Went today to try the gluten free bread. Not the same as the regular bread of course, but all of the other meat and toppings were the same. The sandwich tasted great and the employee was very knowledgeable and helpful. The food was made quickly and smelled great in the car on the way home. The store was very clean, I was there not long after opening and it smelled good inside. It's an easy stop after a grocery store run at Kroger. Overall I will go to this location again. read more

The food was excellent as always. However when we arrived the lady who took our order was also mopping the floor in the dining room. Not necessarily a bad thing. She was, however, dipping the mop in the soapy water and mopping without wringing the mop out at all. This left puddled soapy water all over the dining room floor. When we left after dining, approximately 30 minutes later, the floor was still very, very wet. Anyone not paying attention could have easily slipped and fell. I didn't feel this was a safe dining room. read more

Salad made with wilted spring mix and tomato. The avocado definitely wasn't fresh either. It was a Cobb salad and should have been made with actual lettuce or Romain. I'm pretty sure it's under new ownership. I won't be returning to that location. read more

Checked the menu on the website and wanted to order Reuben sandwich and they don't have it! I looked for pastrami sandwich and it's not available either. So I decided not to order. My husband ordered the chicken sandwich, only to find out when he got home that the chicken was not grilled but sliced like lunch meat. read more

Friendly but when you serve food to the wrong table, then go back to the kitchen, realize you gave the wrong food to the wrong table, take it back, give to the correct table, is un sanitary and unacceptable. Then say " oh, they didn't touch it". How do you know they didn't touch it, you went back to the kitchen. You then claim to have made a new one, in less than 1 minute. read more

I was hungry and in a hurry and thought nobody can possibly screw up something so simple as a sandwich, bread and cheese and a meat. Well Schlotzsky's showed me that even something as simple as a sandwich is too much for Little Elm to provide. Came in here on a weekday at 12:00pm and there was only 1 customer inside. My better judgement told me to turn around and leave but I ignored that and forged ahead. First I ordered the French dip, and what I was served were a bunch of blobs of cooked fat. I have never ever seen a French dip or roast beef sandwich served like this. Ever. I don't ever do this but decided to send it back and ask for something else. For the second attempt, I picked something stupidly easy to make, HAM AND CHEESE. Whatever it is they served to me was so disgusting and inedible that as hungry as I was, I threw it out. read more

It looks like they changed the recipe on their pizzas. They are absolutely horrible now! They don't even use pizza sauce. I just ordered the Bogo, a vegetarian and a 4 cheese. No pizza sauce and 10 times the salt. read more

Emily was professional and polite. I had a problem with my Uber eats pick up and she helped fix the problem.

I'm tired of going to this location and getting less than what I'm supposed to especially on the pizzas. Tonight was the last straw. Ordered the vegetable supreme which was supposed to have 5 veggies. The mushrooms and the green peppers were missing. The tomato was limited, onion skimpy but the olives were OK. I called and was told that they were out of mushrooms. Asked why weren't we told that when we ordered? No answer. Was told I could come back and he'd give me some chopped peppers. I said really? So then he offered to make me a new pizza if I brought the old one back. Told him to forget it. On my past several sandwich orders I'd really have to look to find the lettuce. Sometimes the meat seemed less than it used to be. I understand times are tough but don't advertise photos of loaded pizzas or sandwiches but sell me something much less. Flavor is good for what you do get so that's why 2 stars instead of 1. I'm sad to write this because I love Schlotzsky's. Might try some other locations. read more

It really makes me disappointed that I can't ever get a decent sandwich here. Without fail I always get the most dry, skimpy sandwich imaginable. The bread is never fresh and often hard and my sandwich is extremely dry! Add to that, when I visit the Schlotzsky's on Hwy 380, I'm always given my order with a nice pickle. That makes a difference with my sandwich and experience. This location is closest to me, so I have to drive out of my way to go to the Hwy 380 location if I ever want my sandwich made correctly. I order the fresh veggie and you would think because it's only made of lettuce, tomatoes, cheese and cucumbers that it would be packed hearty. No protein, typically indicates, this is the only meal I'm enjoying, please don't short change me. Had to stop at this location and sadly it's the same thing as always. This place needs a new crew, new training or a new management level. This is pathetic. I even asked for more sauce and veggies thinking I'd have to REQUEST a right size sandwich - nope, opened it when I got home and it's the same dry mess. Attached is a photo. I'm done giving this location a chance. Smh read more

Schlotzsky's - Where are the veggies on my Fresh Veggie Sandwich? Every time I come I get this half made dry sandwich. - Sandwiches Near Me - Little Elm, Texas

I ordered the pick two. The sourdough bread really puts on the flavor to a fresh well made loaded with meat sandwich! The mixed greens salad was fresh and loaded with nuts, raisins, chicken and blue cheese crumbles. I added the blue cheese dressing. Staff was great and ordering was easy. Download the Schlotzsky's app and get free food! I'll definitely return! read more

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I ordered a pizza online for my girlfriend and I while I waited for her to get out of work and when you order, they say that you can either go through the drive thru and pick it up or call and they will bring it outside. I get there a few minutes after my pizza is ready and I go through the drive through, I'm sitting there for at least a minute or two saying "hello?" But no one answered me so I drive around and see that guy that's supposed to be on the drive thru mic, on his phone. I thought to myself like okay whatever, let me just call and get my pizza. It's late, I get it. I go and sit in the parking lot and call to tell them I'm there to pick up my order and they say "you can either come inside or go through the drive through." I got a little irritated at this point because I was just in their drive through, but whatever, I just want my pizza so I pull up through the drive through again and up to the window this time because no one answered, and when I got to the window there were three people standing there and two of them just stared at me, and the lady walked away from the window completely. The guy finally opens the window and is like "Hello?" Like I wasn't just on the phone with them for my order? Ontop of that, my pizza was dry as hell. I don't normally expect very much from little shops like this but bad service, bad pizza read more

Sandwiches take foreeeveeerrrrrr to make, they make you pull over to a parking spot and wait for your sandwich. If there is a car in front of you forget it, it will take 30+min to get your sandwich. Not always but the dude working there today was high and couldn't even speak. They Never give you the pickle that comes with your sandwich, only reason I come (not often) is because I don't have another one close by. read more

If you're a Schlotzsky's fan I definitely wouldn't recommend you go to this location. There's nothing better than a hot, fresh well made Schlotzsky's sandwich but we didn't get it here! No one was in the restaurant or drive thru so no excuse to be handed a sandwich that was apparently pre- made, not fresh, cold with very little veggies. I was wondering how they made the sandwich soooo fast! Won't be going back to this location- very disappointing since it's so close to our home. read more

There's always something about the store that's a disappointment. Usually it's how dirty it is. But today, we were overcharged for our food, and they were out of all of our favorite drinks. We know better than to come here and we won't make that mistake again. read more

Probably the two worse sandwiches we have ever had. Also the cinnamon rolls were hard as rocks. Obviously nothing was fresh. I would doubt if it was even 1 day old. Here's hoping that I'm able to go to work tomorrow....fingers crossed! read more

These people are rude and do not even monitor the front counter. They're out of something every time I come here. Worst schlotsky's I have been too. Send an adult over here to see what their problem is. read more

Normally these sandwiches are good but not today. We ordered a turkey original and it was slathered in mayonnaise and no cheese. I also decided to try a calzone and I don't recommend the French dip one. Then I asked for my receipt but instead was given the one for the person behind me. When asked for it again it didn't happen. Probably won't be back for a while. read more

I started eating these sandwiches at the original location in Austin in 1972. We would walk there from the UT campus. Now there is one right around the corner from us. The chicken, apple, goat cheese, cranberries and pecan salad is a regular for us. read more

Different sandwiches very good! Employees were attentive and helpful. Senior Discount, clean and bright. read more

Well 2nd time shopping here service was asif they could careless if you navigated through that maze of a drive through just for them to have you pull up, for what no one is behind me it makes me uncomfortable when they do this. Pizza was burnt slices were big little and in between super super greasy not sure what that was about. Did not enjoy it. Texas is awful with training young professional. Take a page out of chick fila, what a burger, in and out, pizza hut, little Cesar , cane's book they train young people to be professional. read more

Schlotzsky's - BURNT DELIGHT NOT. IF YOU DON'T LIKE WHAT U DO DO SOMETHING ELSE. - Sandwiches Near Me - Little Elm, Texas

Stop EVERYTHING you are doing and go to this Schlotzskys now. Not just once, but FOUR TIMES we've gotten fast, clean excellent service here. I don't know who the franchise owner is. But you need to KEEP and GIVE a RAISE to your manager Theresa. She is so friendly and makes me want to eat here even when I don't want a sandwich. It's so refreshing to come to a place like this considering everyone else has totally forgotten what it means to take pride in their work. read more

Schlotzsky's - Ordering area - Sandwiches Near Me - Little Elm, Texas

Worst Schlotzsky's ever. Slooooow, inconsistent service. Don't train new employees. 20 minutes I waited for a small original. I asked for extra lettuce and hardly any was on my sandwich. He had ONE JOB. Extra lettuce and couldn't even do that. I've been eating at Schlotzsky's for decades and this location is by far the worst. NEVER AGAIN!!! GET YOUR ACT TOGETHER!!! read more

The staff at this location is very friendly. I went through the drive thru and ordered a custom sandwich with several changes. When I got home, there were 3 items missing. I will visit this location again, but I will check my order before I leave. The service was very quick. read more

I am disappointed that they cannot get an order correct. An order was placed using Door Dash and the way I see it this was a double failure 1) by the Resturant that creates and pulls the order. 2) by door dash for not checking the order prior to delivery. The next issue is the Resturant refuses to refund the order the manager offered a store credit only and informed me to contact Door Dash if I wanted a refund. When I called Door Dash they only offer a store credit and that was through on-line messaging because you cannot get through to talk to anyone. This is poor customer service all the way. Update I have to say that both Schlotzsky's corporate and the local store contacted me to apologize for the mistake and rectify the mistake. I was also contacted by door dash an they refunded the product I did not receive. read more

Visited this location about a week after they opened. Not a great experience so decided to write my review after going back for a second time. The next time was after they had been opened for awhile. This time around the orders were accurate, a short wait time and tasted a lot fresher. The staff was friendly. Will definitely come back for my schlotzsky's fix. read more

Schlotzsky's - The small original - Sandwiches Near Me - Little Elm, Texas

No one in the drive-through, 5:30 in the evening. Placed my order at the speaker, ask for a medium turkey sandwich no olives. Drive up to the window, the server is in a T-shirt, a dirty one at that. Should've been my first clue. Pay for the order, and mind you there's no one behind me in the drive-through. He asked me to pull forward to the stop sign. No one behind me, no one in front of me, I said fine and i pull up. Wait five minutes. He brings me my turkey sandwich which, when I get home, I Discover is the original. Not a turkey, but the original. read more

Inconsistent experience. I ordered- Aloha Brisket Slider and it was amazing. Went back again a week later (Friday night 2/8/19 @ 6:30 pm. ) and ordered 8 mouth watering Aloha sliders. When i got home to share with family, all I received was brisket on a Hawaiian Bun . Briskets had no, nada, zilch Provolone cheese, pineapple kale slaw, red onion, basil and dressing. I had to put my own sauce on it even! This location has a sign up that states they are under new management. Disappointed! read more

This location seems to be improving on mediocre faults from the past, however one area that needs immediate improvement is the soup. Loaded Baked Potato soup should not be as thin as a Chicken Noodle style soup. 2 stars for watering down the soup. read more

Dont stop for the Cinnamon Rolls 9/10 they wont have any, they wont make anymore, or the ones that are left are super hard and dry. If I were Cinnabon I would pull my supply from the Little Elm location. The first two times I stopped, once at 8 and once at 7:15ish they didnt have anymore. Mind you they dont close until 9. So I asked if they were making more, the guy replied matter of factly "no" When i was able to order One I was highly disappointed after getting home and opening the box to find one dried up, hard monster bon. Bottom line I wont try this location again. read more

Food is ok but atmosphere is awful, out of tune with locals. This city is 24% Hispanic and probably 98% speak English but for some reason the music in the restaurant is 100% Spanish! I guess the workers are Hispanic and don't came about the local customer. No wonder there are seldom customers eating inside!! Just a observation, my family is heavily Hispanic. read more

Had never been to a Schlotzsky's before and figured we'd give a try instead of the usual sandwich spot. We ordered online for pick up at 1pm, I ended up getting there at about 12:50 and let them know I was there to get my order. They checked and said it won't be ready for a bit but that was expected. I sat down and waited...and waited...and waited. At about 1:15 I checked and was told it would be 5 more minutes. Now to give context in the time I had been waiting maybe 4 dine in orders had come through. Not exactly a mad rush on the restaurant especially considering they must be able to serve quickly given they have a drive through. Finally my sandwiches came out with absolutely none of the other parts of my order, no chips, no kid's drink or cookie. I asked about them and they asked me what else I had ordered while a receipt was sitting not 5 feet away. Not great. Eventually I got everything and I went on my way but for the first time I ever tried Schlotzsky's it was a terrible impression. I won't be bothering to go back any time soon, especially not at this location. read more

Great service with great sandwiches, soups, and pizzas! What more can ine want! The place is always clean and a great spot for lunch.

The food here is great! Super fresh and toasty. The shop is very clean and well-kept and the staff is so friendly! Will definitely be coming back. Highly recommend read more

little pieces of white hairs all over my damn sandwich!!! read more

Schlotzsky's - Sandwiches Near Me - Little Elm, Texas

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Just found out today that they are under new management and no longer offer military discounts. I was on the fence anyway, so I'm likely done with them. The discount was the main reason I went to this location. read more

This location is consistently out of soup. I've visited a half dozen times in the last 6 months and only procured a cup of soup ONCE (and it wasn't even the soup I wanted; they were - SURPRISE! - out of my first choice). Guys, soup is so easy. There's really no excuse not to have it. Crack open a new vat when you run out. It's not like you make it from scratch. read more

Really horrible service. This is the one by my house and I can't tell you how many times they have gotten my order completely wrong.

Went in to order a to go order, wasn't greeted at the counter took about three minutes. No one was in the restaurant eating. Ordered aloha brisket sliders , Caesar salad and broccoli soup. Got my order In a rather fast time. Got home and noticed they forgot the soup. Went back and got the soup. Wouldn't you think they would throw in Cinnabon or cookie for my inconvenience? I swear if you don't train employees customer service you will loose business. FYI I usually post 98% positive reviews but this time wasn't even worth one star. Brisket sliders were cold. Salad was fine and soup was good. read more

I stood around for 3 minutes until someone asked me what I wanted to eat. That is very shoddy customer service.