Thomas from the bike and fitness department helped me with the treadmills today. Extremely…read morefriendly, honest, and extremely informative! Walked away with a great deal.

Purchased a children's bike. They said they would call when it was ready. Never called. Charged me…read more$18.99 to install hand brakes - it's a toddler hike no hand brakes. Had no clue the handle bars were not high enough by about 4". I had a toddler with me and told me to take bike up to front to take care of it. I had to call him back to assist me. Failed to give me warranty/instruction paperwork. I got no paperwork. Very crappy customer service. Should have gone to SCHEELS

Loved the variety of sportswear and clothing available. Great bargains to be found. Mread more

A longtime friend and I have been shopping at Sierra in The Village, Meridian, location, every 7…read moredays, together, for about six months. Here is what we both have observed. A dirty floor--stickers stuck to the floor, dust balls at the end of isles, Spring and Summer clothes still on the racks throughout the fall and late winter months, never priced to sell, clothes halfway off the hangars, on broken hangars, clothes without price tags (returned and just hung up without retagging?), clothes packed on racks so tightly you can barely get your hands between to remove to look at more closely (explains the previous?), floors do not look like they've been cleaned, let alone swept for months on end, obvious use of temporary help with low pay that frequently come and go, and slip little hints they may not be there when you come into the store, the next time, an electronic faucet in the Men's bathroom that you can never activate, no matter how hard you try (more than one?), and a Manager that waddles through the store, looking busy, and never smiles but if she does, it is "forced, feigned," indicating she is not a happy person doing the job she is hired to do. I am a retired professional. I was once the CEO of a large corporation, and have also held multiple managerial jobs. There is no real management of this Sierra store; this is obvious. Unfortunately, this mismanagement makes any store in a higher income class location (*The Village, Meridian, Idaho) look low-class. My friend and I will no longer shop there, until this obvious mismanagement is cleaned up. (*We have spent hundred of dollars there over a six month visitation period.)

Took my bike in for a tune up and dropped it off. It had been a few years since I'd ridden it and…read moreit needed some TLC. The tires were also low. They filled the tires that day to see if either tire would leak by the time they would work on it. (Pickup was scheduled out about a week.) One of the tubes did end up needing replaced, which they did. A couple of days before pick up I was talking to them on the phone about any other potential issues with the bike, and the gentleman was very professional and helpful. He told me about an issue he had observed when the bike was in the lowest two gears, but said that if I didn't ride the bike on those settings it shouldn't be that big a deal for now. Since I don't ride on those and am on a tight budget, I appreciated that he wasn't trying to push an extra sale by making the issue out to be worse than it was. I'll probably get around to having it fixed, but it's not a top priority for me right now. When I got the bike back it felt well tuned and good to go. The guys here were great.

Huge shout out to the ski service department! I broke a binding on my backcountry skies that I did…read morenot purchase from them. They had it warrantied and fixed by the end of the week that I brought them in. Saved my ski season.

I adore this Nike store. We've been going here for many years and managed to find so many good…read moredeals. The customer service is always great. I do wish they had a better variety of in-store, basketball shoes and a better woman selection. Overall, there is lots of things to find, and if you go there at the right time, you'll be walking out with some steals and deals. The quality is decent. Some of the clothing can wear out a little fast, but the shoes tend to last me a long time and provide comfort.

Went to spend big dollars on school shopping for the grandkids. The bad - the sales girl was…read morecompletely rude and ignored my request 3 times to slow down as I verified the sale prices at checkout. I really felt that she either had a bad day or this is the wrong job for her. The fitting room staff was equally rude, they rushed us (a man and a sales girl) and told us to make up our mind. Correct me if I'm wrong, but isn't job security based on good customer service? The good - I spoke in length to Mike the manager and he was very apologetic. While speaking with him I saw the rude sales girl whispering to her associates about me. Whoa really? Mike has a lot of training to do!! Nike please pay attention to who sells your merchandise. I'll be shopping on Nike's website from now on.

Love this store. So clean, organized, and friendly staff. Tons of great deals, very affordable…read more Even the clearance had good stuff! Jack helped us and we had a great conversation with him! Stop in and say hi to him lol.

This location just opened and is not as big as some we've been to but the layout is nice and they…read morehave plenty to choose from. Everything was priced and signs were visible which is helpful. It was bright and clean. What gives this place 5 stars is the customer service. Every employee that we passed asked if we needed help in any way. Employees smiled and offered to get us a bag or check sizes. Kelly was the one who helped us at checkout. She was extremely patient (we had a large order), super friendly, and made sure that everything was ringing up correctly for us. She definitely set the tone for a great visit!

Highly recommend this store! Austin said their most important goal is to get the correct fit onto…read moremy feet--and he meant it! It took several tries but we finally found the right shoes. Since they didn't have the exact size in stock, he even mailed them to me so I wouldn't have to drive down dreaded Eagle Road! This place is the best for quality products and especially top-quality service. Thank you, Austin!

I was worried about it being too expensive to buy shoes here, but we were out the door for less…read morethan $200 for running shoes, socks and insoles. The service is great, and they are not pushy. They measure your feet to get the best fit - including if your feet are flat, wide, etc. I will be back here for walking shoes next!

Finally made it here! For a factory outlet store, it's well-organized, clean with lots of…read moremerchandise and great deals. The day I visited, they were giving out a coupon for an extra $10 off if you bought 3+ items. I had no problems finding enough stuff to use the coupon and walked away with a terrific deal! Once you visit, you'll see that the only thing that's "outlet" about this store, are the prices!! I'll be back!

great customer service! Sabrina and her team helped out a ton. go get your swag!read more

Lovely location next to the big Marketplace Albertsons on Fairview... so do your grocery shopping,…read morethrn pop in here for the four season basics we need here: shoe Water Repellent, various shoe inserts/cushions, slippers, flip flops & boots... sneakers & dress shoes too! This store is always running some kind of sale, even Pre Covid 19 era, so worth a stop. Store very well lit, very spacious, & staff are helpful- to cut down on unnecessary touching of items.

Awesome service!! We have been shopping here since it opened and we keep going back! Everyone we…read moretalk to all rave about Steve's amazing service! Thanks!

Columbia has some good deals and I like some of their stuff…read more Disclosure - I'm not a super outdoor person but so I like functional lightweight clothing for traveling. I usually pop in regularly to check the sales and deals. On a visit last year I found this collapsible duffel bag. It's a monster. It folds into itself and has been a regular addition to my must have travel items. Their line of national parks t shirts are great gift ideas for family that lives outside of the Us as well as those who don't have a national park near them. I also like their hats and windbreakers. The staff is super friendly and what I like the most is that they are knowledgeable about their products. They really want you to have what works best for you not necessarily the most expensive thing in the store. Pro Tip. Sign up for rewards. It takes about two months to get your reward money buts it's worth it. Columbia is a great addition to the Village and I can't wait to see what the deals are next week

I do love this store. I've been a fan of Columbia clothing for some time now, and I loved visiting…read moretheir big store in Seattle in the past. Now, with a much shorter drive, I can browse and try on a very large selection of Columbia clothing. The service here is great, and I have found the quality of their clothing to be top notch. Columbia stuff is much cheaper here than most other outdoor brands sold at my other favorite three-letter-outdoor-store. I'll be back, as I can never have too many sweaters, sweatshirts, outdoor pants, rain jackets, snow jackets, or other assorted shirts and such.

If you are mentally challenged like so many self-important, self-centered types are today, then you…read morewill hate shopping at this warehouse store. For those who believe that the whole universe revolves around them, not finding a dozen employees panting with excitement to talk to you will cause you great loss of ego. I asked to be shown the area of the store where there are slip-ins and clearance, then I grabbed a box and got started finding the right fit. The sizes ran a bit smaller than my trusty New Balance. I did find a cool pair of lightweight walking shoes with super soft soles. $80 and I was out the door. The whiners who gave this place 1 star reviews should be culled from the general population. They are bitter losers.

Worst customer service ever! Lied to me and then would not help me. I will never buy another pair…read moreof sketchers again in my life! The only employee who was nice came out of the back area and asked they could help us. I had already found what we needed. I thanked them for asking, that employee should be the manager!