Due to the fact that most schools only have one uniform shop that you could purchase uniforms for, especially if they were glad it is honestly an inconvenience how they have their sales for set up during their peak busy season. I recommend once you establish your child's sizes and uniforms purchased them on online get them shipped to you and then do any exchanges or returns in store it'll save you a lot of time, especially during the summer months when they have their discount read more

I went to Schiro's School Uniforms in Metairie, LA, and I was genuinely impressed with my experience, even during the hectic back-to-school rush. Despite the busy atmosphere, the team of girls working the floor was quick and efficient. They managed the line so well that what initially seemed like a daunting wait flew by much faster than I anticipated. Despite my last minute timing I do not look forward to uniform shopping next year. Have you ever noticed all the parents look as though they are full of disgust, may have made the wrong school choice, not on good terms with their kids, or they can't wait for this ish to be over. And guess what I have 5 years to go go lol. I'm in the mix with a toddler so I guess I'll be taking notes and reviewing expressions every visit, and policy changes over the next 20 years or so. I guess I'll write a book of uniform history over the next few years. Oh well I'll see yall in line next year. read more

Schiro's School Time Uniforms - Front of building - Uniforms Near Me - Metairie, Louisiana

The way this business is ran during high times is insane. You have to write your name on the list for an associate to help you. This could take an hour before someone calls your name. They don't have many sales associates. And some of the associates are very slow. If you already know what you need you still have to wait in line before you are allowed to check out. So I've already picked up my items. They are in my hand. I do not need to try anything on, but you still have to wait for a sales associate. They should have 2 lines - Do you need to try stuff on? Write your name here for a sales associate. Do you already have what you need? Perfect - just check out. It makes so much sense. Also the people checking out are just sitting at the desk. Why can't the sales associates who are helping their customers then continue to check out their clients? Please improve this process. Also, I've done the order online before and I didn't get my stuff until WEEEEEKS later (like right before school started) and then they forgot stuff in my bag. And they were not apologetic at all. read more

I went today to exchange a shoe size at my lunch time (30 minutes) and when I went to the counter with NO ONE in line, I was told to sign in and wait for someone to help me. When I went to sign in, the list was a mIke line with people everywhere waiting for a uniform try on. I was annoyed and asked the girls at the Front desk if they could just exchange the size and one of the employees made a snide comment about lunch breaks. It is so unnecessary to wait in a line of people waiting to try on uniforms when I simply need a new size and I'm on my way. They were rude and not accommodating. I can not stand this store and wish someone would open a uniform store to compete with this BS. read more

Schiro's gets a full 5 stars! We received a postcard from them letting us know that this week our school would be offered 15% off our full uniform purchase, so we made a point of getting there. They're located in a strip mall on West Esplanade in Metairie and share a pretty large parking lot. I had no trouble finding a parking spot. We arrived, were greeted, signed in and were helped by a very friendly associate right away. She knew exactly what we needed to complete my daughter's uniform and pulled all of the pieces so that my daughter could try everything on. They even carried the shoes she needed!! Everything required was in stock and we received our 15% off. I can't stress how impressed I was with the kindness of the staff. Before we left, three ladies had helped us and were all wonderful. The biggest piece of advice I can pass along is to shop early, as I know the store gets busy when the new school year gets close. read more

Schiro's School Time Uniforms - Uniforms Near Me - Metairie, Louisiana

Unfortunately, we have to use Schiro's. Their hours are horrible and useless for working parents. 10-5 during the week and then whatever on Saturday. So if you work normal business hours, you have either 1 hour on Monday or a few hours on Saturday, squished in with everyone else. Maybe during busy season stay open later during the week more than one day and open earlier?? read more

All I can said that they are horrible. Horrible, horrible , horrible people work there. They don't really care about the costumers at all. I will never go back to that place and I hope others stop shopping there. They should try to be a little bit more "professional" but I don't think that they don't even know what that means at all. I will said that there was only a young boy inside of the store that do his work but the people in the entrance (outside) are terrible. The person in the front door ask me what I need and I said a pant for my boy, he reply to me that if is only a pant I could find it in any other store, guess what? I don't find it in other store that it's why I have to come to see your ugly face and have your bad attitude because my son need a uniform to have education and not be like you! read more

J entered the store to do a simple return. I attempted to return shoes with a receipt well before the 90 day time frame. The shoes were unworn. Ms.Destiny was rude and literally walked off as I was speaking. She stated it doesn't matter. I was in no way rude or curt with her. Another sales woman completed the sale. The sales woman who completed the sale had a follow up question for her. However Destiny's had already stormed off. This behavior was totally uncalled for. Honestly, if she had stated that she could do the return I would be irrated but I would have understood. This behavior was absurd. read more

So horrible, so rude, so incompetent. The uniforms are so overpriced and so low quality, but the parents have nowhere else to buy them, so they have us over a barrel and they clearly know it. I ordered shorts for my son weeks ago and just never received them, and when I just called, Diane was very snarky and just let me know that they "skipped" me and I can come pick them up in store. How unhelpful. read more

They don't have enough people working there. Be prepared to wait two hours, and this is the month of May. Don't understand why they promote a discount this month and don't prepare to be staffed for the crowds. read more

This is one professional business that deals with getting kids school uniforms together all year long. When you walk into the store it is very clean on the outside and the inside. They are ladies there waiting to help you find everything you need. they will ask you to wait until you're turn comes up and that is usually within 5 minutes once you receive all of your items you will then go to the register where you can give them your information and purchase other items that are right at the front of the store like socks shoes belts and books. I would recommend this uniform shop to any school or parent that is looking for the ultimate uniform purchase experience. You definitely won't be disappointed neither will your kids. read more

Schiro's School Time Uniforms - Front Of Store - Uniforms Near Me - Metairie, Louisiana

Thanks Schiro's for a wonderful experience this morning! You have an organized system for moving customers through quickly. I was in an out of there in under 40 minutes. read more

I'm really confused as to why our school is forcing us to shop here. It's a nightmare every time we come. The people are unpleasant or not equipped with the information we need. I see why other schools pulled out of this location read more

I been using Schiro's for years now. Everyone is so kind and helpful. They always have the sizes I need for my four kids. I can't say enough how glad I'm with the customer service of all the employees. read more

Today I went to Schiros to get some Mary Jane shoes and a cardigan for my granddaughter. While there my daughter and I decided to get sleeping bags for them as well. We also saw uniforms for my younger grand babies that are similar to the oldest uniforms, for daycare. I was told I couldn't purchase two uniform dresses if they didn't attend the school. For me it didn't make sense. So if I had to purchase a specific plaid pattern and thus was the only store that had it, I couldn't purchase it. Wow!!!! The manager has a terrible disposition and was very indirect and unprofessional. I patronized Schiros for many years and now I hate that I did. My daughter also purchased 3 mats with embroidery as well, returned!!!!! I hated I waisted my time at the establishment and I am also reporting this to the BBB and Lee Zurich as well. read more

Worst wait time ever seen at a uniform store. Not enough staff. The staff that is there stays with 1 customer until they are in check out line. How inefficient, when you can help someone else while the 1st customer is trying on everything. Waited 1 hour and no service! I didn't even have a kid that needed to try on anything. I just needed to tell someone the size and school for boys shorts and check out. Same wait no matter what. Very bad process! Schools need to take there business elsewhere. Maybe if they were not a monopoly, they would improve business operations. read more

The return or exchange policy should be revisited and clearly explained. My 7th grade son wore an A+ brand - polo type school shirt one time on the first day of school. It has a snag in it after one day. The A+ guarantee on the tag states that if the garment doesn't stand up to 1 year of normal wear, they will replace it. When I asked to replace it, I was told the tags needed to be with it. I had the receipt but didn't keep the tags. With some hesitation l, they decided to exchange it. Maybe because I told them I was just going to use the tags from another shirt I was picking up that day. The reason I had to pick up this shirt was because they were out over a month ago. Not sure how a school uniform store runs out of Uniform shirts that have been used at this school for over 10 years. I am relieved that this is the last year my son has to have a uniform from Schooltime. I will take my business elsewhere. read more

Thank you Schiro's for your excellent service. Even though it was very busy (the week before school starts), the staff was very helpful, patient and a pleasure to work with....thanks again! read more

We had a horrid experience at this store today. I sincerely wish the schools would find an alternative company so I would not have to deal with their subpar customer service. Today my friend and I went to pick up monogrammed uniform shirts for her school aged son. Unfortunately, they did not have the requires size monogrammed and ready for immediate purchase. Our only two options were to purchase a shirt that was too small or wait 2 weeks to received the monogrammed versions. When we inquires about a rush job or them waiving the delivery charges we were rebuffed in a very rude manner. I personally extended my hand to the owner as I formally introduced myself and she refused to take my hand nor make eye contact. I noticed that the only school uniforms that were in short stock belonged to those in the minority populated areas of New Orleans. I am from New Jersey and never experienced such poor customer service, especially from management. Shame on the owners of this establishment and judging by the reviews it seems that people are forced to shop here because they are the ONLY provider. I hope they realize the errr of their ways or at least adjust their attitudes when it comes to customer service. They could also use a lesson in business planning as they obviously did not account for the inventory that would be needed by minority students this year. Or maybe they were purposely trying to hinder our children's ability to attend school looking neat clean and uniform. read more

My daughter ordered the uniforms for her twins online. I went to pick them up for her. When I got them home, it was not what was ordered, not the uniform for their grade. I brought the items back to the store and had a very rude person asked if they were washed. She asked what was ordered and I told her. She came out with shirts that were way too big for the boys and when I told her that, she sarcastically said well what are they going to wear? She wanted to give a store credit and had attitude when I said I want refund since it was the wrong order on their part. I had 2 kids in Catholic school myself and bought uniforms from others stores. All are busy this time of the year. I have never seen such unfriendly, unprofessional behavior. I am notifying my school in hopes that they will consider another alternative. read more

Spent 2 hours on the phone to check if order came in for them to tell me to come to store to check. I understand they are busy, but they are making too much money not to have more employees to at least handle phone orders and call orders when their purchases are ready. Poor customer service. read more

Takes AMEX now... thanks for listening to your customers! This year's uniform purchase went as smoothly as it possibly could have, which is nice considering the investment necessary to afford such pricey clothing. BOTTOM LINE: Takes all forms of payment, including AMEX. read more

If you're at Schiro's, you're there for a reason. Usually that reason involves a small child who wishes he or she were doing *anything* except trying on school uniforms. So, yeah, poor Schiro's is going in at a disadvantage for ratings (it's not like someone's shopping here for fun, right?) Anyway...we went on a Wednesday at about 11 am- good time to go, apparently, because someone was available to help us right away. We gave the school name and she knew what he needed and retrieved it from the back quickly for us. She suggested he try on the XXS and XS sizes for shirts (he's starting preschool in the fall)- so we had him do that and found the right size quickly. She measured his feet for shoes and got those settled. Basically, it was an utterly painless experience- which is what I want out of a school uniform store. There are TVs in there playing cartoons, which helped keep the munchkin from becoming a broken record of "when can we go?"- so that's a definite plus. Two major things: 1- Schiro's typically offers a discount if you get your uniforms early- it was 15% if ordered before May 31 and 10% if you got them before June 30. So you save money by going early. 2- Don't be an idiot and go on May 31 or June 30 and expect the place to be anything less than a madhouse. Every other parent in the city knows about the discount, too- and procrastinated until the last applicable day. Do yourself a favor and go on May 25th...or June 12th...or some day other than the last day possible. You'll also be happier going on a weekday instead of a weekend, I'd guess. Ok- and a third thing- you can also order uniforms online through Schiro's - so if you already know your kid's size or just want to order a couple more pants or shirts or whatever, you don't have to trek all the way to the store. (and randomly- I have no idea what someone else who reviewed Schiro's is talking about when they say it's not Schiro's anymore. The name of the business is Schiro's and they've been a school uniform place for quite a few years- maybe they got it mixed up with a different business?) read more

This place is aweful!! Our children's schools need to find another source for their uniforms. The wait times are ridiculous in the store. They don't answer their phones ever , so you can't check your order status. They need some competition maybe they will get themselves in gear!! Customer service isn't a concern when you have no competition read more

The absolutely worst customer service around. They are running a racket! I guess since they are contracted with the schools they don't need to offer decent customer service or just basic courtesy. Both managers I spoke with were rude. Find another place to purchase your uniforms, you'll be better off. read more

The absolute worst. Local schools have to provide an alternative. The owner is as rude as anyone I have ever met. Their return policy is basically non existent. They know they have a monopoly and take every advantage of it. If you can find another source for school uniforms, even if you have to drive to Baton Rouge, DO IT! read more

Going to try to boost these ratings a bit. This is the only place that I could find my son's nap mat that his pre-school requires. They had a ton of colors to choose from. Monograming it would have taken two weeks, and I didn't have enough time for that. They have a small selection of toys that look quality. Five staff members were there to help customers on this particular Saturday. Seemed like a lot but maybe they get busy. read more

Customer service is terrible!! Go early and get uniforms early. They don't have sizes needed and if you have to special order...say a prayer. It will take 2 - 3 times longer than they tell you. Most of us don't have a choice but seriously, if I did, I'd pay double! read more

I love going to Schiro's for my boys uniforms. I always get quick service and good advice! The ladies there are helpful and friendly! They also do a wonderful job with alterations. Thank you to the staff at Schiro's! read more

Friendly service!!! I received personal attention when shopping for my daughter's uniforms. I went in May and they offered a 15% discount.

I bought a belt here because mine broke this thing broke THE DAY I BOUGHT IT it was super expensive and was just horrible

I would buy your uniforms elsewhere. My husband brought back new, unworn shirts to exchange for a larger size. One clerk told him to wait while she checked for the size and color. Another clerk came up 15 minutes later and told him that he can't exchange the shirt because it's past the time frame to exchange them. He pointed out the receipt has nothing about a time limit for an exchange. She told him we bought them when the store was Schiros, and since it's no longer Schiros the shirts can't be exchanged for a different size. The website is schiros.com and sign now reads Schiro's School Time, but they are no longer Schiro's. Fortunately the shirts still fit my son, but I wanted a larger size to accommodate the growth spurt he's had this summer. read more

Anna and Mary were so sweet! They were both extremely quick and informative about their product! They truly knew every uniform for every school in the city! They made the painstaking task of uniform hunting a real treat with both of their gorgeous smiles! Thank you so much Anna and Mary ! read more

This place is overpriced. Staff does not know what's going on. Very long wait times to tell you they don't have something in stock or it's the wrong price. read more

Prices are so high that my husband and I just sort of laughed when we looked at the tags. The owner of this establishment should be ashamed of themselves. Completely out of line with what a school uniform should cost a parent. The owner is taking complete advantage of the public and the fact that parents have no choice at this point but to buy from this store. The schools that use this store need to really take a look at shopping around for better pricing and having more than one store that a parent can buy from. The school that my kids attend have already started to search other options for next year. I have a feeling our school isn't the only school that will be making a change come next year. read more

I had a horrible experience with this company but they actually came to our school. There was not enough help to ask questions about the uniforms and how they fit. They ran out of many sizes and some shirts did not have the appropriate school logo patch. The check out lines were very long and Schiro's only provided two cashiers. Many people stood in line for over an hour just to check out with Schiro's. Very disappointed in the lack of service and poor planning on Schiros part. If I didn't have to purchase from them....I would never use them again! read more

Walked in 2 weeks before Jefferson Parish schools went back into session, and told the sales clerk I needed 2 skirts for East Jefferson High School (my granddaughter is a freshman). The clerk brought out the skirts, she tried them on, I paid for them and we left. 3 days before school started, we discovered this was the WRONG skirt! Luckily, after returning these skirts, I was able to purchase replacements at Uniformity. The staff needs to undergo some serious training. read more

I was dreading my trip to Schiro's School Time but I needed to go in and get the discount that they are having. I was dreading the part of bringing my children to get fitted. My trip was nothing like what I was expecting! We were immediately greeted when we walked through the door, the employees were so friendly. The employees were very efficient too! The store was playing movies for the children...what a God send!!! It entertained my children the entire time! The store is brand new, open, airy and the kids couldn't wait to find their schools on the wall of fame! Personalized service, great employees that are very knowledgable about their product, very friendly staff and also very efficient= a stress free experience!!!! read more

Schiro's Schooltime has stepped up their game!! Every year they get better and better. Their new location is so nice and inviting. I have seen the same girls helping us parents year after year. They are experienced and knowledgable for parents like me who don't have a clue what I need!! If I ask a question and they don't know the answer they will find out. Last year they did a good job but this year has been the best experience so far! read more

If I could give this place 0 stars, I would. But alas, Yelp decides that they are deserving of at least 1 star in order for me to provide a review. Each and every experience at this place was worse than the one before leading up to the worst customer service encounter of all time. I refuse to ever spend another dime in this place and will make certain everyone I know finds alternative companies from which to purchase their school uniforms. They've had a monopoly on a lot of the uniform business here in NOLA but I'm happy to see other, more customer centric companies open up & flourish - likely thanks to Schiro's incompetence. I even called our school and informed them that I wouldn't be shopping here ever again and the school provided other shopping options this year! Do yourself a big favor: do not shop here. Not unless you're into things like being humiliated in front of other customers, or self inflicted wounds. read more