I received a quote the next day. But when I tried to book an appointment. I received no response. I…read morecalled the office and left a message. I emailed them and left a text message and still no response. So I hired another company

We had a small addition put on our home and had Joe come in to let us know the best way to cool…read morethis area. He recommended we replace our handler and condenser with a larger unit to compensate for the extra room, plus our equipment was nearing the end of it's life cycle age wise. It just constantly felt like it was running to make the house cold. He also added a supply and return in the small addition. We had the system put in during October 2022. Joe and his team are always extremely knowledgeable and a really nice group of people. Joe has an after hours messaging center which is 24 hours, and his team is always well equipped. Joe himself even came out a couple of times to help us with things. We are very pleased with the work and promptness that Joe and his team provide. A very stand up guy who stands behind his work, and has excellent employees! Highly recommended!

GallettAir's work is absolutely phenomenal! I live in a split ranch and had a central air system…read moreinstalled. From the initial assessment by the owner, Carmine, all the way through the installation and follow-up, their service was second to none. Carmine was thorough, thoughtful and honest. John, Rich, Mike and the entire crew were an absolute pleasure to have in my home. They worked incredibly hard and went above and beyond to ensure everything was done perfectly and that we were completely happy. I have worked with contractors for over 20 years and have never met a team as wonderful or trustworthy as this one. If you're looking for HVAC experts, there is simply no other choice. GallettAir is hands down the best!

Carmine and his entire crew are one of the most wonderful people we have had the pleasure to work…read morewith. They are caring and respectful to all of our needs. Their customer service is unbelievable! We highly recommend them to anyone who needs help with their air conditioning system

Ruh-rohhhh.The motor on our air handler died in August. It was only a 89 degree day, and a super…read morehot week. We come to find out the system is around 35 years old. It's old enough to have a family, a career, a mortgage... Uhh. Time for a replacement. After speaking to 7 companies and getting 3 quotes, I landed on Nick's company. Almost immediately after reaching out, he was asking questions, requesting pictures, and really trying to get an idea of my space. He was kind, thoughtful, and extremely communicative. Unlike one company I dealt with, he was also open to giving me multiple options. There were no pushy sales tactics. He definitely isn't a salesman, he's an installer. Replacing your entire HVAC system is not cheap, and honestly, it is intimidating if you don't know a darn thing about SEER ratings and tonnage. I can research just about anything, so I really appreciated being given the information and having the opportunity to take it back and analyze it for myself and compare. The entire install went great, the team was courteous, respectful and seem to work well with Nick! They were joking around like old friends while working their tails off getting the install done. FYI he is not located on long Island any more, but that doesn't stop him from providing excellent service. He is on the island all the time. We're extremely happy with everything so far and we couldn't have picked a nicer person to do it with. Ps: if you need further proof that he's an all around great guy, he loves animals, too!!

Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

My ac stopped working on a saturday in the middle of a heat wave. Joe came by within an hour and…read morediagnosed the issue as a bad control/circuit board. When the supply store was open monday he helped facillitate the ordering of said board and helped with the install. Joe correctly diagnosed the issue, was easy to get a hold of, patient, and just an all around nice guy. I will be using LVV in the future should the need arise. Thanks Joe!

Joe has serviced my ac issues at several locations. Has always been very responsive, professional,…read morewhile providing top notch service! Highly recommend LLV HVAC...Great service with a smile :-)

I did a major basement renovation last summer and my contractor used this company to upgrade my…read moreentire service. I went from one zone of central air and converted it to 2 zones with ac and heat. To say it has been a disaster has been an understatement. When they put the new system in I told them of a particular room that didn't stay as cool as the rest of the house. They said they would make sure to take care of it. Well the new system actually works worse than my 20 year old single zone system. A few highlights On one hot day the thermostat upstairs is set at 68. My sons room is well over 73 degrees The hot room that was a problem is 74-75 degrees on hot days even though my thermostat is set at 68. The basement renovation they decided to put only one vent all the way on the back by the Bilco door. In the winter the basement is 61 degrees while the thermostat is set at 70 on the first floor. They had to come out here 4 times before they realized they wired the system incorrectly when they installed it I don't expect exact temperature match with the thermostats in every room. But when I drop 40k plus a new system it should be pretty damn close. They often send guys out and say they will come back or talk to the owner about the problem. They never do. Stay far away

I couldn't be happier with the work P&B Heating and Air Conditioning did. My central air has been…read moregiving me a problem for a long time, and from the moment I contacted them they were professional and responsive. The technicians were knowledgeable and worked efficiently to get the job done in a timely fashion. They made sure everything was clean and in perfect working order before they left. The quality of their work truly shows, and they went above and beyond to make sure I was a satisfied customer. If your looking for a reliable, honest, and skilled HVAC company than I highly recommend them. I will definitely be using them again for any future heating or cooling needs. Thank you for a job well done!! Susan Weber.

I called Richard's Heating and Cooling within 12 hours of my heat not working. They sent someone…read morequickly, he was professional, knew exactly what he was looking at and how to fix the problem. I would definitely call again for any hvac needs and would recommend to friends as well. Thanks!

Upon confirming that my heat was out tonight around 7:30 pm, I got in touch with Richard's around 8…read morepm.. I spoke with Brian & explained my situation along with the fact that I had a 7 month old at home. Brian arrived within 1.5 hours, promptly found the problem & replaced the defective piece. Heat was back on in less than half an hour! Brian was very personable & professional! Thank God considering the forecasted overnight temps...probably the coldest night! Absolutely recommend Richard's as they are a true emergency service company!

It takes a lot to get me to a one star review, but when you feel like you've been taken advantage…read moreof, paid for services that you don't feel like were complete or legitimately needed in the first place, and you just aren't respected or valued as a customer, it leads you here. That's where I'm at with Hartmann's & Esposito. Honestly, I was going to write up a whole review detailing everything that happened, but it's not worth my time explaining it. Just know that there is a reason this place has 2 stars on Yelp. The issues others have had with contacting, quoting fair pricing, and doing a legitimate job are all unfortunately true. I had actually used Hartmann's and Esposito in the past and my experiences were decent, but this most recent circumstance (with, to give some details, my furnace and parts that were not actually needed and never completely fixing the issue they created) has left the ultimate bad taste in my mouth. Overall, the whole situation from the start felt like I was being taken advantage of and not once did I actually feel like my time and my satisfaction with this company and the work they did was important. There's a real lack of responsibility, integrity, ownership, honesty, and respect taking place with Hartmann's and Esposito. In no way would I recommend them to anyone else and I will now be looking for a company that is competent, skilled, proficient, and values me as a customer.

I had called to request assistance because my heat was not working, and I was informed that there…read morewould be a $180 service fee for the visit, which I agreed to. When your technician arrived, he informed me that I had a broken circulator. He then began tapping on it and said, "I tried banging it, but as you can see, it doesn't turn on." He went on to say that I needed a new one and that it would cost about $750. When I questioned the amount, he replied, "Well, it's not 7 dollars," and laughed. I did not appreciate that remark--it came across as unprofessional given the situation. I got a second opinion and it turned out I needed to bleed the air in the pipes and it worked. The whole experience left me feeling taken advantage of and disappointed in the service.

A Scheduled Appt was set and they knew they weren't going to come yet didn't reach out to me at all…read moreexplaining they apologize but will have to Reschedule. They left me sitting there waiting for them until I questioned when they will arrive and I found out they weren't going to come at all. No communication and lack of consideration on their part. No thought about the customer at all. They definitely lost a potential customer and I'm going to post this review in all the mom's groups I'm in to spread the word. Whatever happened to the customer comes first?

Marc, the owner, took the time to educate us on our options, and provided a very fair quote for the…read morescope of work (central AC install on 1 level, ductless split on tbe other). He was professional and prompt in his communication throughout the process. The installation went very smoothly, the entire crew was great, and they worked incredibly cleanly. Having three small children, I was concerned about dust and debris, and it was negligible. I highly recommend this company I would use their services again.

If I could give negative stars, I would. This guy is the definition of unprofessional. He was…read moresupposed to replace a part, and the moment I asked for an invoice, he told me to find someone else. No accountability, no courtesy -- just attitude. Save yourself the headache and go with someone reputable.

Has anyone else on Long Island struggled to find a good plumber? Half the time I never understand…read morewhat they're talking about, then next thing you know you run up a bill of $500-$1k without blinking. It's like that episode of Seinfeld: George: "Well of course they are trying to screw you. What do you think, that's what they do. They could make up anything, no one knows". Plumber: "By the way, you need a new Johnson rod in here". George: "Oh Johnson rod, yeah well, better put one of those on". That was me, previous to getting referred to Ed from Eddie's Home Comfort. Ed has done countless of jobs for me. Heating issues with the boiler, cooling issues with the A/C, backyard plumbing, toilets that decide to stop flushing - the list goes on. He successfully completes the task at hand, and then goes above and beyond to make sure things are left better than they were before they were working. And his prices are more than reasonable. At the end of the day he's a guy that cares, prices are fair and he's also technically proficient. Tough to find these days. Finally found a plumber I can trust.