Purchased a children's bike. They said they would call when it was ready. Never called. Charged me…read more$18.99 to install hand brakes - it's a toddler hike no hand brakes. Had no clue the handle bars were not high enough by about 4". I had a toddler with me and told me to take bike up to front to take care of it. I had to call him back to assist me. Failed to give me warranty/instruction paperwork. I got no paperwork. Very crappy customer service. Should have gone to SCHEELS

Thomas from the bike and fitness department helped me with the treadmills today. Extremely…read morefriendly, honest, and extremely informative! Walked away with a great deal.

Loved the variety of sportswear and clothing available. Great bargains to be found. Mread more

Never been to a Sierra before. I've shopped at all their other family of stores, like TJ Maxx, Home…read moreGoods and Marshalls but I liked it. They carry a variety of goods for the entire family, including your fur babies. They seem to cater more towards certain brand names, like Teva, Keen, Shimano, Columbia and Born. They also have way more outdoors stuff like camping and fishing gear. Pretty decent prices and I noticed they carry a range of sizes from XS and up. I may find a piece of clothing that I really like at their other stores, but they may not carry that same thing in a larger/smaller size but here, you can find different sizes. I'm glad I stopped in and I'll return when I'm ready to hit the outdoors!!

Took my bike in for a tune up and dropped it off. It had been a few years since I'd ridden it and…read moreit needed some TLC. The tires were also low. They filled the tires that day to see if either tire would leak by the time they would work on it. (Pickup was scheduled out about a week.) One of the tubes did end up needing replaced, which they did. A couple of days before pick up I was talking to them on the phone about any other potential issues with the bike, and the gentleman was very professional and helpful. He told me about an issue he had observed when the bike was in the lowest two gears, but said that if I didn't ride the bike on those settings it shouldn't be that big a deal for now. Since I don't ride on those and am on a tight budget, I appreciated that he wasn't trying to push an extra sale by making the issue out to be worse than it was. I'll probably get around to having it fixed, but it's not a top priority for me right now. When I got the bike back it felt well tuned and good to go. The guys here were great.

Huge shout out to the ski service department! I broke a binding on my backcountry skies that I did…read morenot purchase from them. They had it warrantied and fixed by the end of the week that I brought them in. Saved my ski season.

The collective lack of brain power from these employees, especially the 30 something year-old…read moremanagers who lack critical thinking skills is staggering! Ridiculous return policy, needed a size exchange for the exact same shoe within two weeks of purchase kids threw away the receipt and they do not have the technology to look up by credit card like every other retail store does, which they bank on to steal from their customers, will never shop here again!

I adore this Nike store. We've been going here for many years and managed to find so many good…read moredeals. The customer service is always great. I do wish they had a better variety of in-store, basketball shoes and a better woman selection. Overall, there is lots of things to find, and if you go there at the right time, you'll be walking out with some steals and deals. The quality is decent. Some of the clothing can wear out a little fast, but the shoes tend to last me a long time and provide comfort.

Love this store. So clean, organized, and friendly staff. Tons of great deals, very affordable…read more Even the clearance had good stuff! Jack helped us and we had a great conversation with him! Stop in and say hi to him lol.

This location just opened and is not as big as some we've been to but the layout is nice and they…read morehave plenty to choose from. Everything was priced and signs were visible which is helpful. It was bright and clean. What gives this place 5 stars is the customer service. Every employee that we passed asked if we needed help in any way. Employees smiled and offered to get us a bag or check sizes. Kelly was the one who helped us at checkout. She was extremely patient (we had a large order), super friendly, and made sure that everything was ringing up correctly for us. She definitely set the tone for a great visit!

I just had the most wonderful experience at this Fleet Feet. I went in looking for some new running…read moreshoes for the first time in almost five years and was instantly greeted with the best customer service. Beckett was so attentive and knew exactly what he was talking about when it came to what I needed. We talked about running and he actually inspired me to get back into it myself. Such a great experience and the best customer service!

They have the BEST customer service!! Had a small issue with a couple of pairs of running shoes…read morethat I had purchased earlier this year. I called Austin (I live in Oregon and have to travel a few hours to get to location) and told him my issues with the shoes I had. I was hesitant to ask for help, but Austin reassured me that they would help me fix my problem with my current shoes. I ended up getting two new pairs of shoes (different brand, of course) and two pairs of insoles. Timothy, the salesman who helped me this time, he did the new computer measuring of my feet and discovered I needed a different size than previously thought. Timothy was exceedingly patient as I tried on several boxes of shoes. I'm so happy that I called in to ask for help. Austin & Timothy solved my problem. I am a very happy customer. Highly recommend this location.

Finally made it here! For a factory outlet store, it's well-organized, clean with lots of…read moremerchandise and great deals. The day I visited, they were giving out a coupon for an extra $10 off if you bought 3+ items. I had no problems finding enough stuff to use the coupon and walked away with a terrific deal! Once you visit, you'll see that the only thing that's "outlet" about this store, are the prices!! I'll be back!

great customer service! Sabrina and her team helped out a ton. go get your swag!read more

Lovely location next to the big Marketplace Albertsons on Fairview... so do your grocery shopping,…read morethrn pop in here for the four season basics we need here: shoe Water Repellent, various shoe inserts/cushions, slippers, flip flops & boots... sneakers & dress shoes too! This store is always running some kind of sale, even Pre Covid 19 era, so worth a stop. Store very well lit, very spacious, & staff are helpful- to cut down on unnecessary touching of items.

Awesome service!! We have been shopping here since it opened and we keep going back! Everyone we…read moretalk to all rave about Steve's amazing service! Thanks!

Columbia has some good deals and I like some of their stuff…read more Disclosure - I'm not a super outdoor person but so I like functional lightweight clothing for traveling. I usually pop in regularly to check the sales and deals. On a visit last year I found this collapsible duffel bag. It's a monster. It folds into itself and has been a regular addition to my must have travel items. Their line of national parks t shirts are great gift ideas for family that lives outside of the Us as well as those who don't have a national park near them. I also like their hats and windbreakers. The staff is super friendly and what I like the most is that they are knowledgeable about their products. They really want you to have what works best for you not necessarily the most expensive thing in the store. Pro Tip. Sign up for rewards. It takes about two months to get your reward money buts it's worth it. Columbia is a great addition to the Village and I can't wait to see what the deals are next week

I do love this store. I've been a fan of Columbia clothing for some time now, and I loved visiting…read moretheir big store in Seattle in the past. Now, with a much shorter drive, I can browse and try on a very large selection of Columbia clothing. The service here is great, and I have found the quality of their clothing to be top notch. Columbia stuff is much cheaper here than most other outdoor brands sold at my other favorite three-letter-outdoor-store. I'll be back, as I can never have too many sweaters, sweatshirts, outdoor pants, rain jackets, snow jackets, or other assorted shirts and such.

If you are mentally challenged like so many self-important, self-centered types are today, then you…read morewill hate shopping at this warehouse store. For those who believe that the whole universe revolves around them, not finding a dozen employees panting with excitement to talk to you will cause you great loss of ego. I asked to be shown the area of the store where there are slip-ins and clearance, then I grabbed a box and got started finding the right fit. The sizes ran a bit smaller than my trusty New Balance. I did find a cool pair of lightweight walking shoes with super soft soles. $80 and I was out the door. The whiners who gave this place 1 star reviews should be culled from the general population. They are bitter losers.

I had such a positive experience this week at this store and it was 100% because of the outstanding…read morecustomer service provided by Mason. He was so helpful, kind, and friendly! I was returning a pair of shoes but didn't have the receipt and honestly couldn't even remember when I bought them. Last year sometime. He not only made the return process seamless but also provided me with a discount coupon to use on the sandals I purchased that same day. I would absolutely shop at this store again because of Mason!