1. Schaefer's Ace Hardware

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Plainview, NY

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Schaefer's Ace Hardware

3.7 (3 reviews)

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8 months ago

Very friendly and helpful! Will be back for sure. Whether in store or delivery their team is amazing!!

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5 years ago

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Lauren S.

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4 years ago

Great store with lots of inventory. Staff there are very courteous and helpful. Very convenient if you need small household items!

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Don't bother, your negative reviews speak for themselves. You can say all you want, but besides the…read morefloral tile that we disagree on, it took you six weeks and for me to ask for it for you to refund the over $6000 on the larger portion of the return. If I hadn't asked for it, you wouldn't have even refunded it.

peter andrews

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The furniture is nice- very expensive. Spent well over 5,000 for that and a fire-pit, you would…read morethink they would have responsive and respectful customer service. We purchased the full Sanibel set and the chair is very uneven. I have been put in touch with an email for customer service (7 days ago)- still NO response. Worse, the salesperson Julia (Farmingdale) gave me a card and encouraged me to let her know if I needed anything. When I asked for help she was rude with her response. I was not surprised as I felt rushed and disrespected during the purchase of the set and should have gone to one of their other stores. I had a bad feeling with her professionalism before I left the store. I strongly recommend going to a different location! I plan to call management to share the overall experience.

I purchased 3 umbrellas last summer. I spent over $3000 plus a delivery fee…read more The delivery company had no idea how to put together the cantilever umbrella, which should have been my first clue that this was not a top rated outdoor furniture business. The only reason I ordered from them was because I wanted to match what I already purchased elsewhere.. Long story short.....they couldn't care less that I was having issues on how their product, they delivered the goods & they got their $. Nina the salesperson wanted to help, but just kept saying over & over, that no one would come to Westchester. THEY HAVE NO CUSTOMER SERVICE. FOR HAVING 3 LOCATIONS, you'd think they'd want to help, but its clear they didn't. GO SOMEWHERE ELSE FOR OUTDOOR FURNITURE......

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Schaefer's Ace Hardware - hardware - Updated November 2026

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