TOO much in the end :) Also, they were extremely efficient and fast! I dropped my car off on a Sunday, they called Monday morning at 7:30am to say they were beginning diagnostics, and it was ready to go by the time I was done with work that same day. You can't beat that! Thanks Schomp Mini team, for all you do! read more

Was not happy nor impressed with the service I received. I live an hour away and took my newly purchased used 2006 Mini Cooper in to get it checked over and fix a check engine light. They found issues and called with a quote (which was ridiculously expensive) but I told them just fix the ck eng light, power steering, and do an oil change. It took over a week due to the mechanic being out for some vague reason. I got a call Saturday morning telling me that my car would be ready that afternoon, drove an hour up there only to be told my car wouldn't be ready that day, and then drove an hour back home! Wasted my time and gas money and had to get it nearly a week later! Seems like the Service Dept is being run by children while the adults are away. Never going to bring it back here for service ever again. They didn't even do their complimentary wash to my car! read more

I am so disappointed in Mini!!! I took my car in for a recall I believe in January. When I picked it up all the sudden I had a headlight out and they said I needed several bulbs and wrote up a quote for $2200!! I was not going to get that done from them I drove around with one headlight for months. Come May I got into a small accident where I ran over a tire tread on the highway and my car got towed from Colorado Springs to Loveland, the guy I told my car was on the way was so rude and kept telling me not to waste my time because they are not a body shop, cannot paint match and they basically don't want to help me. I kept explaining my insurance requested it went there and that it was not body damage and that I did have fluids leaking. Surprise they were able to "fix it:" My bumper looks like crap was put on awful! They also did not address the headlight and again said I needed a new bulb and all this other junk. Finally I took my car into a place here in Colorado Springs to see how much a headlight would be.... get this.... My headlight had been unplugged, was not burnt out and just needed to be reconnected! Mini has been the only company to look at my car since the light "burnt out" my bumper looks like I put it back on myself. I love my car and thought they were different than the sleazy car sales people but clearly not. STAY AWAY find an honest company and stop cold calling me saying I need breaks! Also forgot in December 2017 I had issues with my car after tons of money put into it driving it directly home to Colorado Springs the engine light came on. They thankfully did bring a loaner to me and tow mine but it ended up being much more money and time without my car. Feel free to have them contact me as getting ahold of anyone there is impossible. Ngniadek1@outlook.com 719-650-6566 read more

Schomp This dealership engages in unethical practices (ie, they have no problem lying to you to rip you off). We have bought three vehicles from them. The most recent was the worst experience. We bought an expensive Yukon. There were a lot of things that kept breaking. Our heated seats broke while under warranty - within the first week of purchase. They told us the seats didn't work because it "was over 50 degrees outside and they won't turn on". We argued about this but they insisted this was true and said they would fix it if it didn't work when it got colder. We got this is writing after a lot of arguing back and forth - they did not want to commit to this. Winter came and seats did not work. Took it back in along with their written statement, and they refused to fix it because it was now past the warranty date. Ignored calls and emails, would not respond. At this point our choice was to sue them in small claims court or just eat the cost of the repairs. Regardless, they sold us a car with heated seats, which it didn't have, and lied about fixing it after they said they would. The car we traded in for this one we also bought from them. It was riddled with problems - major over $1000 problems - and was in the shop every month. When we sold the car, we found the original owner had the same problems - the car was chronically broken down and repaired and they sold it to us knowing that. The first car we bought from them had minor problems they knew about and wouldn't fix. Like I said, overall purchased three vehicles from them and NEVER will agin. Unethical people who go back on their (written) word. read more

Unfortunately I didn't got a good experience at this dealer with Jeremy (Online manager) from the beginning it felt he didn't care then we start working my husband was already pre approved and I know I have some negative on my car, everything went ok but at the end he want it to charge for everything wrong on my car( wasnt much has a chip on the windshield that I disclosed but there was another guy with him and told him we dont need to charge for a little bump that it has but he still want to charge $500 for new tires (back) and to be honest 1. wasnt the money I can pay for that but it was his arrogant attitude that make me feel he was taking advantage of me not caring and 2. for $500 he let a deal go. I used to sell houses for 17 years and 23 of customer service (9 as a manager) and I always make my clients feel appreciated and I wont just make a deal go for $500 just because I want to show something or not sure what happened or maybe he doesn't have experience, who knows but to be a great sales person and great as customer service we have to treat people with care and respect. imagine if he is the manager what can you expect from the rest. read more

Schomp MINI Denver: Nice folks, always explain everything. Beware, MINI's are BMW 's and as such you will pay through the NOSE for even the simplest repair. SIMPLE. For example: battery replacement. -$190 for AGM battery (crazy, but not stupid price.) - $280 for install and 'register' battery to charging system. (BMW thing, syncs the battery specifics you charging system.) -$475 for a battery! Sorry, this is totally unacceptable. I will NEVER go back to a dealer unless it's absolutely necessary. Can you say abuse? Signed, Severely disappointed..... Pass this on....skip BMW and MINI if they are going this route. read more

Terrible experience. I took my car in because the check engine light was on. After keeping my car for nearly a month because they couldn't figure out what was wrong, (which was fine because they gave me a loaner) they finally gave me a list of what the problems were. So after spending nearly $3,000 dollars to fix what they suggest I got my car back. The very next day, the check engine light came back on and I contacted them right away. When I brought my car back in, and after keeping it for weeks again, the said I needed a new engine that would be about $11,000. What?? Why didn't they tell me this the first time. Of course I wouldn't have spent the $3,000 dollars to fix my car if the engine was shot, but they some how left that out when they gave me a list of all the issues with my car. I asked for a refund, which they said no, and I even offered to purchase a vehicle from them if they put the money towards it, which they also refused. Unfortunately when it comes to service, watch out! They will scam you for as much money as they can get out of you. I would never take my vehicle there again. They can not be trusted. read more

Brody in sales is absolutely amazing. I sold my car to schomp mini and he has been extremely helpful and communicative throughout the entire process. The team that handles writing the checks has been backed up and a bit slow but Brody has been working hard with them and me to get mine processed so I can buy another car. Even though I'm not buying anything from their inventory. I would 100% recommend working with Brody for any sales related needs. read more

bought a 2014 Subaru Legacy thinking it was a good car, and I was happy with it and everything well definitely not the case Schomp mini and there sales people are very very shady people jared shingle sold me the car, at first I was very happy with him and wrote a good review but things changed and I decided to erase and redo the review and write the truth, comes down to it I used to work for Schomp and knowing I used to and bought a car that is definitely not in good mechanically condition at first but now is after it being at the dealer more then my garage or me driving it, and not just 1 time but 3 times at the dealer obviously you can never trust dealers at all. they can be very shady and definitely screw people over as they did and obviously don't care as long as they got a good check and they sell the car that's all they care about don't care nothing but themselves, and thats how I worded I regret every min of telling them no ill go buy else where they are very pushy jared was pretty pushy about the gap insurance until I finally gave up and said ok just do It, it went from me being happy to being completely letting my bad side come out in a good way but also letting know hey you screwed me over big time, im keeping the car but may pay it down some and sell it and buy something else, I was told by a fellow friend he's gotten screwed over with schomp as well and will never do business again, Sean salansky the manager he is who's about as useless as the rest made me feel uncomfortable driving the loaner they gave me until my car was done with repairs and also thought it was nice to threaten me with calling the police and reporting the car stolen if I don't have it back by this morning and so I was upset and didn't feel safe or comfortable driving it and so last night I dropped it off and said thanks for making me feel unease and uncomfortable driving your loaner so they have now made it to where I can't go to the dealer and thats fine I have no desire to ever do business with them ever again, sales people like this are very useless. Especially when you get screwed over by them, ya my car was fixed but after the 3rd time they actually used there brain ding ding. and took it to Subaru and Seans excuse was do you think I take that truck to Toyota knowing we don't have a Toyota dealer I said idk but Im no dumb person I know what your guys heads do sometimes and I feel my car was the example just put the car on the lot and lets get it sold so we don have to pay for the issues and be held responsible definitely shows what the word sales people are good at doing not all but obviously some, this was by far the worst experience I have ever had buying a car, and I will never go through this again and not allow my friends or family to have to go through what I did.cause its not cool after I went back and forth with he sales manager Sean, and stuff this afternoon I felt like I wanted to say sorry and obviously felt I got carma cause I was in a accident today, and felt that was my karma, well should of not wasted my time or breath because obviously I don't want sympathy but didn't Get hope your ok sorry to hear that nothing all I get is best we part ways, so thanks to Sean salansky and jared shingle for screwing me over on this car, and definitely thanks for the no so much help you so called you were both hear to help cause definitely didn't see any of it other you choosing what your fixing. hope everyone 2nd guess before buying a car from schomp have it inspected if you do so. worst the worst customer service too. I call to ask for management and was told we can't talk or help you so definitely watch your back cause there shady and very not truthful..... read more

Schomp MINI - Car Dealers Near Me - Highlands Ranch, Colorado

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Terrible experience with Mini. We bought our car from Schomp Mini trusting we were buying from a trusted source. This was not the case, however. Our Mini was riddled with issues, and the service department had not done sufficient checks & services prior to selling it to us. The cost of the Schomp Mini service department is also significantly more expensive than any other garage in Denver. Save your time & money, and service your Mini with Pro Auto Care on S Dahlia (BMW certified). read more

Bought tires from Schomp in Oct of last year. Picked up a nail and they said sorry you bought the tires early in the month last year and we can't cover the 1 yr warranty. They have the tires in stock and can't install new ones for 2 weeks. So now the car will be down for 2 weeks because of a flat tire. Highly recommend buying tires from Les Schwab as they will always take care of you. Kinda frustrating after giving Schomp thousands of dollars over the years. read more

My wife and I very much love our MINI Coopers, one of which we bought at Schomp. We initially bought our 2015 Countryman there new and when we went in we had a quote from TrueCar. I knew we were in for some slight of hand when we were informed that the car we selected was no longer available and yada yada "Schomp" pricing yada yada. Well we ended up buying more than we intended but love the car. I purchased a second MINI second hand, a 2006 Cooper R50, which I also love. But I have a problem with Schomp. They consistently quote significantly higher prices for parts and accessories. I'm not talking OEM vs a different brand I'm talking one MINI OEM part for another. Today I reached out to them to purchase an ignition key for the R50. Schomp's price was $208.75. The same part shipped from Seattle MINI is $151. The book MSRP on the part is $160. Why should I be pay more than MSRP from Schomp? The same goes for service. Every service quote I've gotten from Schomp is at least double what reputable local firms have charged me. Schomp you simply are not affordable. The cars are great but you are the worst case part and services provider. read more

It is unfortunate for the south Denver area that the only MINI dealership available to us for servicing our fantastic MINIs is this one. This was my first -- and last-- experience with Schomp MINI. My 2014 MINI Cooper needed an oil change. I called, made an appointment, and asked about the late-night drop off option. I received a confirmation e-mail and a confirmation phone call. So far everything looked great and they knew I was coming. My husband and I dropped off that zippy piece of machinery Tuesday night for our 8 am Wednesday appointment, slipped the key in the drop box with the right paperwork, and waited ... and waited. By 7:20ish pm on Wednesday I thought to myself "Aren't they ever going to call saying that spiffy joybox of a car is ready?!" So we began to drive there, calling and calling and calling and calling to get a hold of anyone. Finally a dude from Honda answered and told us he also couldn't get a hold of anyone in MINI service but gave us a personal cell number. That guy didn't answer either. Turns out, no one had touched our precious MINI. It was exactly where I parked it: definitely not serviced. No one checked the night drop box AND no one thought to call when our appointment came and went and no volcanic orange MINI presented itself (except right there in their parking lot where I left it). No communication and no effort was made. We could have waited for God knows how long for our car to get a simple oil change, it seems. Once it was determined that our car was just completely neglected, the service writer assisting us did apologize and offered us a loaner MINI. He also offered to priortize our vehicle and ask his manager if we could get a discount, all of which was appreciated. Turns out that discount was 10% which on the paperwork is labled "customer loyalty discount". It did not earn our loyalty. I appreciate that they attempted to make it right, but 10% is a discount that feels like they're just trying to placate us, not truly apologize for such an unacceptable oversight. But all was well when the service writer who had neglected us called to confirm what needed to be done and casually offered: "sorry about yesterday. That was unfortunate" and then moved on. read more

I have bought 2 MINI's at Schomp. The Service and parts Departments are the best! They are right off of C-470 with plenty of Great inventory. Not to mention that MINi's are the Bomba! read more

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