the employee who took my order was very kind, helpful as well as the person who gave me my order. I couldn't recall what I normally like but the staff suggested a few things and I immediately recalled what I wanted and it was delicious. I love their hot ham and cheese sandwich just plain usually but i tried it with the pickles mayo and mustard. I love the freshness of the bread and how nice the staff were on my visit. I am not sure about the atmosphere or ambience as I did drive through. read more

Great food and service. And honestly the cleanest fast food restaurant I've ever been in. Restrooms very clean also

The food was very good here and so is the service. Fresh and large portions. I must try.

I'm a long-time Schlotzsky's customer, but my experience recently might very well change that. I ordered through the app and a glitch placed my order at a wrong location. As soon as it went through and I saw the location, which was 2941 Lawrenceville Suwanee Road, I called them immediately. The manager was belligerent and refused to refund my order. He then said that he "forgot" how and that I would have to call back the next day to talk to his manager Roukesh. I called the next day and Roukesh said he had no intention of giving me a refund regardless of the circumstances. He didn't care about the situation, was curt and unhelpful. If they'd been a little less confrontational, l would have been happy to drive the distance to pick up my food. But after their poor interaction, I didn't feel comfortable dealing with them. I was extremely disappointed with the lack of service and my interactions with Roukesh and his manager underneath him. Again, I've been going to Schlotzsky's for decades and there is a very good chance that I will stop altogether based on my interaction with this location. Are there standards for owners that carry the Schlotzsky's name? Are people representing Schlotzsky's not vetted so that they can maintain the proper food and customer standards? I'm disappointed that the app had issues but I'm most disappointed in the management at the LAWRENCEVILLE-SUWANEE location. Roukesh knows that you can't treat customers like that and still have them buy from the Schlotzsky's locations in the future. Avoid this place and save yourself the trouble. Go to McDonalds or anywhere else where they care about your business, because Roukesh doesn't and Schlotzsky's doesn't appear to either. Thanks for nothing. read more

I called 40 minutes before closing and for a I get there 20 minutes before closing and they tell me that they can't open the door. They're only taking payments through the drive-through. I don't have a car. I literally just walked for 20 minutes to get here and buy my food and they're telling me I can't get it unless I go through the drive-through. They were very rude very unprofessional and when I for a manager, they didn't wanna let me speak they also don't have any sign up saying that they lobby at six and only taking orders through the drive-through. They did not tell me that over the phone either will again as much as money as I didn't spend here for them to do that was very rude very unprofessional and shows they have no kind of customer service skills read more

When I get food in-store, things are always prepared perfectly. When I get my order delivered, there are always things on my sandwich that I requested be removed. This is the 3rd time it's happened and I won't order delivery from them again. There needs to be a sense of quality control before food is given to the customer or deemed ready for delivery. read more

Schlotzsky's - This shows that I requested no tomato and no olive but the tomato is clearly visible. - Delis Near Me - Suwanee, Georgia

This place will always get five stars from me. I've never had a bad experience and their food is amazingly good. My favorite and go to is The Original in sourdough. The small is more than enough for me so hat a plus. Another favorite here are the sugar cookies. I recently realized they have soup but it was nothing to write home about. The customer service is always good at this location and as an added bonus they have a drive- they which gets you in and out quickly. read more

First time eating at a Schlotsky's. At least the best I can recall. It's possible I ate at the one in Dunwoody, but it would have been so long ago I truly don't remember. Was going to try Brown Bag Deli but I didn't want to go in like only 30 minutes before closing so came here instead. I have to say it was pretty dang good. Round bread instead of square or rectangular so therefore a bit smaller but was good. Had the pastrami Rueben and a bowl of broccoli cheddar soup. The soup had actual decent sized pieces of broccoli which was nice. The only issue was like mist sandwich places, I don't know where they came up with their idea of a bowl Is. Chicken Salad Chick is the same way as are others. Their paper bowls seem so small especially for the price. When I order a bowl, I would like an actual bowl size. That being said it tasted fine, and even the bag of chips with their name on the bag was good. While nothing tasted overly salty, a look at the nutrition labels show a high sodium count which is a bummer. Panera and other places are unfortunately the same way. I will return even though it's a little bit out of the way for me, but I did enjoy it. They did bring me the wrong soup at first, but I noticed it right away and told the guy and he promptly brought out the correct one. I'll have to try Brown Bag some other time because I really like a good soup and sandwich combo. read more

I love Schlotzsky's every now and then. It's a great option to mix things up. This store is a great place to visit. I is spit-polish clean. The food is always fresh. The people always seem happy and engage you in conversation. My favorite is their Roast Beef Au Jus. It makes 2 meals for me and I'm a big guy. Want a great fast meal? Come to Suwanee's Schlotzsky's! read more

My absolute FAVORITE! I've tried Schlotzsky's in other areas but this location is my favorite. It's always clean and the staff and owners are genuinely nice. Turkey original on jalapeño cheddar is my go to. I'd eat here every day if I could! read more

Had an absolutely perfect original sandwich from them today, the bun was warm, slightly crunchy and the fillings were perfect. This is the ultimate Schlotzsky's experience, do not miss it. read more

I didn't expect much when I came here during my road trip. That being said, the brisket Sandwhich was spectacular! Also, I appreciated the staff and their friendliness. Bonus points for having sports center on the TVs. read more

Schlotzsky's - Delis Near Me - Suwanee, Georgia

Traveling in GA when I pulled off an exit to find something for lunch. I was very happy to see Schlotzsky's Deli as I hadn't been in one since I lived in TX twenty years ago. I was very disappointed. I am not sure if the menu items and quality have changed over time, or perhaps I am remembering their food incorrectly. In either case, I was very disappointed with the quality. There is an array of menu items from which to choose, so no shortage of quantity of selections. I chose the Pick Two combo: Broccoli cheese soup and a half of French Dip on a pretzel roll. Nothing wrong with either one, but just not tasty. Sort of "blah." The restaurant was old looking, so that didn't do much for me in terms of feeling good about eating there. Hardly any customers. Family of owners who are very attentive to customer service for the few patrons that were in the restaurant. read more

Schlotzsky's - Pick Two. I chose cup of broccoli cheese soup and half of a French Dip on a pretzel roll. - Delis Near Me - Suwanee, Georgia

First time going to a Schlotzskys, and I was very pleased. Not only was the restaurant and restrooms super clean, but the service was excellent. Very personable and professional staff and the manager was on top of everything . And I hadn't even tried the food yet! I was not disappointed. Turkey breast sandwich was fresh, and the broccoli cheddar soup was excellent. THUMBS UP. Very glad I tried them. read more

The food taste like legit dog food and it was cold. Almost forgot my drink too do not recommend

The baked potato soup is delicious! Food came out nice and hot and very appetizing. The inside was neat and clean. The employees were very friendly. Overall a good place to grab a quick meal. read more

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I'm kind of biased - since I first got my first Schlotzsky's original over 40 years ago I've been hooked and for many years was unable to get them as I moved around. Once they opened in Georgia I became a regular customer again and this particular location is one of the better ones I've had. The staff is always friendly and the food is always hot, fresh and packed with that original Schlotzsky's taste that you can't get anywhere else. read more

Hubby and I picked up lunch today from this restaurant. We had the pastrami. It was absolutely delicious!!!! We will definitely be back!!! And the customer service is top notch! read more

I wanted a Cinnabon and didnt want to go in the Mall so I tried here and I was highly disappointed. When I went to Yelp it gave me a free drink the owner said he's not on Yelp I showed him he app he honored it and told him about the Cinnabon but they all were the same like they were a few days old toasted!! I ended up going to the mall anyway after one bite. read more

I appreciate the fact that they've closed down their dining room once again as case (and death) counts have spiked again in the area. Too many restaurants have continued on with "business as usual" when they should be taking *more* precautions right now. So one star back for that. That said, one star off for charging full price for drink refills when the dining room was open, but the drink fountain was closed. And another star off for charging for pickle spears and then not putting them in the order sometimes. Food overall is good, reasonably priced, and different enough from the usual sandwich fare to make it worth a trip every now and then. read more

make sure you get what you order. they have been massing up with my order since last two times. they were very ignorant about it when I mentioned. read more

Should you visit Schlotzky's Deli? Well that depends on 2 things... here's an honest review from a first-timer point of view after visiting this location. Pros - FLAVOR FOR DAYS! If your tired of eateries that dont know how to season food, look no further - Schlotzsky's has you covered. I had the chicken and rice soup along with a french dip sandwich and there was flavor galore - which is a good thing because I'm an amateur chef myself and my palate needs a lot of flavor to enjoy the meal. Cons - UMM, EXPENSIVE! And I hate to use the word skimpy to describe the portions, but... I tried the "pick 2" menu option, meaning you can try 2 items for one price. I paid $9.32 for half a french dip sandwich and a somewhat small cup of soup. Needless to say, I was still hungry afterwards. Sorry guys, I'm an average guy trying to make a living - I can't spend $10 for a skimpy lunch no matter how good the flavor. Conclusion - if your wealthy, live it up and enjoy. As for me, I'll be back when the prices come down to earth. :) read more

Today at lunchtime was the second time I have visited this restaurant through the drive through. The first time it was good, today not so much. I bought a Scholtsky's Original and a Cinnabon Middle of the roll. The original was dry, like it had no sauces on it, the same with the Cinnabon. I was very disappointed! I hadn't had Cinnabon in months and the only put a squirt of the icing on tithe top, the rest was dry, who wants a dry Cinnabon desert???? Probably won't go back. read more

Always get the original turkey on sourdough and broccoli and cheese soup (my favorite) or the loaded Potato soup in which is just as good

Tastes great but drive thru takes at least 5 min even if you're first in line. Twice I've waited 10 min.

Wow...where to start. Children were running around the kitchen area behind the counter. The kid behind the counter mumbled to the point he had to say everything 3 times before we could understand him. Every table was dirty, so I sprayed it off myself and cleaned it. So, now I understand why there is never more than one car in the parking lot. read more

First off, this location is shared with Cinnabon, interesting combination. Came through the drive thru for some (un)necessary cinnamon rolls. The young lady at the window was very friendly and made sure to put napkins, forks and knives in the bag without us having to ask. Service with a smile, very appreciated! Rolls are hot and super soft! 11 and change for 3 rolls. read more

Schlotzsky's - Yum! - Delis Near Me - Suwanee, Georgia

Ordered Schlotzsky's through UBEREATS first time. I ordered the Deluxe Original sandwich for my husband and the four pack Aloha Brisket Sliders for me. Sandwiches were delicious, however, it was too expensive (over $15) and that was with NO DRINKS NOR CHIPS included, so unless Schlotzky's offer coupons, I am better off sticking with Arby's or Publix subs sandwiches. Also, I am not a fan of stapled bag as metal pieces can get into the food, but the sandwiches were wrapped fresh and tight. read more

Schlotzsky's menu is a bit hard for me to comprehend. They do sandwiches, pizzas and salads. On top of that this one serves Cinnabon cinnamon rolls and carvel ice-cream. It's a bit of everyig which makes me nervous. The two times I've eaten here the food has been good though it is a bit on the salty side. I've tried the original and the windy city sandwiches between the those two I would recommend the original. A high point of the meal was their chips. They have the usual suspects of chip flavors such as BBQ, Jalapeno and sea salt. I've had the BBQ and jalapeno and they both were surprisingly good. Service at the restaurant is good and there hasn't been much of a line on both visit's. I'm sure I'll be back here at some point for lunch. read more

Worst service every waited over 20 min for food and the staff didn't even understand English or at least they acted like they didn't understand the word that I was saying when simply asking for my food. read more

I originally added this business to Yelp and I was excited to have one in the area. I am however getting continually disappointed. I literally just spent 12 minutes in the drive thru. The cost of the sandwiches are high also. I am hoping that in the future they get it together. read more

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I would give them a 0 if I could for customer service. I called them after getting home with my drive thru order only to realize I have no dressing for my salad the person who answered isn't helpful! I explained the issue, she was very unwilling to help fix it. I would have liked at least a credit for a future salad without asking for it. When I explained I would return in the future due to poor service, she really didn't care and said ok!!!! Really? This is how we treat customers...now I know why they aren't busy! Too bad their food is good for fast food standard. read more

Went here for a Cinnabon roll and was supremely disappointed by how dry the bread was. I guess my assumption was right that they don't get much traffic so it's probably been sitting out for a while. Don't come here if you crave a hot and moist Cinnabon. read more

This is a bread sandwich...and a tasteless one at that. I can't believe I paid almost 8 dollars for a piece of bread two measly pieces of meat in a little bit of lettuce. A complete rip off read more

I went to your store in Suwanee at 1058 am. The good part was I arrived 5 minutes before opening and a member of the crew was nice enough to let me in so that I didn't have to stand in the rain. After waiting for a few moments, the cashier beckoned and I placed my order.....only one other person had ordered before me. First off, the cashier is in dire need of education on the menu. When I ask "Whats your tuna sandwich like? Is it tuna salad or more like a melt?" I do not expect the answer to be "Uh, I dont know...Tuna?" With my prompting he was good enough to go inquire and came back and said "Tuna and mayonaise"...since both melts and tuna salad have tuna and mayo in the ingredients list I was left no closer to my goal of discerning whether or not the Tuna sandwich was worth getting. I figured out though, that given the quality of employee I was dealing with, that it was going to be a lost cause. He works in a sandwich shop so why should he be expected to know the difference between Tuna Salad and a Tuna melt? Or what the ingredients of menu items are? Secondly...the place smelled like a nursing home. This is off putting for a place people where people eat. Third. It took about 4 or 5 minutes for me to get my sandwich. I had settled on the medium turkey and guacamole and understand that it takes time to put turkey slices, lettuce, onions, and guacamole on bread. That time however, should probably be less than it takes to type out the process which I just described. Why on Earth did it take so long? As the second person to place an order that day I must inquire as to whether or not one order is enough to back your staff up and cause those kinds of delays. If so, perhaps some training on rapid sandwich assembly should be in order? The sandwich tasted ok, but not worth the 8.54 that I paid for the sandwich and a small drink. This was my first visit ever to Schlotzsky's due to the prompting of a coworker. They made quite an impression. read more

I love schlotzsky's, but this was is beyond the best i've ever been to. The thing that sets this one apart is the service. They are so friendly and quick here. read more

Glad to have them in the area. Our food was made to order and was fantastic. There is also a Cinnabon and a Carvel ingrained into the one store so dessert is in-house. Sheesh! I'm certainly happy to see them but my waistline will not be. I know I'll be spending a fair amount of time here. They have drive thru and patio seating! read more

I don't care what the negative commenters have said, I am impressed with the quality of the food and how it was delivered to my table shortly after I ordered it. I had chosen the Pick Two option for pasta and soup and was pleased with my choice. I even redeemed a coupon for three fresh cookies to round off my meal, having received that coupon from doing a survey after my previous visit to this Schlotzsky's. I appreciate using their Internet service as well. No hassles. read more

The other yelpers here are correct. It will be interesting to see if this location gets their bugs worked out, or if this will be a Schlotzsky's that will always have a lot to be desired. I had the smoked turkey on dark rye and a Cinnabon(Cinnabon was my reward for waiting in the drive-thru for 20+ minutes.) The sandwich bread seems to be tough around the edges and order accuracy could be a problem. I will return occassionally to see if things get better. Also, getting in and out of this area is rough because it is by I-85 and there is a lot of traffic on Lawrenceville-Suwanee Rd. read more

I've never been inside the restaurant. I've only done drive thru and this is probably my favorite "fast food" restaurant on the block. What other fast food can give you cinnamon rolls?! Their coffee cup was huge and smelled so roasty. That's a good thing because my car smelled like fresh coffee beans. read more