We needed a second opinion on a sewer line repair and Valerie with Straight Shooter was a ROCKSTAR!…read moreShe was so professional and courteous, and answered all of our concerns in a way we were able to understand. Straight shooter gave us a much better quote for the repair than we were originally given and we could not be happier with our inspection. The world needs more Valerie's!!!

We had a clogged toilet, we think thanks to our grandson. Something was jammed in there and the…read moretechnician didn't give up. He kept running his snake and slowly dislodged what ever was stuck in there. I thought the price was pretty high at $275. In spite of the high price we were glad to get it back to normal without having to wait for days.

Called on a promotional drain clearing offer. The sink would barely empty when I tested it after he…read moreleft. He definitely made it worse. It would at least drain albeit slowly and was semi-useable before he came. In addition he had an attitude after being asked about shoe covers. I called GS to ask if they would return to rectify the problem without charge. They said no. I asked the service manager to call me. He did not. This is a second rate outfit.

They were quick to respond to a sewage blockage and 1/2 the price of other companies. Very good…read morecommunications. Cleaned the drain and even ran a camera to show potential problems in the future. I will use them again on my several rentals.

Great pricing, much lower than other companies but did not sacrifice on quality at all. Shoe…read morecovers, tarps on carpets. Very friendly and clear about the work being done. Fast response as well. 10/10

This company is stellar! I have now had two EXCELLENT experiences with Six Point Plumbing. I cannot…read morerecommend them enough. They are knowledgeable, super-professional, friendly, clean, and thoughtful, and they do great work! will be telling everyone I know about them. HIGHLY RECOMMEND! Right after I bough my house my water heater went out earlier this summer. Ryan came out right away (same day!) and helped me get everything setup for a very reasonable price. He was so personable and considerate about how he did the work, how he cleaned up afterwards, and helping me out with understanding the water situation here since I was new in town. Fast forward to today. I was really struggling with how hard the water is here (my hands were cracking and it isn't winter yet!). Because of limited space at my home to install a water softener/filter system, I found a system that worked well for my space but it would require some routing of pipes, etc. to make things work. Ryan sent Jesse to take care of the job, and Jesse was great, too! It ended up being more work than anticipated and he was great about letting me know everything it would entail. He was also very conscientious and knowledgeable. He was very friendly and patient while we spent the time figuring out the best placement for the system. And he went above and beyond to write down the instructions I'll need to maintain my filter replacements in a year (and even going so far as to label my valves so I can follow the instructions easily, and the labels for the filters so I don't get them mixed up a year from now). He was so helpful and took such good care of me! I had other questions and he answered them without hesitation. And, Ryan (the owner) was great about providing me a very fair price for the work. I'm so happy with this company and the work they've done! Use them--you will not be sorry!

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Called on New Year's Day expecting to get voicemail. Nope. Phone was answered by Sam, who…read moreimmediately started taking information about my furnace problem. Given the symptoms, we thought I might have to replace my blower fan. At noon today, I got notice that Mike was on the way to look at the problem. At 12:30, Mike arrives. At 12:35, we're both looking at the furnace while he takes the blower fan cover off. At 12:37, he has diagnosed that the fan isn't dying or dead, but that it has shifted in its mounting bracket, making the fan blades hit the enclosure. SUPERB AND FRIENDLY SERVICE! I COULDN'T ASK FOR MORE. Honest, responsive, hardworking and friendly. HIGHLY RECOMMENDED!

I can't thank Sam & Mike enough. They showed up a bit after 8am to fix 1 leaky toilet and another…read morethat wasn't flushing well and flush the water heater. The water heater had a leaky valve, so they had to fix that first. Then the first toilet needed new gasket and seal in the tank. Then the 2nd one turned into a major project. It was clogged with calcium that they couldn't fully removed so we decide to go for a new toilet. When they took the old one out the seals in the floor were all rusted out. And the pipe in the floor was a mess so they had to replace that too. And once the toilets were done, they installed bidet attachments for us. They finished up around 2pm. I was so grateful that they were able to get everything done for us in 1 day. Highly recommend!

Despite Lowes treating both us and installers disrespectfully when faced with reality that Lowes…read morehad provided installer with broken unusable toilet, America NW folks persevered and completed the job promptly in spite of Lowes policy requirement that whole process be started anew delaying completion by 24 hours. I am dealing separately at Lowes corporate level in effort to effect changes that are more respectful of both consumer and contracted installers in future. Ward Buckingham

Wallace Strute was a gift as he repaired our leaky hose spigot. Diagnosis took five minutes and he…read morehad a plan and executed it within 30 minutes, including installation of an access panel for the spigot water line. Delight person who did quality work. Thank you! David Groth Coeur d'Alene

These guys are TERRIBLE! I wouldnt even give them 1 star. THEY HAVE A BBB F RATING ( go look)…read moremy homeowners insurance hired them to come (only) move our water heater away from a wall, when they left it no longer worked. I called him back and instantly he says " water heaters are easy cold in, hot out call an electrician. NOW let me get this straight you move a working water heater and now it no longer works and I need an electrician not a plumber???? HOW DID HE KNOW THIS? CAUSE HE PULLED MY WATER HEATER WIRES OUT OF THE WALL AND LEFT !!!!! then he blames it on faulty/ old house lol. DONT USE THIS COMPANY unless you have extra $$$ to fix their fuck - ups. Luckily for us our home owners had to pay for an electrician to come out since they are the ones that hired this idiot. I think you can learn a lot about a company by how they respond to your reviews. if you go on google, you will see how he responded to my review. Its not even logical to blame us!!!! ACCIDENTS HAPPEN wasnt a big deal but to pass your mistakes onto a homeowner is despicable & dishonest!!!!!! They also show up with family members to help do the work that ARE NOT LICENSED.

I hired them not just to clear a clog, but actually re-plumb my laundry room and replace the sink…read moredue to multiple issues. After obtaining 3 estimates, this very small company got my business. They are friendly, knowledgeable, willing to explain anything in terms a lay person can understand. Plus, I got to meet the entire team over the course of the project: 3 members, all family. If they needed to postpone due to an emergency, I was contacted prior to the expected arrival to keep my updated. The Clog Doctor will be my go-to plumber for any future needs.

Very professional, superb fix it plumber, fair cost. Can't…read moresay enough, he did a great job for me. I will use him again. Thanks

Thank you Tim for checking the few concerns I was worried about. And will definitely have you…read morereturn in Spring and reposition my main water valve. And enjoyed our conversation and good laughs. Will definitely refer you to my friends!!!

My father in law had been quoted for a job by the owner Dan himself. Not only did they dig an 8ft…read moresquare and 10ft deep selected by Dan himself where to dig to where it nearly took over his front yard and an entire day but comes to find out this said hole was unnecessary. He also quoted for additional work that was never done and not needed. He charged my father in law over 16k. I maybe wrong but I do believe my father in law should not have been billed for their mistake and hours spent on their mistake. When asked to speak with Dan regarding the over billing he was unprofessional and refused. Instead he made his worker come collect payment in full. His workers Brian and Jason we absolutely amazing. Thank goodness the owner Dan has them because based on my experience with Dan the owner his unprofessionalism and over billing and lack of concern is appalling.

Senior citizens. Wife home alone. Needed the toilet handle and flipper replaced. That's it. $35 in…read moreparts. Perfect. $290 in labor for 20-30 minutes?? What a rip off. In my opinion, they took advantage of a handicapped elderly woman. And I'm being nice here. That is so wrong in so many ways ... and I'll do everything I know how to make sure the public is aware.

Will and Marty from hometown plumbing came out to help me with a clogged pipe. They were able to…read moreget me in same day and were amazing and very knowledgeable. They even did a whole house check to make sure all my lines and shut offs were working. They were able to fix my issue very quickly and I will gladly recommend Will, Marty and Hometown Plumbing to all my friends. Thank you again!

Off the top, Hometown Plumbing fixed my plumbing problem. The guy was friendly, and I didn't feel…read morepressed to use his services. All good. Not-so-good. When the old water line was cut (within the drywall of the interior home room) the guy wasn't paying attention, leaving the cut and going out to his van. There was a LOT of residue water in the line and had I not been watching and able to capture the drainage at least a gallon of water would've spilled between the drywall and the house frame. Little to no ventilation in that space assuredly would've led to mildew and perhaps the need to replace drywall. Secondly, before leaving I noticed he hadn't used any foam fill between the outside wall and the spigot. I asked about it and he said, "It doesn't need it". Malarky! It was needed and I applied it myself after a run to the store. This was just laziness on his part. Yeah, if in a pinch again and Hometown was the only shop available to fix I'd go with them again. Otherwise, I'll look elsewhere for plumbing needs.