Professional, kind and trustworthy!!! Gary, Doah, Teresa,…read moreGus and Sergio have all been so amazing. My husband suffered a spinal cord injury in 2021 and I have worked with them on a couple of projects and have been surprised by the compassion and respect they have all demonstrated during these difficult years. We had a VPL and a Flexstep installed for my husband throughout the years, and through it all, the team at 101 Mobility has been amazing. They have all been so patient with so many issues we have had with private contractors and have waited patiently for us to make room for the lifts and installation. Gus and Sergio (installers) are top notch!! Truly professional. Doah and Teresa have been wonderful at communicating with me and the patience they have shown me is unbelievable for a company. When someone gets so seriously injured and their mobility is so drastically affected there is so much desperation. Not just in the injured person's life, but also in the world of devices that are now necessary. It is all so incredibly expensive, but I have never felt pressured by 101 to purchase anything. Gary has come to my house several times over the years when our needs have changed and they have waited for us to be ready. They have never pressured us to buy anything or "upsold" us anything unnecessary like other companies do. We love the folks at 101 Mobility. We hope to get an elevator next year... Gary, get ready to come back!!! You won't regret trusting 101 Mobility for your special needs.

I'm glad I found 101 Mobility. From the first call and throughout the project they were always…read morethere to discuss the various solutions I needed for my son rehabilitation phase. There options for renting or purchasing the needed solutions were fair. I ended up with a stair lift and ramp. Thank to 101 Mobility. Just to add, their installation team were very professional and did great work.

Installed our new elevator (2) years ago. Have provided great service. The elevator works great…read more We have had no issues. We did have a one-time user error. It was handled over the phone by office personnel. Staff are very knowledgeable, courteous and on time as scheduled. Several neighbors have had elevators installed by other companies and have had numerous problems. We were so happy we found Vertical Transport. Thank you, Craig, and staff.

Thank you Vertical Transport and Andrea for working with me and sending Tech Donovan.He explained…read moreeverything he was doing ,and had no problem with me asking questions.He checked back up battery that was never checked by other company (ATLAS).As a matter of fact ATLAS was there for 10 minutes and charged $730. for 2 hour minimum to tell me wheel was bad and they need to change all of them and need to come back.He checked nothing else.I WAS LUCKY TO FIND VERTICAL,you saved me $$$.WILL be using them again.

I needed and inspection for insurance purposes and they came down to finish the inspection in less…read morethan a hour.

Absolutely love this company. We have been through several elevator companies that service our…read moreresidential elevator on our oceanfront property. Most other companies, nickel and dime us... Roys Rise is very fair and honest in the services that they provide. They were able to fix our elevator for $1200 when multiple other companies bid us $10,000 plus.

We had an elevator installed in our new home by Elevator Boutique, and we couldn't be more thrilled…read morewith their service we received! From the get-go, Alex Ledesma was incredibly accommodating, getting us scheduled for service right away. Technician, Marlon Mora recently came to service our elevator. Marlon's expertise and attention to detail were impressive. His dedication to quality and customer satisfaction was evident throughout the entire process. It's very comforting to know that we have a reliable elevator system in our home, thanks to Alex, Marlon and the fantastic team at Elevator Boutique!

So much to say about this company and their attention to detail. Cristian was by far the most…read morepolite and explained everything so thoroughly. He listened to our wants and explained what would work best. Definitely would recommend this company to work with.

We had a Stiltz elevator installed by Jeff and his crew for my parents' two story house in Laguna…read moreBeach, and everything went perfectly. He took care of the permits, the construction, and the installation. The crew were always on time, they were very professional and attentive, and they left the place clean at the end of every work day. They also had the best price we could find. Definitely recommend Upside if you need an elevator installed. 10/10 price and service.

terrible company; right now the lift is stuck halfway between the first floor and second floor,…read moretotally unable to be operated. with this company, the problem is always the customers fault, never theirs. worst workmanship ever encountered.. if you have an issue, it will be your fault. they presented an emergency telephone to call 911.. did not work at all, spent 1 week trying for a replacement, because they simply do not understand their product at all. in the end, had to call in another stiltz installer to complete the job that they were unable to handle. do not use this installer, there are others in so. calif., like 101 mobility in costa mesa, with over 400 excellent reviews.

McKinley Elevator was an exceptional company, providing courteous and professional service. Dylan,…read moreour service technician, arrived on time and was respectful of our home. He listened to our elevator issue, diagnosed the problem, explained to us, and corrected the issue. Our elevator is operating perfectly. McKinley Elevator is most strongly recommend for your residential elevator needs.

During normal business hours, I got no answer when I tried calling their toll-free number and local…read morenumber. So I sent my inquiry by email a week ago and got no response. Good thing I'm not trying to get them to rescue me from a stuck elevator! Given this lack of responsiveness and evidence of poor business practices, this is not a company I want to deal with. Do not recommend.

Nothing but a fabulous experience with Jack's Elevator Interior! Our HOA needed to update our…read moreelevator cab. I called Jack and he went out to the property that day. He took pictures and understood that we had a budget. We are so happy! Jack takes pride in his work. Any questions we had were quickly answered. All I can say is, "Look no further"! :)

From the owner: Our promise to our customers is to deliver smooth operation, flexible scheduling and top notch…read morecustomer service.

These mofos had a 3rd party answer the phone twice to leave a "note" for them to have somebody call…read moreme they never got back to me and they wouldn't set a time for an appointment i ended up having to tie two hangers together to get my keys from the elevator shaft very unprofessional to not call or showing up knowing i was just standing outside keyless waiting .

Great company, very helpful, prompt and courteous…read more Highly recommended as they get the job done!

I live in a 5-floor building and our elevator is broken. I pressed the call button inside the…read moreelevator and dispatch said they'd send a tech out today. The tech called my cell phone and proceeded to scream that I need to pay $450 or he's not coming. I said I'm only a tenant, I'm not the landlord, I'm not paying out of pocket. He started screaming at me and telling me "I know where you live, I know your phone number, and I'm going to sue you". Let me tell you, as a woman who lives alone, I'm not going to tolerate a man threatening to come to me where I live. LESS than zero stars. This man is a predator and has no business entering any residential property.

The company has gone through management and employee changes as of Dec. 2022. The current…read moremanagement's goal is to keep Delta Elevator Company, Inc. elevators in Southern California running with knowledgeable personnel, techs, and a supportive 24-hour answering service. I have only good interactions with the company and staff. Since I can't bring my elevator to them, I'm required to pay for their time to come to me. Usually, when I have a problem with my elevator, a tech is out that day to find the cause. If it's after normal working hours, the techs are more than happy to come out, just requires authorization for the charge. The front office understands the mechanics of maintaining the elevator's equipment and necessary inspections and/or reports. When I've asked a question, they willingly explain in layman's terms the answer. I'm glad as the original manufacturer, they can replace the same parts, which costs less than upgrading. I recommend this company for its honesty, friendly and helpful front office and great service motto. They keep my elevator running.