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    Schaefer's Ace Hardware

    3.7 (3 reviews)

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    2 months ago

    Very friendly and helpful! Will be back for sure. Whether in store or delivery their team is amazing!!

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    4 years ago

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    Lauren S.

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    4 years ago

    Great store with lots of inventory. Staff there are very courteous and helpful. Very convenient if you need small household items!

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    Lauren S.

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    peter andrews - Purchased this couch, loveseat, accent chair combo (apparently best seller) it's so comfy (and was such a steal)

    peter andrews

    (31 reviews)

    $$$

    I purchased 3 umbrellas last summer. I spent over $3000 plus a delivery fee…read more The delivery company had no idea how to put together the cantilever umbrella, which should have been my first clue that this was not a top rated outdoor furniture business. The only reason I ordered from them was because I wanted to match what I already purchased elsewhere.. Long story short.....they couldn't care less that I was having issues on how their product, they delivered the goods & they got their $. Nina the salesperson wanted to help, but just kept saying over & over, that no one would come to Westchester. THEY HAVE NO CUSTOMER SERVICE. FOR HAVING 3 LOCATIONS, you'd think they'd want to help, but its clear they didn't. GO SOMEWHERE ELSE FOR OUTDOOR FURNITURE......

    I probably should have read the reviews before making a purchase but alas I did not. I Took my…read moremother to purchase dining furniture and she decided on The Loft dining set. The delivery and setup in January was fine but upon discussion with mom in April she happened to mentioned how much she disliked her purchase and how annoying it was to eat at the table. She said the chair backs were uncomfortable and the table is uneven so plates and dishes wobble when you set them down to eat. I immediately contacted the store because the website says there is a 1 year warranty on all furniture for manufacturing defects and this surely must be a defect! I was given an email address to send my concerns to, which I did which included a video of the wobbly place settings. After 10 days of no response I called back and after some searching, they found my email. I voiced my displeasure in the set and while I realized they would not take it back (even though it is in pristine condition, always covered since received) I was at least hoping for them to come and fix the problem. I was told that it is reclaimed wood and it's like that sometimes. In other words tough luck lady, deal with it! Buyers beware, the warranty is not as it appears!

    Schaefer's Ace Hardware - hardware - Updated May 2026

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