I was here decades ago as a teen for a surgery and still remember how traumatic it was. I woke up…read morefrom the anaesthesia in a full panic attack and they just called my parents in to "deal with it". My sutures came out before they should have and now I have a permanent "flap" in my gums from it. I would never send my enemies here.

The billing and record keeping is an utter disaster--the office personnel are confused and…read moredisorganized. Go somewhere else.

The Doctor's response to being called out for his office staff's mistake and lack of…read moreprofessionalism is to refer out to another office instead of answering the insurance company's request for more information and apologizing for the mistakes. I would not recommend anyone go to a doctor that cannot submit proper insurance claims and care for their patients properly Good Afternoon Dr. Cygan, I spoke with DentalQuest and Blue Cross Blue Shield regarding my son's referral. I began an appeal because they stated that they did not have enough documentation to approve the referral. Please see the timeline below of what has transpired since our visit in February. Estimated Timeline: We came to your office in February after Noah's dentist at Iroquois Dental stated that he did not have enough room for his wisdom teeth and that the top impacted teeth were coming in at an angle that would not allow for safe eruption. I followed up on the referral 2-3 weeks later and was told BCBS/Dentaquest had not determined coverage. - This was FALSE as no request for service was sent in. I trusted your office and waited again. I followed up with your office again in early April and was told that it was resubmitted and I would receive a call/email back. My son broke his elbow in early April and while following up on a prior authorization for his elbow I was told there was NO REQUEST for wisdom teeth removal on file. I called your office VERY upset since it had been 2 months and nothing was filed with insurance even though I was told on 2 separate occasions that it had been filed and resubmitted. The insurance company called that same day while I was on the phone to make sure you had the right information to file the prior authorization/request for service. Fast Forward - to May 12, 2022, nearly 3 months after we visited I called to find out the status of the claim and your office advised it was denied and that you don't send in appeals. I spent 30 minutes or so on the phone with BCBS community/DentalQuest community to appeal the decision and was told that there wasn't enough documentation provided by Dental Surgeons LTD to make the determination - no notes regarding spacing issues, no notes regarding the angle at which the teeth are coming in and she couldn't find any x rays. X-rays were taken by Iroquois Dental and sent to your office and also taken when he visited in February both sets show there isn't enough room and the angle of the teeth on top is an issue. What they received was "just a very basic request to remove the wisdom teeth with IV Sedation" Your office told me TODAY that 40-60% of your prior authorizations are denied with BCBS community/DentalQuest, I asked while I was requesting the appeal if this is the case with all oral surgeons and she stated "the % of denials is much lower when a doctor submits office notes and x rays explaining the reason for the request" The original Prior Authorization Number is The Appeal Number is I look forward to hearing back from you once the documents are submitted. Caryn

Dr. Cygan was very professional and gentle with my dental care. I get nervous at dental…read moreappointments, and he went above and beyond to make me comfortable during my dental cleaning. Highly recommend!

Good friendly service from a dentist you feel like you can trust. He's quite popular among the…read moreVietnamese community so expect a fair wait when scheduling. I booked for a Sunday which is the only weekend they open and it is just abut over 2 months wait. If you pay without insurance, rates are about $70-80 per visit which is cheaper than the other places and the cleaning is decent.

Absolutely frightened to death of dentists, but Dr. Nguyen has single-handedly (almost) gotten me…read moreover this fear. He is just wonderful. Very competent, friendly, and gentle (no pain!). He was referred to me by a dental assistant who had worked with many dentists through the years. She said he was the best, and she was correct.

Having few choices, I called for a consult. Policy is to pay 35-50% of surgery costs up front…read more Outside imaging is not accepted; I was told to bring cash payment of $500.00 for a CT. "We will reimburse you if your insurance pays us." If you have that kind of cash on hand, go for it, but be prepared to endure his bedside manner. Rude & unempathetic is putting it lightly. I could hear his jokes about my mother from the waiting room during her surgery.

Dr. Forfar is an outstanding oral surgeon who truly stands out in his field. He is thorough,…read moreprofessional, and genuinely caring, taking the time to explain everything clearly and making sure you feel completely at ease. It's clear that Dr. Forfar takes real pride in his work and his patients' well-being. I highly recommend him to anyone in need of an oral surgeon, you're in excellent hands!

My 7yo son was born with a bilateral cleft lip and palate, and has extensive mouth trauma. Going to…read morethe dentist has always been a triggering experience for him. Then we went to Bauer and Bauer, and they worked their magic on him. He eagerly gets in the chair, he is compliant and hasn't had anxiety about any of the work done on him thus far. The staff all know us by name. They are excellent communicators and answer all of my questions. If you or your loved-one has any trauma associated with dentistry or orthodontics, this is the place to go. They will work their magic on you, too!

Dr. Annie is absolutely fabulous! She takes her time to truly accommodate the needs of her…read morepatients. My daughter is not the easiest when it comes to dental work, yet Dr. Annie handled some very delicate procedures with the utmost patience and care. While other dentists have lost their patience with her, Dr. Annie's sunny and positive demeanor never wavered throughout the entire visit. I also really appreciate the professional, modern, and fun environment for kids at Bauer & Bauer--it makes such a difference!

I've been going to Dr. Beck for almost ten years. I found him because I've always been a nervous…read moredental patient. I remember being so impressed that he asked his new patients to fill out a questionnaire that let him know that dentists were one of my biggest fears. When I had to get a cavity filled with him for the first time, he had such a patient demeanor that put me right at ease. He also didn't rush me at all when it took a little while to give me a novocain shot and fill the cavity. It felt like he had blocked out extra time in his schedule, knowing that I was a nervous patient. I attribute his "chairside manner" to the fact that I have no dental fears any more (at least when I see him!) His dental hygienists are great and very through. The entire staff is extremely nice, and he's truly made this a family business by partnering with his daughter, Dr. Rogers. They are are the only two dentists at this location, so they really get to know every single patient that comes to see them!

Excellent Staff, Service and Quality Care…read more I have been going to Dr Malenius for more than 20 years. He is one of the most talented dentists I know. The office is run efficiently so there are no excessive wait times, and the staff is fun, caring and talented. Dr Bob has always been very accommodating to my sensitivity to pain, and he keeps up with the latest technologies to ensure cost effective, quality care. So many of my friends and family go to Dr Bob. They too have been going for 20+ years.

Excellent customer service, high tech, accommodating…read more Highly recommend this office to anyone, including children! They were amazing with my 3 year old. We drove from Dekalb to come here and it was well worth it.

I love Dr. Davis. He is kind, funny, and he always remembers your story... (which has derived many…read moreawkward moments for me... i'll tell you that one)... speaking of awkward... after coming out of a tiny blackout sponsored by a beautiful sedative cocktail... I decided to ask the doc to run away and marry me... with drool hanging off my chin. wow. nice Brooke. nice. Dr. Davis, of course, laughed and shrugged it off like any professional would. What really sets Dr. Davis out from the rest is that he does an amazing job with my pearly whites. Whether it is bonding, whitening, cleaning... he does the job painlessly with a nice pearly white smile on his face. I love Dr. Mark!

I have had two procedures here. One was about 5 years ago and the second one recently. Both were…read morewisdom tooth extractions. The office staff is professional and friendly. The same doctor did both of my extractions. He did a good job and amazingly painless. I rarely have not even felt the first Novocain injection! Good place. I would have given it 5 stars but there was some early insurance confusion and I also had a full mouth x-ray done even though I just had one the week before at the dentist. I like them though and they are my go to place for surgery or extractions.

Looks like I should've read the reviews here prior to following my ortho and dentist referral. Dr…read morewas kind, but the girl working in the insurance and billing department is inept. I asked if she could file a form for my insurance and long story short, she heard back from them three days after submitting and never called me. I called the office three times to ask if she had heard anything, and she called me back once and missed me each time, but never tried connecting on her own. So it has been a full month, and she didn't bother to send an update through email or phone. Which is her job, not mine to chase them down. Will definitely not return. She actually said, we do not file exception forms to insurance, I'm just trying to help you out. What?!? You are the contact for all potential patients and you have ZERO customer service and are condescending and immature. I will forward my sentiments on to my referring dentist and ortho, and will not be returning for 3 kids in need of oral surgery this year. And all of the friends that have asked where we are going for our five teenagers oral surgery, I will tell them not here.

Upon my arrival the staff were late, including the doctor who I saw come in with street clothes on…read moreand I had to wait for him to change into his scrubs. Office was dirty. He was impersonal and was rough on my teeth/gums during the cleaning so much so that I was crying but he did not change what he was doing.

He was terrible. I have been seeing him for the last couple of years. I went to him several times…read morecomplaining of tooth pain for the last two years. It didn't go away. It was under porcelain crown that has a root canal. I decided to go to a different dentist and he said that I had cavity and that I would loose my entire tooth. If Dr. Baranowski had just done his job, I might now have lost my tooth. Every time, I went his hands shook and he cut my gums. I would not trust him again.